It wasn't as great as people said online. After all, it's just in a county town, and it's still quite expensive for the price. The hardware and decor are indeed very good, but the flow within the building is a bit chaotic, and overall, there's not much in terms of service. There's a doorman, but they wouldn't let me check in first; instead, they made me park the car and then come back up. I stood at the front desk for a long time, and no one bothered to ask if I needed help, or if I was even in the right line. With a bunch of luggage in my hands, no one offered to assist me or anything. The laundry service ends too early, and since there isn't a self-service laundry room like in budget hotels, I ended up having to handwash clothes with soap and hang them in the bathroom, just like 10-15 years ago. The underground parking lot was wet everywhere with water stains, though it had been raining heavily in Sanjiang those days. The window soundproofing is poor; the frogs and insects outside were very loud at night. The hallway soundproofing isn't great either; you can hear doors opening and closing. The air conditioning is terrible; it's too cold, and I couldn't adjust the temperature higher. Plus, there's no screen on the window, which was very uncomfortable. In short, it looks nice on the outside, and the rooms are pretty too, but that's about it. Quite disappointing.
Passing through Sanjiang, this last-minute booking turned out to be a wonderful surprise. We received a complimentary room upgrade, and the view from the window was stunning. A thoughtful touch was a book in the room about the local Sanjiang Dong ethnic group, offering insights into their culture. Children's toothbrushes and slippers were also thoughtfully provided. The breakfast was excellent, offering a wide variety of options; we particularly enjoyed trying the local specialty, Sanjiang Youcha, which was quite good. Xiao Yang at the front desk provided exceptional service, and the two staff members in the restaurant were also incredibly helpful. Their service truly deserves high praise! We would definitely stay here again on our next visit.
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Price per night from:SGD 42
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