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9.3/10
Great
Best hotel I have stayed!!! Thank you very much for every detail specially for the baby. There was a cot, baby bath, all bathroom amenities for the baby and ever to milk heated! We truly appreciate this! Better hotel than 5star hotels in Barcelona, London and Madrid!!! The concierge team were so helpful too :)
Hotel very new with complete kitchen facilities. Very spacious. Near Guggenheim museum. Free gummies and water at the hotel lobby. Will definetly book our stay here again for r next Bilbao visit.
What a great hotel! Across the board we were blown away by how perfect this hotel made our stay. The staff - ALWAYS helpful and fun and professional. The room - Beautiful, large double bed for us was more than adequate and a large room. Bathroom - Great size and LARGE tub and shower with TONS of water pressure. Location - Bilbao is one of the most walkable cities, but the hotel is right at the edge of the river so 10 min to Guggenheim and 5 min to the old town. Breakfast - We had breakfast a couple times and the beans and eggs were my staple. The eggs were off the first visit, but the second visit they were much better. Bacon and pastries were tasty and the cream cheese with herbs was a treat. We will be back for sure. You won't be disappointed by staying here.
Choose the hotel for its proximity to the Intermodal bus interchange. We walked to all the main tourist attractions from the hotel. Bilbao is a very walkable city. What sets this hotel apart is the friendliness of the staff. The front counter team is genuinely friendly and helpful. Special thanks to Noemi who went out of her way to help us and gave advice on airline lost luggage. The room is spacious for our needs. The king bed is super comfortable, with just the right firmness. Linen is plush and pillows are fluffy. It has a simple yet functional tea-making facility in the room. The room came with USB charger by bedside, which is essential for today's travellers. We love the bathroom. Well-lit, full-size shower with strong water pressure. You will find the basic amenities (Toothbrush etc) in the bathroom. The cleaner did a good job with the room. The hall and public areas are all spotless. Judging based on the interior, the hotel might have been refurbished not that long ago.
I have a great stay! The location is fantastic — just a few steps from the Guggenheim Museum, which made exploring the city super convenient. The room was very cozy, clean, and comfortable — exactly what we were hoping for. However, there's one detail that could be clearer: the hotel advertises ”private parking,” but in reality, it's a public city parking lot located about 450 meters away. It costs €20 per day, and there is no parking directly at the hotel. Not a dealbreaker, but definitely something to know in advance.
Get your towel for 3.5eur) It's very clean and nice especially if you are not at the full packed room. Even at Final LE it looked empty, haha. But all the rooms were purchased. It takes time to get the city and back, hostel locates up on the hill. Big canteen with breakfast included: you may have your bun, pack if jam and butter, cocoa or coffee cup, orange juice and corn with milk.