Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 13, 2026|Superior Queen Room
ZaituSonglaoshiLet's start with the positives – the butler service was very friendly, and the lobby staff were enthusiastic. When I was leaving with all my bags, one of them even proactively asked if I needed help. The hotel room was very quiet, and I slept wonderfully, waking up naturally at 9:45 AM. It's been a long time since I've had such a good lie-in! Next, I really appreciate the little surprise the hotel prepared for our anniversary; my family was very happy. All these points deserve a five-star rating.
Now for some personal suggestions. The main area I recommend improving is breakfast. Having stayed at various family-friendly hotels, from far-flung places like Atlantis to nearby ones like all the Kaiyuan Senbo and Giraffe Hotels, including other Club Med locations, this was my first time at the Taicang branch, and I had a poor experience with the beverages. On the first day, we went around 8 AM, and on the second day, after 10 AM, some food stations weren't open. Normally, everything is open during the summer holidays, but I'll set that aside, as every hotel has its own plans. However, let me address the specific beverage issues. On the first day, the freshly squeezed juice in the restaurant was consistently only filled to one-third of the glass. There's really no need for that; if people want more, they'll simply get refills. Two-thirds is a normal serving, especially since the cups are small. On the second day, I went for freshly squeezed juice at 10:05 AM and couldn't get a single cup; there were only a few scattered watermelon slices. The hot milk was also not refilled and was consistently out of stock. This really feels a bit stingy.
The evening activities felt less engaging compared to Nanjing. Nanjing's activities had much more interaction. I still vividly remember children and adults gathering in a circle, singing and dancing together, everyone enjoying drinks, chatting while watching the show, and kids participating on stage.
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Price per night from:TRY 11,545
Posted on Jun 28, 2025
Rlpha
It was a very good hotel. The price was just right, not too expensive, not too cheap, and with the discount from Trip.com, I was able to stay at a reasonable price. The breakfast service was good, and I was able to order noodles and wontons. There is a shopping mall nearby, Nanyang Plaza, where you can shop. There is a Walmart inside, so you can get everything you need. You can eat at the nearby shops, and there is a convenience store where you can buy drinks. The room was clean and I was happy. However, there were some bugs on the last day, but it was when I checked out, so it was no problem. It's strange that the toilet can be operated with a button on the foot. There is no problem with the hot water or strength of the shower. There is a rain shower and a regular hose shower, but I always used the rain shower.
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Price per night from:TRY 1,349
Posted on May 2, 2024|Deluxe Smart Room - Garden-View (2 Beds)
Guest UserThe price/performance ratio exceeded expectations. I booked this hotel after reading a Taicang travel guide by a girl on Xiaohongshu. It was drizzling when I drove to the hotel. Suddenly, I saw green grass, flowers on the roadside, and small Western-style buildings hidden in the trees, as if I had arrived in the British countryside. After checking in, I found that the facilities were relatively new, clean and simple. The girl at the front desk was also very smart and could communicate effectively. The breakfast variety was moderate, and the dishes and staple foods tasted very good. I felt that the chef was particularly sincere. The location of the hotel is really good! Across the grass and tall metasequoia is a beautiful river view, and the German-style street opposite is fashionable and the night view is amazing. It is very close to Nanyuan, Art Museum and other attractions. There is a shopping mall 800 meters away on foot. There are many restaurants on the fourth floor. I chose one that is delicious and cheap. Disadvantages: Because the room has a balcony, the balcony door is not closed and the sound insulation is not good. In addition, there are definitely enough parking spaces.
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Price per night from:TRY 1,632
Posted on Mar 16, 2026
Guest User
Facilities: Excellent
Cleanliness: Spotless
Environment: Elegant, right in the city center.
Service: Attentive service. We booked a room without breakfast, and they even gave us a discount on breakfast!
Late-night congee service: This is such a thoughtful and personalized touch. I've experienced such great service that I've stayed at Atour twice recently.
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Price per night from:TRY 2,139
Posted on Oct 4, 2024
Anonymous User
The front desk service was enthusiastic. When they learned that we were bringing children, they proactively provided us with a third set of toiletries, fruit during our stay, and free ice cream. There are various breakfast varieties, and the service staff cleans up the table in a timely manner.
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Price per night from:TRY 1,472
Posted on Jan 14, 2026|Themed Room (Double Bed)
Guest User
As other online reviews mentioned, don't expect much from the service here.
1. Usually, hotels have a butler escort you to your room and explain things, or at least wait at the door. On our check-in day, we arrived at our room to find the door open. A staff member in plain clothes suddenly emerged from the room, startling us. But that's a minor detail.
2. The public hot spring (gongtang) operating hours are 8:00 AM to 10:30 PM. However, when we went at 9:30 PM, after showering, ready to soak, we were told the 'golden' spring (jintang) was already being cleaned and we couldn't use it. Why couldn't anyone warn us when we entered or while we were showering? They started cleaning a full hour before closing, and there were 3-4 other guests in the women's bath at the time; everyone just looked at each other in disbelief.
3. On Tuesday, before checking out, I wanted to have one last soak, so I woke up early. But when I entered the women's changing room, all the lights were off (the locker access card still worked, so the access control wasn't off, and there were no 'closed' signs at the entrance). I had to call the front desk myself to find out it was closed on Tuesdays. No one mentioned this to us during check-in or at any other time, and it wasn't in the check-in guide. So, we woke up early for nothing. The front desk said it was mentioned on Ctrip (it was, but in tiny font about seven or eight pages down).
There were also no compensation measures. When we checked out, there were even other guests who had driven over specifically for the hot springs, only to be told it was closed that day. They also made a wasted trip, so the unclear signage is definitely not an isolated incident.
Other than that, the value for money is quite good, and the private hot spring (sitang) fees are reasonable, though the private springs only offer the 'silver' spring (yintang).
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Price per night from:TRY 6,012
Posted on Mar 15, 2026
MaodaiwangThis hotel truly exceeded my expectations! It's very close to the ski resort, and there's a Manner store nearby. The facilities are super new, and the decor is modern and minimalist, making for a very comfortable stay. The room space is exceptionally generous, and the bathroom has a separate wet and dry area, with thoughtful details. Plus, parking is free, which is incredibly convenient for those driving. I especially want to commend the front desk staff; their service attitude was superb, very responsive, and enthusiastic. I will definitely choose this hotel again next time I'm in the area!
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Price per night from:TRY 2,154
Posted on Nov 30, 2023|Business 2-bed Room
Guest UserA small snack gift was given upon check-in.
The room was very clean, and the bathroom was separated into wet and dry areas, which was very tidy.
The overall room area was large, and the lighting was very comfortable, which was very suitable for a business trip.
There was a small commercial center around, so it was quite lively.
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Price per night from:TRY 1,806
Posted on Jan 6, 2026
320576****
Maritim Garden Hotel is a top choice for business travelers. Located in the city center, it boasts a quiet surrounding environment, an impressive lobby, and efficient and professional check-in service from Sabrina at the front desk. The room I stayed in was bright and clean, with a comfortable mattress and complete amenities. The hotel values guest feedback and their recommended tourist attractions were excellent. Overall, a very good experience! 👍
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Price per night from:TRY 2,284
Posted on Sep 11, 2023|Deluxe Standard Room
Anonymous UserI went to Fuqiao Town with a few friends. The hotel has a good location, convenient parking and travel. The environment is good, clean and tidy, elegant and not noisy.
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Price per night from:TRY 2,437