Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 31, 2024
xahhai
The service is really bad, not the service staff but the system. Check-in is at 3pm and late check-out is not possible. I have checked into this hotel twice and the situation is the same. Don't expect too much. There is no bottled water in the room. There are two water tanks on each floor for water. And there is often no water.
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Price per night from:AU$321
Posted on May 31, 2026|Mobility Accessible Queen with Shower
Visitor1The room is spacious. Location is good, within walking distance to Eaton Centre, only 8 mins walk. You can also walk to the attractions at downtown like CN tower, City Hall, Rogers Centre….There are a lot of restaurants around, Japanese, Korean, western …. You can even find bubble tea shop within 3 mins walk.
The hotel service is good, the waiters remember the drink I preferred on my second & the following days of breakfast already. They are caring.
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Price per night from:AU$258
Posted on Jun 29, 2026
Guest UserI had an excellent stay at this hotel. The staff were incredibly welcoming and always ready to help. My room was spotless, comfortable, and had everything I needed. The location was convenient, and the facilities were well maintained. The service exceeded my expectations, and I would definitely stay here again. I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay
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Price per night from:AU$341
Posted on Mar 3, 2026
Suheenee Jacob
Nice place for business travel. Located in the downtown. 3mins walk to CN Tower. Perfect breakfast.
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Price per night from:AU$280
Posted on Aug 6, 2026|Room, 2 Double Beds (Groovy Two Doubles)
Neo FamilyGreat, clean, and trendy hotel with an unbeatable location. It’s right near Union Station for easy airport access, just a short walk to the Metro Toronto Convention Centre, and close to the famous CN Tower.
While the room was on the smaller side, it was stylish, comfortable, and very thoughtfully designed to maximize storage space. The front desk staff were friendly and efficient. On top of that, the $150 deposit was released back to my card very quickly after checkout.
Prices in Toronto are definitely on the higher side, but given the fantastic location and quality of the stay, I’d gladly come back with my family.
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Price per night from:AU$238
Posted on Jan 30, 2026|Deluxe Two Queen Room
Guest UserThe location is excellent, it's a boutique hotel with a retro vibe, renovated from a 100-year-old building. The lobby is small but very charming and beautiful. For a city center hotel, the room is quite spacious. Our twin-bedded king room was right above Yonge Street, but surprisingly, this section doesn't have much bus traffic, so it was pretty quiet at night. The breakfast was fantastic, I highly recommend booking with breakfast included. It's not a buffet; you order à la carte from a menu, and each dish is made fresh. Absolutely delicious! The coffee and hot chocolate are also freshly prepared. Honestly, I haven't had such a refined breakfast in North America in a long time. Just for the breakfast and the location, it's totally worth it.
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Price per night from:AU$230
Posted on May 8, 2026
YueyefengyunThe facilities are new and clean, making for a very comfortable stay. It's also excellent value for money. The location is great, right near the US Consulate, a subway station, and plenty of dining options. I'll definitely choose this place again next time I'm in Toronto.
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Price per night from:AU$72
Posted on Feb 1, 2026|Classic Room
Guest UserWe had a fabulous stay at this hotel. It had everything we needed and It was great to use the swimming pool at our convenience. We had the perfect view of the CN Tower from our window. The staff were all super friendly and the location was great. Our room was kept immaculately clean each day. I would not hesitate in booking to stay here again when we visit Toronto.
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Price per night from:AU$312
Posted on Aug 18, 2026|Junior Suite Work Friendly
CarminutzAbbiamo avuto un brutto impatto all’ arrivo,perché non avevamo ricevuto istruzioni per l’ ingresso e siamo rimasti ore fuori all’ edificio nell’ attesa di ricevere direttive, solo dopo aver contattato l’ assistenza trip sono riuscito a mettermi in contatto con la persona interessata che successivamente mi ha fornito il luogo e modo di ritirare le chiavi. L’ appartamento ci è piaciuto molto, la posizione è ottima e i servizi che forniva erano il massimo, siamo rimasti piu di un giorno senza acqua calda ma sembrava essere un problema dell’ edificio, certo l’ ho abbiamo scoperto solo sotto la doccia, potevamo essere avvisati in anticipo, diciamo che la pecca principale è la mancanza di comunicazione preventiva, comunque in generale siamo comunque rimasti soddisfatti e la sceglieremo comunque nuovamente se ci sarà occasione.
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Price per night from:AU$191
Posted on Dec 12, 2025
Anonymous User
The location is good, but the check-in process is complicated, and I am ready to check in on time, but I can check in a little late because the cleaning is not completed. After the check-in, there is a clear staff to take the door and say that I missed something two days ago and wanted to come back. The overall stay feels poor. Cooking found that dishes, chopsticks, and kitchen utensils were a bit stained, basically no seasonings were provided, and you had to think twice if you wanted to cook by yourself. The quilt on the bed is strong and hairy, it looks dirty, and you have to change the sheets yourself. In addition to the location, the customer service attitude is also good, but there are not many advantages. Overall, I think the same price can definitely book a better quality hotel/residence.
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Price per night from:AU$133