Hotel near Longmen Station/Municipal government,Luoyang
Featured facilities: Executive Lounge, Butler Service, Spa
Outstanding
2181 reviews
9.5/10
1 night
From US$69
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9.7/10
Excellent
GGuest UserI'm not sure why there are negative reviews. We decided to take our child on a spontaneous trip during the New Year holiday and booked the Hilton. I was quite hesitant after seeing some bad reviews, but it turned out to be really great! The front desk staff were all very friendly, the room was new and clean, and there's a kids' play area on the second floor. There are even charging stations in the underground parking lot, and the breakfast selection is wide. Overall, it was a very good experience.
Hotel near Longmen Station/Municipal government, Luoyang
Price per night from:US$58
9.6/10
Excellent
FFrankieLinWe stayed for five nights. The hotel's location is excellent, right in the bustling city center, making it convenient to get anywhere. There's also a fantastic variety of restaurants nearby. The room was spacious and even had a dining area. As for the service, it's simply unparalleled – truly the pinnacle of hospitality. We travel extensively worldwide and have stayed in countless hotels, but the service here is by far the best we've ever experienced. The breakfast was also top-notch; it felt like enjoying a Cantonese dim sum brunch every morning. The small gifts we received were so numerous it almost felt embarrassing to take them all. We will definitely choose this hotel again when we visit Luoyang for the flower viewing next time.
JJimkimThis hotel is reportedly a joint development with the Luoyang Municipal Government, and it's very close to the Longmen Grottoes. The facilities, environment, and cleanliness all meet five-star hotel standards. My overall stay was excellent; the room was quiet, the bedding was comfortable, and the Chinese-style decor was very appealing. The toiletries had a lovely sandalwood scent. The hotel breakfast was plentiful, offering local specialties like Hu La Tang (spicy soup). The lobby is on the second floor, while the first floor features a swimming pool, gym, 9-ball/snooker tables, ping-pong, and a spa, all with relatively new facilities. It wasn't very crowded on the day I checked in.
One thing worth mentioning is the spa area on the first floor. I'm not sure if it's a partnership with an external company, but it definitely doesn't live up to five-star hotel standards. They use inappropriate/borderline language to entice customers for services, and then a so-called 'manager' gradually tries to upsell customers into buying expensive packages, often costing tens of thousands of yuan. I heard that and immediately wanted to get out of there. It's truly speechless that such a place exists within a five-star hotel; it's quite strange!
Hotel near Longmen Station/Municipal government, Luoyang
Price per night from:US$69
9.6/10
Excellent
GGuest UserThe store can be maintained so well for 10 years, and the facilities are still very new! There was an episode. After entering the room, the toilet did not flush. There was also a paper towel in the trash can. It is estimated that the cleaning staff forgot to flush the toilet after cleaning it. It was too careless. Reflecting the front desk, the staff responded quickly and sent a fruit plate to the upgraded room type. This makes people feel good and unpleasant. Like 👍 for the service front desk staff. The location of the hotel is very good, there is a lively street out, it is very suitable to come to Laojun Mountain to live here.
Hotel near Sorrounding Laojun Mountain Scenic Area, Luanchuan 11.7% of visitors choose this area
Price per night from:US$41
9.6/10
Excellent
DDongrimomoComing to Luoyang, this Curio Collection by Hilton has completely redefined my positive impression of new hotels! I stayed for three nights, and the experience was consistently excellent; I couldn't find a single fault.
✅ Super thoughtful service: I communicated beforehand that I was traveling with kids and elderly parents. Upon check-in, not only did they upgrade our room, but they also prepared a kids' toiletry kit and a travel guide. The front desk staff were always smiling and even proactively recommended local routes to avoid crowds, which was incredibly useful!
✅ Room details were on point: The room's natural light and spaciousness were fantastic. It featured a wet/dry separated bathroom, a smart toilet, and a large TV. The bedding was so soft; my parents said they slept exceptionally well. All mini-bar drinks were complimentary, and they even provided plenty of bottled water – these little details really added to the experience.
