5-Star Hotels in Wenzhou

My stay at the New Century Hotel was fantastic! I was assigned a room on a high floor, offering a magnificent view both during the day and at night. The hotel environment is comfortable and clean. The concierge service was exceptionally proactive and thoughtful; they brought a warm herbal soup to my room every evening, which was a lovely touch. Any requests I had were addressed immediately. I'll definitely choose to stay here again on my next visit.

I should have written this review sooner, but I've been incredibly busy since getting back. Still, it’s been on my mind. Yongjia Nanxi Hongju Hot Spring Hotel boasts an excellent location, conveniently close to both Dalongqiu and Nanxi River. As you approach by car, the roadside greenery and thoughtful design immediately signal that you’re entering a sophisticated resort. And indeed, once inside, you feel as though you've stepped into a picturesque landscape. Mountains stand silently in the distance, and the continuous gurgle of water fills the air. The cluster of buildings, nestled among lush trees, awaits guests with a grand and harmonious presence. The lobby is bright and spacious, with clearly defined functional areas. The front desk staff are all young, friendly, and genuinely welcoming. I was assisted by Xiao Luo, and I regret not having asked for the full name of this gentle and refined Ms. Luo. She provided immense help during my stay, even arranging for a colleague to give me a Banyan Tree Group standard patterned gift: sachets of camphor wood shavings and a small nanmu wood pillow. From the moment I arrived, she was incredibly familiar with my booking requests, swiftly processed my check-in, and ensured my room was exactly as I’d hoped. I even called the front desk specifically to thank her for her diligence and thoughtfulness. Although it was only a one-night stay, because Xiao Luo and her colleagues had proactively added me on WeChat, they offered incredibly thorough advice and arrangements regarding the hot spring's opening hours and the best times to visit. They even proactively adjusted my check-out time, allowing me to fully enjoy the hot spring experience the next day. A huge thank you to these young people; even though the hotel still has room for improvement, your efforts made guests feel comfortable and at ease. Those whose names I remember, like Xiao Xiang (Haolin) and Xiao Ye (Yongping), and all of you whose names I don't, you were all wonderful. I’ve already recommended your hotel’s link and name to over three friends. I hope to return for another vacation with my friends next time. The hotel has several phases; currently, the main building (Phase 1) and the hot spring area are open. The hot spring is exclusively open to hotel guests from 10 AM to 12 PM daily, after which it welcomes guests from all over, including nearby guesthouses. It’s said to be a collaboration with Banyan Tree, which I believe refers to the upcoming Phase 2, including the spa and villa area. Currently, the main building offers comprehensive services, and the restaurant's chef prepares truly unique dishes. If you've had a long journey, sitting here and ordering a few small dishes will undoubtedly be a more enjoyable experience than you expect. The only minor drawback was the hot spring service, where staff were rarely visible.

A hidden treasure in Wenzhou! Highly recommend if you want a getaway from the city. The staff were so helpful even though we couldnt speak Chinese, they made a WeChat group with focals of the resort (restaurant, butler, driver etc) set up before we even arrived. Food was excellent, from breakfast, high tea, lunch (seafood pasta was delicious) and lovely dinner. At night they gave us porridge incase we were hungry and packed us some food for the journey home. We felt very well taken care of. The resort is also very aesthetically designed. We used the gym, pool, lounged in the cafe (with complementary drinks) and played archery during our stay. Thank you to Peng, who took care of us and helped arranged everything during our stay.

I had a wonderful experience at the Ruian Ruili Coastal Hotel. From the moment I arrived, the front desk staff were incredibly welcoming and cooperative, making the check-in process smooth and hassle-free. The room was very spacious and clean, and despite the size, it was also really quiet, which made for a perfect night's sleep. The highlight of the morning was definitely the breakfast, there was a huge variety of food to choose from, and everything was delicious. Unfortunately I didn't have much time to try more. I highly recommend this hotel for anyone looking for comfort, great service, and a peaceful environment.

