Featured facilities: Exclusive Beach Area, Water Park, Bar
Very Good
114 reviews
8.1/10
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9.7/10
Amazing
GGuest UserThe hotel is magically decorated for the New Year. The food is very fresh and varied, and the dessert buffet is impressive in its size. Access to the park is free for hotel guests. Request a room in the right wing or above the third floor for a fantastic view of the castle and evening performances.
TTariq OmariService was very good
Reception was cooperative and helpful
lobby was clean but a bit small and cozy
no elevators except in main buildings and usually crowded. when it comes to a family room on the 4th floor in a second building without elevators and round staircase it is totally annoying.
food was moderate compared to other resorts we stayed
other facilities were convenient.
LlvntWe stayed last weekend and were very pleased. Although the building is a bit old, it has undergone a very successful renovation process. Both the general areas of the hotel and the rooms were extremely clean, and cleanliness is more important to us anyway.
The quality of the food and beverages was high. The meals, appetizers and desserts served were fresh and meticulously prepared; therefore, every meal was enjoyable. The main dishes we chose from the open buffet were meticulously prepared and presented on plates by the kitchen staff, and we felt special as if we were at a la carte. We would also like to thank the pita chef, the pita and pastries were very delicious.
We were also amazed by the helpfulness, friendliness and professional skills of the staff. They helped us with any needs or questions we had, and we never encountered any negative responses.
The music playing around the pool was very good. We loved the 70’s, 80’s and 90’s rock classics.
We are very happy with our time at Xanadu and definitely plan to come again. We recommend it.
GGuest UserWe had a wonderful stay overall. The hotel itself was great, everything was well maintained, we had in total 4 rooms and the kids had an amazing time throughout the week. The atmosphere and facilities really made it an enjoyable holiday for us.
The only aspect that fell short was the food. Having stayed at several 5-star all-inclusive hotels before, we were expecting a higher standard and more variety. Unfortunately, the buffet felt quite repetitive over the week. We especially missed the traditional Turkish charcoal-grilled dishes such as Adana kebab, Urfa, lamb shish, and chicken shish, as well as items like içli köfte, which would have really elevated the dining experience.
This feedback is shared with the intention of helping improve what is otherwise a fantastic hotel. We truly loved our stay and would happily return if the food offering was enhanced.
GGuest UserШикарный отель, хороший, вежливый и внимательный персонал.
При бронировании попросили застелить диван для третьего человека. При заселении этого не сделали, но в течение часа подготовили спальное место.
Также было два халата и две пары тапочек. Попросили донести и персонал сразу все
исправил.
Мы приехали в отель рано, в 10 утра, хотя заселение с 14-00. Номеров свободных в наличии не было, поэтому раньше нас не смогли заселить, но Нас сразу проводили на завтрак. Это было приятно.
Спасибо ❤️
GGuest UserRest in this hotel for the third time, everything is wonderful, separately I want to highlight adult animators Dmitry and Alina, guys you are super. Children animators all wonderful 👍🏻There are questions, very all fat, for health it is certainly such for yourself. All the rest is wonderful, the new aquapark is good done, the new children's game 👍🏻
ИИгорь Селезнев We were at the end of November, the people in the hotel are a little very comfortable rest. Staff as bees, try. Choosing food is not very big, but it is for the best, it is very delicious. Recommended)
GGuest UserFor this price, a room with direct pool access and a private sun terrace – this is a really good hotel.
**Location**: 2.5 km from the sea, but there's a shuttle every 30 minutes. I didn't go to the beach as it was still too cold for me to swim. My goal was just to sunbathe).
I really liked the idea of separate zones for families and adults. I saw them denying entry to guests with children in the adult section, which is great. It's quiet there, no music, just perfect.
Near the hotel, there are pharmacies, a Migros supermarket, and Land of Legends is a 15-minute walk away. A taxi is 10 euros one way, but walking is better.
**Room**: The room is simple but modern. However, the toilet smelled of cat urine, and the smell wasn't removed. I wasn't moved to another room. A bathrobe is by request; the first one they brought was ripped and too small. I asked for a replacement and got an acceptable one. No body lotion. Plenty of outlets, and the bedding and bed are fine. Overall, the cleaning is good.
**Food**: Good. Always a good selection. Once there was smoked red fish for breakfast and once crayfish for dinner. But it seems there are few beef dishes. The snacks are a bit strange and pointless.
**Drinks**: The cocktails in the lobby are awful; they're more or less okay at the adult-only bar.
**Service**: The staff are responsive to requests and complaints. The restaurant also has good service; you don't have to go to the bar yourself, the waiters are excellent.
**Downside**: On the -1 floor, in the adult zone, there's a disco from 11:30 PM. The music is so loud you can hear the song lyrics in your room. Those sensitive to noise definitely won't be able to sleep.
Extending the room for 7 hours due to a late flight cost 140 euros – which is not reasonable.
GGuest UserThis is a very cost-effective hotel, and is worth recommending to middle-class families. The swimming pool, slide, children's games, restaurant, and beach are all impeccable. My child thinks it is the best place she has ever played abroad, better than Bali, Indonesia. There are also shortcomings. Some people at the front desk are not proactive in service. For example, the front desk on duty in the afternoon of July 12 did not explain how to use the wifi, but this is just a few cases. The overall service of the hotel is satisfactory.
GGuest UserI met perfectly, on the recession, the Russian-speaking Sergey told everything, explained. The room is small because there is another one-sleep room in addition to a two-bedroom bed. No TV or refrigerator worked. The tea was both coffee and tea and sugar filled. Cleaned well, it was visible on the balcony and the sleek. In the room, the insulated carpet and slippers and coats are not provided. The safe is 3 euro day, we didn't take. Towel 1 euro day for rent, too. Since the beginning of May the Swedish table was absent. But hungry never left. What gave, then eat. Not comfortable and much was just thrown out because we didn't eat it. Tea and coffee machine and a heavily diluted lemonade in free access from morning to 22:00. Also from 17 to 18 snack-cookies. The sea is close in five minutes, calm without waves, swim. The pool on the territory with a mountain is very small and cold. In general, for such money is not a bad turbine on the sea. The tourists were few. But this village is to go somewhere to have fun, next to the bus stop. They went to Belek and Legend Park, I liked it very much.