Hotels in East York, Toronto

The front desk staff were incredibly friendly and welcoming, which immediately made us feel at ease. During the Christmas period, the hotel even offered complimentary hot chocolate and churros, which was such a lovely festive touch and really added to the atmosphere. The facilities were excellent. There is a 24-hour gym, which is very convenient, and the swimming pool stays open until 10pm or 11pm depending on the day. Towels are also provided at the pool, so you do not need to bring your own, which is always appreciated. Overall, the staff were warm and attentive, and the hotel had a genuinely welcoming and festive atmosphere. We thoroughly enjoyed our stay.

I’d like to start with the positives of the hotel. First of all, the location was excellent. As tourists, it was very convenient for us to get to all the main attractions around the city. I would also like to give special recognition to the service. We were truly impressed by how attentive and welcoming the staff were throughout our stay. In particular, the reception team and the café staff serving breakfast provided outstanding hospitality. Bar 45 also exceeded our expectations with exceptional service. Overall, the customer service was truly top-notch. What unfortunately disappointed us was the condition of the hotel itself. It feels as though the property has not been significantly updated since the 1970s. The old doors, outdated furniture, worn carpets, and poor lighting in the lobby create a sense of discomfort rather than luxury. This is definitely something that needs attention, as the current condition and renovation standards do not match the level and reputation of the hotel.

Centrally located, with City Hall Square just a short distance away. You can easily walk to the CN Tower and the University of Toronto. There are also plenty of dining options nearby. The room was clean and tidy, and well-equipped with amenities, including a coffee machine.

The hotel is in the city center and the location is great. The front desk service was also excellent. The room was quite spacious. I stayed Friday night and checked out Saturday. Early Saturday morning, the fire alarm went off repeatedly. It scared me, and I wasn't sure what was happening, so I quickly grabbed my passport and wallet and went downstairs. Later, I found out it was just a drill. So early in the morning... I was really quite speechless.

The location is terrific and very convenient. The iconic landmarks are all within about half an hour's walk. Simple breakfast is provided daily. There are separate sections for working or socialising which are good. Only setback is that it can be quite disruptive if you are a light sleeper. Noises are inevitable given all pods are in the same space.

The room was spacious with a great view and a convenient location, within walking distance to the Eaton Centre and Union Station, surrounded by major corporations like KPMG. The deposit was refunded quickly; the pre-authorization was released instantly upon check-out, unlike other hotels in North America where it can take up to two weeks.

The St. Regis brand is known for luxury and butler service. The Toronto location is a bit older, so the room facilities are relatively outdated. Fortunately, the excellent service makes up for the aging infrastructure. Additionally, the top-floor restaurant is great, with both the views and the food being impressive.

The location is super convenient, right in the city center. It's about a ten-minute walk to the lake, the train station, or the biggest shopping mall. The room is a decent size, a suite with a separate bedroom and living area, but it's a bit dated. Also, the bathroom doesn't have an exhaust fan.