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9.6/10
Amazing
GGuest UserWe had a very unpleasant experience with stuff at the lobby , being there for Christmas Eve , me & my sister decide to eat inside the hotel rather to go out so at 10 pm we came down to the lobby where there is lounge area , for almost 15 minutes we saw that the lounge staff is passing us without asking if we want to order so I called one of the waitress and she came toward us with furious gestures before I start asking she said to me do you have a room in the hotel and I said yes , she continues what’s your room number and I replied , again with the cold face and rude behavior she continues ‘ under the name ?’ And I replied, she turned back to her desk without asking us what we would like to order and From her desk she went straight to reception to verify my information!!! My jaws dropped when I saw this , really rude & unprofessional behavior I was in complete shock that she even went to reception to verify the information, but the worst part was that after she verified and actually saw that we are the guest of the hotel she turned back to her desk and continued ignoring us , I never ever seen in my entire life a waitress permits herself to act like this with 5 star hotel guests, at this point we asked another waitress that if she can took our order , we then asked her if the hotel have another restaurant and she replied yes but the kitchen is closed after 10:30 pm , I don’t recommend this hotel for anyone that wants to enjoy the hotel facility, the staff are not guest friendly, the dining section is in some floor but for person like me that wants more easy snacks and chill area wasn’t really good option, not to mention that when we came back to our room we really felt so heavy and frustrated by this behavior, we were supposed to go today to lounge before departing but as for yesterday experience we just decide to check out soon and leave the hotel because we didn’t like to tolerate the attitude of this waitress ( she is the short women with short brown hair ) I suggest the general manager to see the video of yesterday and review their staff!
11377441****The hotel boasts an excellent location, consisting of 17 small villas, many of which are right next to the Old Palace. According to our tour guide, these villas were once residences for Ottoman royalty and nobles. The interior decoration is stylish and full of local character. Service is quite prompt; shortly after check-in, they even call to check how you're settling in. Breakfast is also quite extensive. Most importantly, it's incredibly close to all the attractions in the Old City, and they offer golf cart transfers. Since we were traveling with elderly family members, it was a breeze to pop back to the hotel for a rest whenever they got tired. As we were leaving, several staff members warmly bid us farewell and responsibly helped us with our airport transfer vehicle, staying until all our luggage was loaded.
There's one thing I hope the hotel improves upon: the pre-authorization taken at check-in. At checkout, they said it would automatically cancel and there was no need to manually revoke it. However, it's been almost a week since I returned, and the pre-authorization still hasn't been released. When I called my credit card bank to confirm, they informed me that if the hotel doesn't actively cancel it, it could take 20-30 days for it to be automatically reversed.
Hotel near Sultan Ahmed Mosque, Istanbul 7.5% of visitors choose this area
Price per night from:CAD 345
9.2/10
Great
GGuest UserIts location was super convenient for the exhibition I was attending. However, there weren't many hot food options available. On the bright side, if you're watching your diet, working out, or trying to lose weight, they offer a good selection of proteins, vegetables, and fruits.
SSI’m a regular visitor to demiray hotel nevertheless they never fail to impress me with their hospitality, kindness, wide range continental breakfast, amazing amenities and wonderful restaurant views. The rooms are always clean comfortable and tidy tthanks to the staff especially Ebro , also the restaurant team was welcoming and friendly especially Jaso, add to that their desk staff whom always making the things easier for us. We are definitely looking forward to come back soon.
Hotel near Fatih, Istanbul 6.8% of visitors choose this area
Price per night from:CAD 158
8.9/10
Very Good
GGuest UserGreat hotel with a fantastic location in old town. Walkable distance to most major tourist cities. Very clean and high end feel. Hotel staff was very friendly and helpful. And the food at the restaurant also quite tasty. The only drawn back was that our room even though technically on the second floor , it was still ground level, and right next to the main door. So late at night with the wall a bit thin we keep getting woken up by people coming in and out. Otherwise we would highly recommend this hotel.
Hotel near Sultan Ahmed Mosque, Istanbul 7.5% of visitors choose this area
Price per night from:CAD 241
8.0/10
Very Good
GGuest UserI loved G hotels. The service was amazing. Everybody was so lovely and the boys at the reception were fantastic. What a fantastic hotel and amazing staff. I can’t wait to be back in August. Thank you everyone at G hotel!!!
JJoelle-azzamThe hotel was far away from everything for a tourist but the club there was amazing a special thank to rain she was amazing we had a good time there
AAmir OlivHello
Enjoyed our stay, just some noise reaching the room, the window doesn't close properly, so there's a very disturbing noise coming from outside.
GGuest UserThe hotel is stunning and the service is impeccable. The breakfast service was very impressive; the best I have ever experienced. My only complaint is that it was noisy from children running around and playing loudly in the public spaces late into the evening hours. I did not expect this from an establishment of such high caliber. The management did not seem very concerned when I brought it up. That being said, it is a magnificent and impressive hotel.
Hotel near Fatih, Istanbul 6.8% of visitors choose this area
Price per night from:CAD 133
5.3/10
AAnonymous UserThe hotel is located very close to Istiklal street, and surprisingly close to Galata Tower. You can walk straight up the road and be at Galata Tower with 15 minutes. The hotel itself is very clean and the staff are very nice and really helpful. The first day I was there, the shower in my room didn't work, and the tap was actually broken. They changed my room and helped me so quickly. Other than a window that didn't want to close, and an aircon that was on but not working, everything else went quite smoothly.