Our stay was incredibly satisfying and a pleasant surprise! The environment is quiet and spotless, with a stylish layout. Our room was clean and cozy, and the facilities were complete, making it perfect for families with kids. The guesthouse owner was also super enthusiastic, recommending many authentic local dishes and places to visit, which turned out to be excellent. The guesthouse's dog is incredibly smart and made our stay feel just like home. I've only just left and I'm already missing it. I'll definitely choose this place again on my next visit.

The staff were warm and generous, always greeting guests. The hotel's facilities are excellent, and the front desk is quick to respond to any requests. The breakfast is abundant, with several delicious Cantonese dim sum dishes and Wenzhou-style glutinous rice. The hotel's location is great, right next to Sam's Club, and within walking or cycling distance to the S1 subway line. There are also late-night snack options on Longxia Road nearby. I would definitely recommend it to friends and family.

Service: The front desk staff, a young man with glasses, was very enthusiastic and answered all my questions. Thumbs up! The cleaning ladies on the floors were also very friendly. Thumbs up! Hygiene: I found a foreign object, a piece of paper (not sure where it came from), in my breakfast rice noodles. The restaurant manager didn't explain what it was and just took it away, only offering to recook the noodles or provide wontons instead. This was a really bad experience and instantly ruined my appetite. The picture shows the elevator when I was checking out. As a mid-to-high-end hotel, the inspection hatch in the elevator shouldn't be left open like that. Given that the price increased by about 50% during the event (my booking price was 1166 RMB), the hotel should at least provide the basic hygiene and safety that a 600-700 RMB hotel would offer, instead of just raising prices and failing to deliver even basic hygiene and safety guarantees. Additional: This Marriott executive king room only provides two bottles of mineral water. It's the stingiest Marriott I've ever stayed in! The mini-fridge was completely empty. This is the first time I've seen a hotel where you have to contact staff just to use amenities.

My favorite Sheraton, it didn't disappoint me again! **Ambiance:** Even though it's an older hotel, its excellent location makes up for it – it's convenient to get anywhere. The lobby and rooms are all good. The hallways do have a bit of that old hotel smell, though; maybe they could look into addressing that. **Cleanliness:** I have to praise this! As a former hotelier who used to 'inspect rooms,' even for a five-star hotel, achieving basic cleanliness and being hair-free is really difficult. Sheraton has never let me down in this regard. The housekeeping staff also arranges the rooms according to guests' requests, which is a big plus! 👍 **Service:** I must commend Victoria Wu at the front desk! Knowing I hadn't rested well the day before, she carefully helped me choose the room that best suited my needs. Her empathy made me feel so at home, making the check-in experience truly delightful. The breakfast the next day was also delicious. Even though it was peak season and very crowded, the management and staff worked together seamlessly, busy but never chaotic. Huge thanks to the hotel staff for providing such a wonderful experience during the holiday! I'll definitely choose Sheraton again next time! ~

It's a resort hotel, but the room facilities are average. Almost all the facilities in the room are very old, especially the charging port plugs can't be plugged in and will fall off. If you stay for a few days, you have to pay for laundry. There is no self-service laundry. There is a small refrigerator in the room but it is not powered. It is not suitable for business travel, but other than these, the environment and services are OK. What I don't understand the most is that the room is still very dark even if all the lights are turned on. The bathroom is completely transparent and has no curtains. The most important thing is that the bathroom light will automatically turn off after being turned on for more than half an hour. Is it so energy-saving?

Our family had a wonderful weekend at this hotel! The views from the rooms were lovely, and it was so pleasant to wake up to the morning sun. It's great for families with kids; the 'Pet Paradise' has a good variety of animals, both indoors and outdoors. The free-roaming deer and lambs outside were very friendly. The hotel also has a tidal flat where you can catch hermit crabs and small crabs – lots of fun! The buffet breakfast had a decent selection, though there was a bit of a wait at the noodle station.