Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
66 reviews
8.4/10
1 night
From CAD 346
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9.7/10
Amazing
GGuest UserMy wife and I stayed with our 2 children in February. (5 and 1-year old) The weather was ideal for outdoor games. The Theme Park is so beautiful and big that it resembles Disneyland. Especially the rollercoaster is breathtaking. The kids had great fun too. Dolphin show recommended. The hotel rooms are very nice and attractive for children. After leaving the theme park, more play activities should be offered for children in the indoor areas of the hotel and the area for this is a bit small. We would like to be able to leave at least one of our children in the children's club under supervision for 1-2 hours. However, there is no such area.
Breakfast and lunch are ideal. Dinner is better. However, in an all-inclusive hotel system, squeezed orange juice should not be charged extra.
I am grateful to Bell boy Selim for his help. He made our stay very easy. On the day I was leaving the hotel, he connected our feeding machine to electricity and helped me prepare my little child's food. Therefore, he helped us spend our last day comfortably. I'm appreciated for your kind help.
GGuest UserWe had a wonderful stay overall. The hotel itself was great, everything was well maintained, we had in total 4 rooms and the kids had an amazing time throughout the week. The atmosphere and facilities really made it an enjoyable holiday for us.
The only aspect that fell short was the food. Having stayed at several 5-star all-inclusive hotels before, we were expecting a higher standard and more variety. Unfortunately, the buffet felt quite repetitive over the week. We especially missed the traditional Turkish charcoal-grilled dishes such as Adana kebab, Urfa, lamb shish, and chicken shish, as well as items like içli köfte, which would have really elevated the dining experience.
This feedback is shared with the intention of helping improve what is otherwise a fantastic hotel. We truly loved our stay and would happily return if the food offering was enhanced.
VValeriy ZThe hotel is very spacious, with beautiful landscaping. The style resembles ancient ruins, and even the steps, fountains, and various flower beds reflect this. Everything has been thoughtfully designed.
The staff is very pleasant upon check-in, and they also provide guest relations. If you have any questions or difficulties, they're always happy to help.
The food is excellent! You can have lunch and dinner in the main restaurant, or on the beach. The selection is wide, including beef, salmon, chicken, and a children's menu. Fruit and sweets are also available.
The staff is so friendly and pleasant to interact with. The rooms are clean and simple. There's a well-stocked minibar in the room.
GGuest UserCrystal Family Resort – Not What We Expected, But Tours Were Fantastic!
We spent our holiday this year at Crystal Family Resort & Spa. The hotel’s location and facilities for children were nice. The indoor pool was sufficient, and the animation team did their best. However, the hotel as a whole didn’t quite meet our expectations.
Our biggest disappointment was definitely the food. It felt like we were eating the same things every day: beef liver, chicken, chicken, fish once or twice… and then back to chicken and liver again. It was as if no other types of meat existed! There was almost no red meat, and most of the food was dry and lacked flavor. Our kids also struggled with the meals, as there wasn’t much variety or a special corner catering to their tastes. The buffet looked big but the content was poor. Desserts looked good visually but were quite tasteless. From a five-star hotel, we expected much more care and quality.
Room cleaning was okay – it was done daily – but there were occasional misses. Sometimes the minibar wasn’t restocked, towels were forgotten. The reception staff were generally helpful, but during busy hours responses were slow.
The spa area was nice, but prices were a bit high.
Now to the best part of our vacation: the tours!
Instead of staying inside the hotel all day, going out was the best decision we made. As we had done before, we booked two tours from Sputnikturkey.com, and both were excellent:
1. Super Combo Tour – rafting, zipline, buggy… All in one and full of adrenaline! Even though the weather was cold, it was still super fun.
2. Green Canyon Tour – A calm and peaceful boat trip in nature. The scenery was absolutely breathtaking.
Both tours were very well organized, and the price was much more reasonable compared to what the hotel’s in-house tour desk offered. We had a great time and the tours helped us forget the hotel’s shortcomings.
In summary: Crystal Family was just “so-so” for us. We really didn’t enjoy the food — the constant liver and chicken dishes became annoying. But thanks to the amazing tours we booked outside, our holiday turned out great in the end. We wouldn’t return to this hotel, but for tours, our go-to will always be SputnikTurKey.com!
