The Pullman Suzhou Taicang is an ideal spot for travelers wanting to discover the city. The Pullman Suzhou Taicang is an ideal choice for travelers who want to take in the sights and sounds of Taicang. With Taicangnan Railway Station just 4km away and Shanghai Hongqiao International Airport only 39km away, transportation is very convenient. This hotel is located near many of Taicang's attractions including Binhe Park, Taicang Indoor Stadium and Nanyuan Park. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Taicang hotel provides parking on site. If cleanliness is important to you, this hotel makes an excellent choice, as our guests consider this to be one of the cleanest hotels in the city. For guests traveling with families, this hotel is consistently one of the most popular choices.
"This is my first negative hotel review on Trip.com, and it's for this place.
When I checked in, I realized I hadn't booked a room with breakfast, so I bought two. Buying it at the hotel was more expensive than the Trip.com package. On Trip.com, my room type with breakfast was just over 800 [currency unit], but buying breakfast separately made the total over 900 [currency unit], an extra 90-plus [currency unit]. The staff didn't even mention it, and I only found out after comparing prices back in my room. If it was just my own oversight, that'd be one thing, but I later discovered that for this price on Trip.com, I could have gotten a free room upgrade. So why wasn't I proactively offered an upgrade during the off-peak season?
Breakfast officially ends at 10 AM, but when I arrived around 9:20 AM, there were only leftovers from the already limited selection. There was only one sad-looking fried egg left. I understand making less food during the off-season when there are fewer guests, but you're charging me 109 [currency unit] per person. And the hot food wasn't even good.
In the room, the duvet on the bed had dust on it, and it felt damp when I slept. The overhead shower was broken, and so was the shower attachment for the bathtub. This is the first time I've encountered toothpaste in a sachet. For this price, I also had to buy my own drinks. And who knows what brand the hairdryer was."