5-Star Hotels in Taicang

Exceeded expectations! There was a very polite girl with glasses at the restaurant who provided excellent service. I stayed there for two nights and dined there for two nights, and she served me both nights. I was very impressed and she was very helpful. I will definitely go again next time.

It was my first time to stay at a hotel on the first day of its opening. The housekeeper Jackie was very enthusiastic and contacted me via WeChat two weeks in advance. She also sent out guides for things to do and eat in the surrounding area. All service staff are very enthusiastic and solve problems quickly. I hope they can continue to do so. The children said they were very satisfied. There was a party in the evening, and many staff took the children to play various games, which relieved the adults. The buffet is quite rich, and Snow World is right opposite, which is very convenient. It was a bit late for skiing, so I helped delay check-out a little, and also gave two little dolls as gifts. The children were very satisfied.