With a stay at Crystal Waterworld Aqua Collection in Serik (Bogazkent), you'll be within a 15-minute drive of Belek Beach Park and Belek Public Beach. This all-inclusive property is 20.7 mi (33.3 km) from Side West Beach and 22 mi (35.4 km) from Aquapark.
Pamper yourself with a visit to the spa, which offers massages and body treatments. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Crystal Restaurant, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Planning an event in Serik? This property has 3229 square feet (300 square meters) of space consisting of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 882 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
"It was a very nice experience. The aqua park section is very nice and sufficient. Ms. Olga is a perfect host in guest relations. I definitely recommend it as an all-inclusive hotel. It is also clean and has a nice atmosphere. I would not normally repeat the hotel, I would like to be different, but I am thinking of going to this hotel again. The hotel had everything."
Featured facilities: Exclusive Beach Area, Swimming Pool, Water Park
Very Good
59 reviews
8.3/10
1 night
From €292
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9.7/10
Amazing
GGuest UserThe hotel is magically decorated for the New Year. The food is very fresh and varied, and the dessert buffet is impressive in its size. Access to the park is free for hotel guests. Request a room in the right wing or above the third floor for a fantastic view of the castle and evening performances.
TTariq OmariService was very good
Reception was cooperative and helpful
lobby was clean but a bit small and cozy
no elevators except in main buildings and usually crowded. when it comes to a family room on the 4th floor in a second building without elevators and round staircase it is totally annoying.
food was moderate compared to other resorts we stayed
other facilities were convenient.
GGuest UserШикарный отель, хороший, вежливый и внимательный персонал.
При бронировании попросили застелить диван для третьего человека. При заселении этого не сделали, но в течение часа подготовили спальное место.
Также было два халата и две пары тапочек. Попросили донести и персонал сразу все
исправил.
Мы приехали в отель рано, в 10 утра, хотя заселение с 14-00. Номеров свободных в наличии не было, поэтому раньше нас не смогли заселить, но Нас сразу проводили на завтрак. Это было приятно.
Спасибо ❤️
GGuest UserWe had a wonderful stay overall. The hotel itself was great, everything was well maintained, we had in total 4 rooms and the kids had an amazing time throughout the week. The atmosphere and facilities really made it an enjoyable holiday for us.
The only aspect that fell short was the food. Having stayed at several 5-star all-inclusive hotels before, we were expecting a higher standard and more variety. Unfortunately, the buffet felt quite repetitive over the week. We especially missed the traditional Turkish charcoal-grilled dishes such as Adana kebab, Urfa, lamb shish, and chicken shish, as well as items like içli köfte, which would have really elevated the dining experience.
This feedback is shared with the intention of helping improve what is otherwise a fantastic hotel. We truly loved our stay and would happily return if the food offering was enhanced.
GGarySuperb hotel. Friendly staff looking after your every need. Room cleaned and restocked daily. Large rooms with everything you need taken care of. Lots of bars and restaurants. Superb selection of food and drinks. Great pool area and beach right outside hotel. Absolutely terrific experience and I would highly recommend.
ИИгорь Селезнев We were at the end of November, the people in the hotel are a little very comfortable rest. Staff as bees, try. Choosing food is not very big, but it is for the best, it is very delicious. Recommended)
GGuest UserRecently visited this hotel and the staff and service I received was amazing. The whole hotel was not open yet for the season which would have been nice to know, however I still had an amazing time.
UuguritoThe food is delicious, drinks are served in bottles and are of good quality. The pools are big and there are many of them but unfortunately there are not enough sun loungers, people leave their towels and go, you cannot find a place by the pool in the afternoon, the sea is very wavy, we could not go into the sea anyway, the sun loungers on the pier and the beach were blocked with towels, the glasses and plates were not completely clean.
SSchmidtI wanted to express my gratitude for the fantastic experience I had during my recent stay at your hotel. As a solo business traveler, everything was perfect for my conference. The room was cozy and the king-size bed was incredibly comfortable. I also enjoyed the balcony with a stunning sea view. The desk in my room allowed me to work efficiently while traveling. The staff was friendly and accommodating. I can't wait to visit again in the summer for a perfect holiday spot.
Best regards,
GGuest UserCrystal Family Resort – Not What We Expected, But Tours Were Fantastic!
We spent our holiday this year at Crystal Family Resort & Spa. The hotel’s location and facilities for children were nice. The indoor pool was sufficient, and the animation team did their best. However, the hotel as a whole didn’t quite meet our expectations.
Our biggest disappointment was definitely the food. It felt like we were eating the same things every day: beef liver, chicken, chicken, fish once or twice… and then back to chicken and liver again. It was as if no other types of meat existed! There was almost no red meat, and most of the food was dry and lacked flavor. Our kids also struggled with the meals, as there wasn’t much variety or a special corner catering to their tastes. The buffet looked big but the content was poor. Desserts looked good visually but were quite tasteless. From a five-star hotel, we expected much more care and quality.
Room cleaning was okay – it was done daily – but there were occasional misses. Sometimes the minibar wasn’t restocked, towels were forgotten. The reception staff were generally helpful, but during busy hours responses were slow.
The spa area was nice, but prices were a bit high.
Now to the best part of our vacation: the tours!
Instead of staying inside the hotel all day, going out was the best decision we made. As we had done before, we booked two tours from Sputnikturkey.com, and both were excellent:
1. Super Combo Tour – rafting, zipline, buggy… All in one and full of adrenaline! Even though the weather was cold, it was still super fun.
2. Green Canyon Tour – A calm and peaceful boat trip in nature. The scenery was absolutely breathtaking.
Both tours were very well organized, and the price was much more reasonable compared to what the hotel’s in-house tour desk offered. We had a great time and the tours helped us forget the hotel’s shortcomings.
In summary: Crystal Family was just “so-so” for us. We really didn’t enjoy the food — the constant liver and chicken dishes became annoying. But thanks to the amazing tours we booked outside, our holiday turned out great in the end. We wouldn’t return to this hotel, but for tours, our go-to will always be SputnikTurKey.com!
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