✅ Breakfast and dining were a delightful surprise: Breakfast offered a rich variety, including local Luoyang specialties, hot dishes, fruits, and freshly ground coffee. They even had cookies and lollipops for the kids, all well-arranged. The restaurant service was also very attentive, providing children's tableware and high chairs, which made things so much easier.
✅ Location and transportation were incredibly convenient: It's very close to the high-speed train station, and a quick taxi ride to the Longmen Grottoes and Yingtianmen. We didn't have to wake up early to rush, making travel with elderly parents and children completely stress-free.
For a new hotel to achieve this level of service and attention to detail is truly remarkable! Next time I visit Luoyang, I will definitely stay here again, and I highly recommend it to anyone visiting Luoyang~
Hotel near Longmen Station/Municipal government, Luoyang
Price per night from:US$79
9.4/10
Outstanding
GGuest UserI have mixed feelings about writing this review. This stop in Luoyang was at the end of our road trip, and we specifically chose the Huayang Plaza Hotel, which is often referred to as the 'Pang Dong Lai of hotels' (a famous supermarket known for its exceptional service) to experience it for ourselves. The hotel's exterior is impressive, and the staff made me feel incredibly welcome. All the value-added services mentioned online were indeed real and incredibly thoughtful. I had my car washed, ordered fruits, drinks, and snacks, and enjoyed a late-night supper. I also benefited from the room cleaning and turndown service. Yet, despite all this, I felt like something was missing.
There's a fundamental difference between the hotel industry and Pang Dong Lai; the core of a hotel is the tangible product it offers. For a room costing over 800 yuan, the facilities were quite dated. You had to step into the bathtub to shower, and while the towels and bedding were clean and tidy, they couldn't offset the old-fashioned wardrobes and furniture. I kept wavering between feeling warmhearted and annoyed. Later, I realized that there needs to be a balance between soft (service) and hard (facilities) aspects, and also a balance in value for money. Different people will have different opinions on this.
Hotel near Peony Square/Wanda Plaza Area, Luoyang 3.6% of visitors choose this area
Price per night from:US$72
9.4/10
Outstanding
CClarissaCI LOVE the zen vibes and decor of this hotel. The amenities from the book bar to the mini theatre were excellent and perfect for a relaxing chilled staycation. The hotel went above and beyond to take care of our needs and comfort. The hotel staff were all friendly and professional. We were extremely impressed by their attentiveness, especially by Hon, the chief concierge. He prepared water for us before a sightseeing trip and gave us good advice on which exit to get to, time spent etc. The restaurant at the hotel was also very good!! We love Cantonese food and even more so when it is done WELL. A fancy hotel is easy to come by if one pays for it but a great service that goes beyond your expectations is very hard to come by. Great value overall, comfortable, extremely relaxing and impressionable stay.
Hotel near Longmen Station/Municipal government, Luoyang
Price per night from:US$77
9.3/10
Very Good
NNatthan101 points of satisfaction. Although there was a problem with the air conditioning in the room at the beginning, the problem was immediately solved after contacting the manager on duty that day. I was upgraded to a larger room with a better view for free, and was given free breakfast every day. The hotel facilities are all new. From the waiter at the entrance to the front desk to the manager to the cleaning staff and finally to the driver who took me to the high-speed rail station, the attitude of every staff member was better than that of a well-known five-star hotel. Finally, the manager gave me a gift when I left, and the high-speed rail shuttle was free. I really can't fault it. I will definitely stay here again next time.
GGuest UserBeautiful hotel with a fantastic breakfast. We were a little frustrated at check in as we had paid for a more expensive room that wasn't ready on time so they tried to give us a lower end room under the false claim that it was an upgrade when it was in fact a downgrade. Additionally the pool was a public one located off site from the hotel. It was a nice facility but it would have been good to know as I almost went in my bathrobe which would have been an awkward walk around the block. With this minor issues we still had a nice and enjoyable stay.
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