MMikhail IumashevI stayed at Regnum Carya on my own and was very happy with my choice. It’s an excellent option for both a relaxing getaway and a comfortable solo vacation. The hotel grounds are large, beautifully maintained, and very scenic — perfect for walking, reading, or simply enjoying the atmosphere. The room was spacious, modern, and very comfortable, with excellent soundproofing. Housekeeping was high quality, and everything was always clean and well organized. The food was outstanding: a huge variety of dishes, all delicious and diverse, making it easy to choose meals to suit any mood. I was especially impressed by the level of service — the staff were polite, attentive, and not intrusive. Traveling alone felt comfortable and relaxing. The spa is excellent, the pools are great, and there are plenty of opportunities to stay active or simply relax on the beach. Regnum Carya is a perfect choice for solo travelers looking for a high-quality, peaceful, and truly luxurious holiday. I would happily return again.
GGuest UserFor this price, a room with direct pool access and a private sun terrace – this is a really good hotel.
**Location**: 2.5 km from the sea, but there's a shuttle every 30 minutes. I didn't go to the beach as it was still too cold for me to swim. My goal was just to sunbathe).
I really liked the idea of separate zones for families and adults. I saw them denying entry to guests with children in the adult section, which is great. It's quiet there, no music, just perfect.
Near the hotel, there are pharmacies, a Migros supermarket, and Land of Legends is a 15-minute walk away. A taxi is 10 euros one way, but walking is better.
**Room**: The room is simple but modern. However, the toilet smelled of cat urine, and the smell wasn't removed. I wasn't moved to another room. A bathrobe is by request; the first one they brought was ripped and too small. I asked for a replacement and got an acceptable one. No body lotion. Plenty of outlets, and the bedding and bed are fine. Overall, the cleaning is good.
**Food**: Good. Always a good selection. Once there was smoked red fish for breakfast and once crayfish for dinner. But it seems there are few beef dishes. The snacks are a bit strange and pointless.
**Drinks**: The cocktails in the lobby are awful; they're more or less okay at the adult-only bar.
**Service**: The staff are responsive to requests and complaints. The restaurant also has good service; you don't have to go to the bar yourself, the waiters are excellent.
**Downside**: On the -1 floor, in the adult zone, there's a disco from 11:30 PM. The music is so loud you can hear the song lyrics in your room. Those sensitive to noise definitely won't be able to sleep.
Extending the room for 7 hours due to a late flight cost 140 euros – which is not reasonable.
ИИгорь Селезнев We were at the end of November, the people in the hotel are a little very comfortable rest. Staff as bees, try. Choosing food is not very big, but it is for the best, it is very delicious. Recommended)
GGuest UserThis is a very cost-effective hotel, and is worth recommending to middle-class families. The swimming pool, slide, children's games, restaurant, and beach are all impeccable. My child thinks it is the best place she has ever played abroad, better than Bali, Indonesia. There are also shortcomings. Some people at the front desk are not proactive in service. For example, the front desk on duty in the afternoon of July 12 did not explain how to use the wifi, but this is just a few cases. The overall service of the hotel is satisfactory.
GGuest UserI like the hotel, it was my second time on holiday with my children. The service is up to par. The food is delicious. There are no slides in the pool for children, although they used to be there. But there is unlimited access to the amusement park. It's a pity that it was possible to book a room through the app only for three adults and I had to pay extra for the children on site. Overall, the holiday was a success, thanks to the staff!
GGuest UserI met perfectly, on the recession, the Russian-speaking Sergey told everything, explained. The room is small because there is another one-sleep room in addition to a two-bedroom bed. No TV or refrigerator worked. The tea was both coffee and tea and sugar filled. Cleaned well, it was visible on the balcony and the sleek. In the room, the insulated carpet and slippers and coats are not provided. The safe is 3 euro day, we didn't take. Towel 1 euro day for rent, too. Since the beginning of May the Swedish table was absent. But hungry never left. What gave, then eat. Not comfortable and much was just thrown out because we didn't eat it. Tea and coffee machine and a heavily diluted lemonade in free access from morning to 22:00. Also from 17 to 18 snack-cookies. The sea is close in five minutes, calm without waves, swim. The pool on the territory with a mountain is very small and cold. In general, for such money is not a bad turbine on the sea. The tourists were few. But this village is to go somewhere to have fun, next to the bus stop. They went to Belek and Legend Park, I liked it very much.