5-Star Hotels in Abu Dhabi

I can't recommend this Shangri-La enough! The hotel is directly opposite the Sheikh Zayed Grand Mosque 🕌. The evening sunset, with the mosque visible across the water, creates an absolutely breathtaking view! While I've witnessed countless sunsets in many places, this one still managed to leave a truly profound impression on me! We were traveling as a family and had booked two rooms. One room had a good view, but the other was unfortunately facing a rocky, undeveloped area. After discussing this with the front desk, the staff member, while not overtly warm, was responsive to our questions. The issue was then escalated to a manager who swiftly offered a satisfactory solution: an upgrade to a suite! The view and spaciousness of the suite were truly unbeatable! Considering the price we paid through Ctrip, it offered incredible value for money.

The location is absolutely excellent. It's right next to the large Al Wahda Mall, and there's a Lulu Hypermarket conveniently located downstairs, so you can find anything you need and dining options are plentiful. I booked a rate including breakfast, and it was incredibly rich and varied, with Chinese, Western, Indian, Pakistani, and Arabic options, all with Chinese names on the menu! The room was spacious, cleaned promptly, very tidy, and had a great view. I would definitely choose this place again if I have the chance.

The hotel's biggest advantage is its location right on the Yas Marina Circuit. However, our room was on the second floor, and the large balcony obstructed the view of the track. If you want a good view of the circuit from your room, it's best to request a room on the third floor or higher. Check-in was very quick. During the Chinese New Year, there were many Chinese guests, and we even received special chocolate gifts. There are also many Indian guests at the hotel, and the breakfast offers a dedicated Indian section. Of course, there's Chinese food too, though not a huge variety. They had spring rolls, stir-fried rice noodles with Laoganma chili crisp and pickled mustard, and steamed fish which was decent. The pan-fried dumplings were the most popular; a fresh plate would be half-gone by the time I looked away. You can order eggs made to your liking; I had Eggs Benedict two days in a row. Breakfast gets very crowded, but you get a great view of a large section of the racetrack, which is fantastic. The shuttle service to the theme parks is very convenient and available at all times. However, to get to the actual racetrack, you'll need a taxi, which was reasonably priced at 12 dirhams.

Really spacious room, lots of closet space, and huge bathroom. Amenities wise, it was really upsetting that the adult-only pool was too full so we got rejected and had to use the family pool. And next to the family pool, there was a really loud construction happening so it wasn't a relaxing time by the pool.

The room cleaning frequency isn't quite up to Dubai hotel standards. At mealtime, my friend joined us. Our room included two meals, while my friend's room only included breakfast. We wanted the free meals to be served as free, and the paid meals to be paid for normally. However, the Asian hostess who seated us showed an impatient expression before we even spoke, and immediately assumed we had exceeded the guest limit. That felt a bit offensive. However, the hotel's pool, food, and kids' club (the staff even joined in the exercises!) were all pretty good. The toilet in our room had a completely enclosed wooden door, which made the kids scared to use it alone, so an adult had to go with them every time. We didn't take their shuttle bus to the theme park because it showed a 30-minute wait and another 30 minutes to get there. We just took a taxi instead, which wasn't too far, about 15 minutes by taxi. The taxi fare was a bit expensive, but the kids couldn't wait any longer. The chocolate at this hotel is amazing!

We stayed at VOGO Abu Dhabi Golf Resort & Spa (formerly Westin) from January 1–2 for New Year’s, and it was honestly an amazing way to start the year. Special thanks to Yousef from reception, who was incredibly helpful and attentive. He assisted my kid in getting another room key and made sure he could go back up safely while he was playing outside, small gesture, big peace of mind, especially for parents. Breakfast was very good with a wide variety of selections, the bed was super comfy, and everything was impressively clean, even the outdoor balcony seats. We were also given a great room with a beautiful golf course view, which made the stay even more relaxing. My mom truly enjoyed the experience as well. Overall, it’s a calm, comfortable, and well-managed hotel, and definitely a great choice for families in Abu Dhabi. A lovely New Year stay and we’d happily come back!

We booked through the Trip website and were offered a great deal. The hotel did not meet my expectations, despite being one of the most expensive hotels on Yas Island, affiliated with Hilton, and located in the capital of the UAE, Abu Dhabi. Although the room design was beautiful and the hotel opened in 2018, we encountered several issues. First, the bathroom had multiple problems, as shown in the attached photos. The bed and pillows were uncomfortable, and there was dust on the shelves and tables. Additionally, the receptionist, an Egyptian employee whose name I do not recall exactly (I believe it was Kirillos), was not as welcoming or courteous as the other staff members. Karolos offered us a free upgrade to a room with a bunk bed for children, rather than a room with better size or view as one might expect. The room was not in good condition, and we even found leftover chips in the upper bunk bed. He also tried to convince us to take a suite for an additional charge, which was not something we wanted to discuss after a long flight. Moreover, no welcome gesture was offered to us or our child. On a positive note, the breakfast staff were exceptionally attentive and provided outstanding service with great kindness. However, I will not repeat this experience, as the price paid does not reflect the level of service or comfort provided.

I booked a package that explicitly advertised a room upgrade opportunity. When I noticed that no upgrade had been provided, I asked about it at the front desk. I was immediately told that upgrades were “subject to availability” and it is unavailable... After I pointed out that Abu Dhabi hotels are nowhere near full at the moment, she still said it is nearly full because it's weekend. Well lets check out the 'full occupancy' photos i attached.... :) Only after I firmly pushed back did she reluctantly offer an alternative, a garden-view room. Since I wasn't interested in a garden view, I requested what should have been my original category preference: an unblocked city view. The alternative she eventually offered was a higher-floor, but with a twin room with even more side-facing view. Having no better option, I accepted it and ended up spending my honeymoon in a twin-bed room. If the hotel is unwilling to provide upgrades, then it should stop promoting packages that create expectations in the first place. There were several other shortcomings on the part of the front desk and the guest relations, but I will leave them out of this review. What ultimately saved this stay and turned it into a memorable experience were Umar, who warmly introduced us to the room, and John from the Butler Department, whose kindness and genuine care left a lasting impression. These two gentlemen genuinely understand what true hospitality means and are among the brightest representatives of Emirates Palace. The hotel management should recognize and take good care of them, because they are the people who make guests want to return.

The stay was truly enjoyable, and my entire family was fully satisfied. The reception staff and housekeeping team were very polite, friendly, and always ready to assist. I would especially like to appreciate the restaurant staff during breakfast—they were extremely kind, attentive, and helpful, which made our mornings even more pleasant. The ambiance and hospitality of the hotel were excellent, and we genuinely had a great time. The only concern we faced was with the bathroom drainage system. While using the bathtub, water tended to accumulate on the floor due to improper drainage, which caused some inconvenience. Apart from this minor issue, everything else was excellent. We had a lovely stay and would definitely consider visiting again.

Beautiful internally the hotel comprises of different ample sitting areas and small cafes scattered around the hotel. The bath had a crack in it and the shower wasn't great. The staff all around the hotel were great and courteous. The resort is great but a bit far from the hotel and to walk in the sim is difficult, i think an overpass would be better and convenient. Ps the Zipline activity is never available when I have tried to book it the last year or so. Lazy river is really lazy so keep that in mind lol. Generally it's an okay resort could do with an update to trip.com advertising with new pictures etc.