5-Star Hotels in Wenzhou

I stayed at this hotel for a business trip and overall, I was very satisfied with the experience. The hotel environment is quiet and elegant, and the public areas are clean and grand. The guest rooms are well-equipped, the internet speed is fast, the desk is spacious and suitable for work, and the cleanliness is impeccable. The staff are responsive and handle requests quickly. Parking is convenient, and the surrounding transportation is easily accessible. The breakfast offers a rich variety of delicious options. It was a comfortable and reassuring stay, making it my top choice for business travel and definitely worth revisiting.

The rooms were nice and clean. The family room had two floors; the upstairs room had no window, but there was a 1.8m double bed on the upper floor. The hot spring hotel was surrounded by green mountains and clear water, with misty surroundings. It had a villa area, a hot spring area, and a hotel area. The hotel had a restaurant with free breakfast and à la carte lunch and dinner. The menu wasn't extensive and was a bit pricey, but the quality was excellent and each dish was unique and delicious. The hotel had free parking, and there were farmhouses nearby. The hot spring consisted of indoor and outdoor sections. There were about 30 outdoor pools scattered among the hills, including heated rooms where you could lie down and relax. The indoor hot spring had two large pools, one with a massage function and a jet-like water jet massage, which was quite nice. There was also a children's pool for playing in. The hot spring was exclusively for hotel guests from 10:00 AM to 12:00 PM with unlimited access. It was open to the public from 1:00 PM to 9:00 PM with a one-time ticket purchase (hotel guests could also use it). The hot spring was equipped with towels, bathrobes, slippers, and shower rooms. There was also a golden nanmu wood museum outside the hotel grounds, which was worth a visit. The hotel provided a shuttle bus for sightseeing. The hotel management and services were excellent, thoughtful and meticulous. In particular, Manager Luo from the service center not only had professional communication and problem-solving skills, but also a dedicated follow-up spirit. Her warm and welcoming service was admirable and satisfying. Front desk staff member Pan Weiliang gave us New Year's greetings stickers, which were full of festive spirit. Room attendant Shang Yue was quick to help us with any needs. This vacation experience was excellent and worthwhile. I applaud their enthusiastic service and dedication.

The room facilities are five-star standard, but the service quality is inconsistent. You can tell from the different front desk staff that training needs to be improved. Some answer questions accurately and professionally, while others are perfunctory, even giving incorrect information. Overall, I don't feel the service is five-star. The breakfast is excellent; not only is it abundant, but some dishes change daily, which left a great impression. Also, the gym on the third floor is well-equipped. Although a bit old, it provides a comprehensive and effective workout.

Hotel Jiaye Wenzhou offers a comfortable and welcoming stay in the heart of the city. The rooms are clean, spacious, and thoughtfully designed, with soft lighting and well-maintained facilities. Staff members are friendly, attentive, and always ready to assist, creating a smooth and pleasant experience from check-in to check-out. The hotel’s location is convenient, with easy access to restaurants, shops, and major attractions. Breakfast is satisfying with a good variety of options. Overall, Jiaye provides excellent value and a relaxing environment, making it a great choice for both business and leisure travellers.

The staff were warm and generous, always greeting guests. The hotel's facilities are excellent, and the front desk is quick to respond to any requests. The breakfast is abundant, with several delicious Cantonese dim sum dishes and Wenzhou-style glutinous rice. The hotel's location is great, right next to Sam's Club, and within walking or cycling distance to the S1 subway line. There are also late-night snack options on Longxia Road nearby. I would definitely recommend it to friends and family.

I stayed here for four nights and five days. Let me start with the pros: The location is unbeatable, which was the main reason I chose this hotel. The service and breakfast were decent, no issues there. Now for the cons: The biggest drawback is how dated the facilities are. As soon as I entered the lobby, I noticed a distinct 'old smell.' Even the front desk staff's chairs were worn out, which gave a very poor first impression. Inside the room, the toilet was still a traditional manual flush, and so were the curtains – no smart amenities whatsoever, which feels incredibly outdated in this day and age. There were old stains visible everywhere on the room walls and floor, and many of the wooden furnishings were clearly aged, as was the hairdryer. The bathroom sink faucet leaked if turned on too high, and one of the window latches was broken, so it wouldn't close properly. I really suggest the owner invests some money to renovate this place! The current state of the facilities doesn't match its star rating, its prime location, or its price.

Service: The front desk staff, a young man with glasses, was very enthusiastic and answered all my questions. Thumbs up! The cleaning ladies on the floors were also very friendly. Thumbs up! Hygiene: I found a foreign object, a piece of paper (not sure where it came from), in my breakfast rice noodles. The restaurant manager didn't explain what it was and just took it away, only offering to recook the noodles or provide wontons instead. This was a really bad experience and instantly ruined my appetite. The picture shows the elevator when I was checking out. As a mid-to-high-end hotel, the inspection hatch in the elevator shouldn't be left open like that. Given that the price increased by about 50% during the event (my booking price was 1166 RMB), the hotel should at least provide the basic hygiene and safety that a 600-700 RMB hotel would offer, instead of just raising prices and failing to deliver even basic hygiene and safety guarantees. Additional: This Marriott executive king room only provides two bottles of mineral water. It's the stingiest Marriott I've ever stayed in! The mini-fridge was completely empty. This is the first time I've seen a hotel where you have to contact staff just to use amenities.

My favorite Sheraton, it didn't disappoint me again! **Ambiance:** Even though it's an older hotel, its excellent location makes up for it – it's convenient to get anywhere. The lobby and rooms are all good. The hallways do have a bit of that old hotel smell, though; maybe they could look into addressing that. **Cleanliness:** I have to praise this! As a former hotelier who used to 'inspect rooms,' even for a five-star hotel, achieving basic cleanliness and being hair-free is really difficult. Sheraton has never let me down in this regard. The housekeeping staff also arranges the rooms according to guests' requests, which is a big plus! 👍 **Service:** I must commend Victoria Wu at the front desk! Knowing I hadn't rested well the day before, she carefully helped me choose the room that best suited my needs. Her empathy made me feel so at home, making the check-in experience truly delightful. The breakfast the next day was also delicious. Even though it was peak season and very crowded, the management and staff worked together seamlessly, busy but never chaotic. Huge thanks to the hotel staff for providing such a wonderful experience during the holiday! I'll definitely choose Sheraton again next time! ~

It's a resort hotel, but the room facilities are average. Almost all the facilities in the room are very old, especially the charging port plugs can't be plugged in and will fall off. If you stay for a few days, you have to pay for laundry. There is no self-service laundry. There is a small refrigerator in the room but it is not powered. It is not suitable for business travel, but other than these, the environment and services are OK. What I don't understand the most is that the room is still very dark even if all the lights are turned on. The bathroom is completely transparent and has no curtains. The most important thing is that the bathroom light will automatically turn off after being turned on for more than half an hour. Is it so energy-saving?

The location was nice. Amenities aren’t fully well maintained though. I was really hoping that any of the coffee shops or even restaurants could open, but sadly, it wasn’t. My toddler enjoyed feeding shery and Danny. For me, it was the lamb and the deer. Location itself was really nice. It felt really peaceful. I just hope that they still could maintain the whole place because it really has the potential. The building looks old, but the place is very peaceful. Breakfast is nice. There wasn’t a lot of options for foreigners though. The best thing about this place is the location, and the staffs. The worst thing? It’s not maintained well.