Andaz Tokyo Toranomon Hills- A Concept by Hyatt Reviews

First post-Covid trip to Tokyo. Andaz Toranomon is same as before which gave us like a warm welcome back to home. Staff is professional, attentive and nice. Location is even better with improved metro network and new stations.

The room is relatively large among high-end hotels in Tokyo. The Tokyo Tower and the scenery are unobstructed outside the window. The hotel service is very warm and thoughtful, the environment is beautiful, the breakfast is rich and varied, the facilities are very new, except for the price, everything else is quite satisfactory. Worth recommending.

Facilities: No complaints, very good Hygiene: Very clean, good Environment: Very good, the subway station is quite close, the breakfast is average, more than 300 per person, not many choices, no cherries, but a lot of cantaloupe Service: Not bad, but I sent an email before to ask them to help book some restaurants, but I didn't receive a reply when I checked in. I asked the front desk, and they said they had a reply, which was quite speechless

Nice scenery, good environment, comfortable stay, snacks, delicious food in the lobby all day long It's just that it's a long way to walk to the subway station downstairs, but it's indoors The entrance is hard to find

The experience was very good. Check-in was done sitting down, drinks were available 24 hours a day in the lobby, happy hour was from 5 to 8 pm every night, and the breakfast was very rich. I stayed for five nights and could order a different breakfast every day. The self-service fruit was also very delicious.

Everything is good. The restaurant view is worth going to. The basic room is OK, but the view is not so good. For the price, it is good. If you can redeem Hyatt points, it will be more cost-effective. There are also many restaurants nearby.

This is a hotel you absolutely cannot miss when you come to Tokyo, especially its tower view room. Although I have seen many photos taken by others on the website, when you open the door of the hotel and lie on the bed and see the Tokyo Tower in your central field of vision, there will be too many emotions in your heart. It is the Tokyo Tower in the TV series Tokyo Love Story and the Tokyo Tower in countless Japanese documentary promotional films. I only slept for 3 hours in the 24 hours in the hotel. The rest of the time I was watching the blue hour, dusk, night and early morning. It’s really worth staying here!

The view is really amazing, facing the tower view, the service is also very good, the front desk enthusiastically provided a wheelchair, which greatly facilitated our travel

Needless to say, it was the best accommodation. The Tokyo Tower view was good, the room condition was good, and the bar was great. The location was also good, making it good for consecutive nights.

The location of this hotel is really great! In Shinbashi, it's really great! It's very convenient for eating and shopping, and it's very quiet, not noisy or noisy! It's very suitable for parents and children. The design of the hotel is very modern and stylish. Although the room is not big, it is very clean. I booked the Tower 🗼 room, and you can see the Tokyo Tower in the room, which is still very beautiful. You can order breakfast and there are some buffets, which taste very good.

2 points for the customer service and hygiene. Not only did they not clean the room after they went out, but they didn't change the water or add toiletries after staying for two days. I'm speechless. The service and hygiene of a 6,000-yuan hotel in China would definitely not be like this.

Everything else is ok, room service is average ~ I don't know if it's because they are busy, I left in the morning and asked them to clean, and when I came back at 9pm it was still the same

One of the best hotels I've ever stayed in. Needless to say, the service is at a level not found elsewhere. I can appreciate the seriousness and initiative of every employee. Although the breakfast is not as rich as the resort hotel, it is still very good and consists of buffet and ordering. You can see a beautiful city view from the breakfast room.

The service is very good and you can see Tokyo Tower