Hotels in Downtown Toronto, Toronto

The service is really bad, not the service staff but the system. Check-in is at 3pm and late check-out is not possible. I have checked into this hotel twice and the situation is the same. Don't expect too much. There is no bottled water in the room. There are two water tanks on each floor for water. And there is often no water.

Amazing cleanliness and accommodations when asked. Great location, views, and very close to everything. Only note is it would be great to have adult swim time secluded from the kids hours, given the pool size. As well, updated coffee machines in room. Overall great stay!

My stay at this hotel was the best experience I've had in Toronto. It's right in the absolute city center, making it super convenient for landmarks and shopping. A Chinese guy at the front desk was especially welcoming; even though I arrived very late, he proactively arranged a high-floor, quiet room for me and gave me plenty of water, which made me feel really warm and cared for. It's a shame I was only there for the weekend and spent most of my time out exploring, so I didn't get to enjoy the hotel as much as I would have liked. I'll definitely be back next time!

Nice place for business travel. Located in the downtown. 3mins walk to CN Tower. Perfect breakfast.

The location is great, among shops and restaurants. The lobby is quite small, with only a couple of couches to sit. There is a restaurant and bar in the restaurant as well, with tables and chairs but the division is not as clear between what is lounge area for hotel guests and restaurant seatings. We were waiting for our room to be serviced and my husband sat at a table to do some work on the labtop and only about 20% of the restaurant had customers with the remaining tables empty. He was approached by a couple of waitstaff and he explained that he's there to do some work and didn't want to order any food. At which point, a manager approached him and asked him to move to the sofa area and not occupy a table and he did and then the manager approached him again, asking what room are we staying in as well as other details. There's not much work/lounge space in the area at all. I feel that they could have let him sit at a table, considering many of the tables were not occupied. I've seen people sit there on a previous day with their laptops and not order anything. So it was kind of unpleasant that that happened. Also, our room had absolutely no natural light, which made it very depressing. I don't know if I would recommend this hotel for a stay in Toronto.

The location is excellent, it's a boutique hotel with a retro vibe, renovated from a 100-year-old building. The lobby is small but very charming and beautiful. For a city center hotel, the room is quite spacious. Our twin-bedded king room was right above Yonge Street, but surprisingly, this section doesn't have much bus traffic, so it was pretty quiet at night. The breakfast was fantastic, I highly recommend booking with breakfast included. It's not a buffet; you order à la carte from a menu, and each dish is made fresh. Absolutely delicious! The coffee and hot chocolate are also freshly prepared. Honestly, I haven't had such a refined breakfast in North America in a long time. Just for the breakfast and the location, it's totally worth it.

I stayed at this hotel for one night, and honestly, it turned out to be one of the best short stays I’ve had in a long time. From start to finish, everything exceeded my expectations. The host was absolutely amazing — extremely helpful, responsive, and professional throughout the entire stay. They answered all of my questions quickly, even after I had already checked in, which made the whole experience feel very smooth and stress-free. It’s rare to find that level of attentiveness and genuine care. The view was simply stunning. I loved the beautiful water view — waking up and seeing the water right outside was such a peaceful and memorable experience. It truly elevated the entire stay. The unit itself was spotless and exceptionally clean. You can tell that a lot of care goes into maintaining the space. Everything felt fresh, organized, and very well taken care of. The kitchen was fully equipped with everything we needed, which made it so convenient to prepare our own dinner. Having a proper kitchen setup really makes a difference, especially for a comfortable and relaxed night in. The location is another huge plus. The area is fantastic — so many restaurants and bars within walking distance, and even grocery stores nearby. Being able to walk everywhere made the stay even more enjoyable and convenient. Overall, this place is a solid 10/10. I would absolutely stay here again without hesitation and highly recommend it to anyone looking for a clean, comfortable, well-located place to stay downtown. Truly a five-star experience!

Abbiamo avuto un brutto impatto all’ arrivo,perché non avevamo ricevuto istruzioni per l’ ingresso e siamo rimasti ore fuori all’ edificio nell’ attesa di ricevere direttive, solo dopo aver contattato l’ assistenza trip sono riuscito a mettermi in contatto con la persona interessata che successivamente mi ha fornito il luogo e modo di ritirare le chiavi. L’ appartamento ci è piaciuto molto, la posizione è ottima e i servizi che forniva erano il massimo, siamo rimasti piu di un giorno senza acqua calda ma sembrava essere un problema dell’ edificio, certo l’ ho abbiamo scoperto solo sotto la doccia, potevamo essere avvisati in anticipo, diciamo che la pecca principale è la mancanza di comunicazione preventiva, comunque in generale siamo comunque rimasti soddisfatti e la sceglieremo comunque nuovamente se ci sarà occasione.

The unattended apartment will not live next time. After the check-in, the door lock cannot be solved. The door cannot be locked. It is equivalent to saying that in the case of the door cannot be locked, we have to go out to the house during the day. Actually, we came to the door. After staying for three days, the next day we arranged to repair the lock and destroy the mood!

The location is good, but the check-in process is complicated, and I am ready to check in on time, but I can check in a little late because the cleaning is not completed. After the check-in, there is a clear staff to take the door and say that I missed something two days ago and wanted to come back. The overall stay feels poor. Cooking found that dishes, chopsticks, and kitchen utensils were a bit stained, basically no seasonings were provided, and you had to think twice if you wanted to cook by yourself. The quilt on the bed is strong and hairy, it looks dirty, and you have to change the sheets yourself. In addition to the location, the customer service attitude is also good, but there are not many advantages. Overall, I think the same price can definitely book a better quality hotel/residence.