WWoailiangbaikai1. Sanitary cleaning is not thorough
The first time I used the toilet, I found that the interior was seriously yellowed and had obvious stains. There were still yellow marks after cleaning the next day (the photo was taken after cleaning the next day), and the cleaning was very perfunctory. In addition, there may be no guests for a long time, and the pillows have a taste.
2. Missing room facilities, slow service response/no response
The first time I met Hantian without a minibar and no welcome fruit. Tea and coffee bags were drunk and were not replenished the next day. The paper pump in the room was used up and no replenishment was made the next day. Disposable items such as toothbrushes were used up and no replenishment was made the next day. At night, I called the front desk to ask for a toothbrush to come to the room. Although the front desk said yes, it has not been sent.
3. Breakfast category is small, supply chaos
For 2 consecutive mornings, I arrived at the restaurant at 7:30. The fried eggs, boiled eggs, and salad sauces were empty, and they were not replenished without taking the initiative to urge them. There was no buns and wontons. I asked the staff and steamed a small drawer of wontons. I said that it was supplied the next day, and then I cooked the wontons because other guests strongly requested it. The breakfast with Tianmu Lake Hantian is really a world away, and it is incomparable with Anji Hantian/Yixing Ink Hantian/Nanjing Tangshan Hantian.
4.Pet management chaos, safety hazards
Although it is a pet-friendly hotel, the lobby does not require a rope to be held when checking in, and the pet walks around at will. When checking in, the dog of other guests slipped to my 3-year-old baby. The cockroach could shout loudly, and the pet was taken away by its owner. There are also groups of wild Wangwang in the hotel park, and you need to take care of the children.
Finally, let's talk about the advantages: The room is spacious, the bathroom space is large, the facilities are new, there is a baby cot, and the butler service attitude is particularly good.
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