I was not placing too high a hope after reading the reviews online. But when I stayed there for 3 nights, I realized my fears was unfounded. Celcom reception was good even in the room. I can even have my zoom meeting and remote access my office comp with almost no lag. Wifi at the lobby is good as well for teams . All the staff are friendly and accommodative. Even the enquiry staff replies email fast after my barrage of questions as it is my first time to Malaysia after the pandemic. The rooms are very clean. Never stepped on a cleaner floor before even in 5 star hotel. The resort gives a very nature vibe good for a break from modern life. A lot of natural elements. The pool is great to spend the day. Food nothing to scream about given it is a 3 star hotel. But is good for a decent meal. Overall is a place I can go back and spend some time unwinding and bond with family.
The place is quite run-down for the price they charged. The room was spacious but not really well maintained. There's only one viewable tv channel. The bathroom condition was sad. The wifi was almost non-existence. You can only receive wifi signal at the lobby!
Excellent location. Just a short distance exiting the Karak Highway at the East Bentong exit. The resort is 10 minutes away from town. It's so convenient to shop or go out for meals. Cosy Balinese style rooms, wood panels, walls and doors. The rooms are fully air-conditioned. There's ample parking lots inside. Receptionist is available 24 hours. Sadly missing, no swimming pool, and the restaurant is closed since the Covid pandemic. But since it's just 10 minutes away from town where there's plenty of good restaurants, it's no issue at all. Bottled water and coffee is free and there's a kettle, so there's always the option of cooking instant noodles or other fast cooked meals using boiled water, if you do not wish to go out in the middle of the night. Free WiFi is available but the signal is not strong if your room is further away from the reception area. If you have a Malaysian SIM card, reception is 4G anytime.
12 reviews
3.8/5
Price from
CAD 67
per night
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Great care is taken to ensure guests experience comfort through top-notch services and amenities. The apartment offers complimentary parking for guests who arrive with their own mode of transport.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at apartment, select rooms are equipped with linen service to improve your stay.Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. Maintain your cleanliness and comfort using toiletries and towels available in select guest restrooms.
In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure your satisfaction, certain rooms in the apartment come fitted with air conditioning for a more pleasant stay. Rest assured, quenching your thirst is not a concern with a refrigerator available in select accommodations. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as towels, ensuring a comfortable stay.
Very abandoned property, don’t accept credit card, we have to do via transfer, ATM are not available inside property, most of the facilities are not available as they open after pandemic, we paid RM 250 for the room and their is no fridge available in the room. TV was available but decoder was not there so we have to request for one. Tissue boxes was not provided even we ask they said they don’t provide tissue boxes. We had dinner there quality and quantity was okay but extra pricey for the quality and ambiance. They serve buffet breakfast for the in-house guest. But the spread was local. nasi lemak and some sausages, with bread only. Surau facility was there also… Over all it was okay experience other then price.
Booking under bed type does not match. Disappointed with the hotel. Swimming pool area too dark during at night. Can’t swim at all. Danger.
Outside landscape is good.
Excellent
6 reviews
4.5/5
Price from
CAD 235
per night
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Latest Reviews for Bentong hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.6/5
Outstanding
AAnonymous UserIndonesia travellers, family trips,
Junior suite room.
4 days 3 Night, Date 26/12/12/2024 - 29/12/2024.
This hotel rewards from Forbes as one of best properties in the world since 6 years, im say agree with Forbes' awards.
Amazing hotel property, very detailed,
almost all properties in my room are amazing,
there is a Christmas tree inside my room,
free wine, high quality bed sets, modern furniture ,
wine glasses, cutlery are all high quality,
also bathroom properties from the white company.
The hotel staff is very helpful, when my son was sick, the hotel staff helped find a doctor, accompanied us to the doctor, appreciated for this.
The location is perfect inside the mall,
next door to mall and theme park.
room cleanliness: perfect.
Breakfast : not buffet breakfast.
food is not varied, little protein.
Absolutely I will back stay there again if I come again 🫶🏻
MMysarahazVery recommended for family with kids because the hotel so many kids activities so that they are can enjoy the hotel to max.
Hotel also offer a shuttle bus to GPO within 1 hour time frame until 11pm. If you drive car here you can validate touch n go card so that you only pay minimal parking rate during your visit. Definitely will repeat again because I love the cozy environment.
AAnonymous UserI recently stayed at Scapes Hotel in Malaysia and had a generally positive experience, but there were a few aspects that impacted my stay.
The hotel itself is excellent—modern, clean, and well-maintained with comfortable rooms and good amenities. The staff were friendly and attentive, making the check-in and overall service smooth and pleasant. I appreciated the peaceful atmosphere of the hotel, which made for a relaxing stay.
However, the location was a bit of a challenge. The road leading to the hotel was in poor condition, making it difficult to access, especially after dark. Additionally, there were no streetlights along the way, which made driving to and from the hotel quite tricky, particularly at night.
Another downside was the lack of nearby dining options within walking distance. The only food available was from the hotel’s own restaurant, which was fine but limited in variety. If you're looking to explore local eateries, you'd need to rely on delivery or a longer commute by car. Getting a Grab ride was also not as easy as expected—there was often difficulty in finding a ride, especially during peak hours.
In conclusion, while Scapes Hotel offers great service and comfortable accommodations, the location and accessibility could be improved. If you're planning to stay here, it's best to be prepared to dine in at the hotel and use a car service for getting around.
Mmd fazGood place for family , nice breakfast alot of variety. Good location price was reasonable. Alot of restaurants and minimart nearby the hotel. NICE VIEW
CCKLocation is excellent as it's very convenient to get food , just need to cross over the bridge. Room is normal and quite old. The sofa was already broken as shown in the photo(they just use a cover to cover it up)Toilet was also not draining well. The lift waiting time between 10-12pm is horrible as you will need to wait at least 20-30mins due to check out time period.
HHOCK CHIANGThe how is cosy and windy, same as shown in the photo. Everything is within expectations. Only downside is the parking, kind of confusing.
Overall would rate 9/10
AAnonymous UserThe room is okay
But the lift is too packed during check out..we have to wait for almost 20mins before we can check out
For those with babies & strollers they need to wait longer time
AAnonymous UserLoved the wonderful weather huge apartment very comfortable with two tv in the hall and room..there's all the amenities needed like a fridge microwave oven and so forth but only thing is that there's no telephone and order in food..and there's no coffee packets and tissues near the sink area.. everything else is wonderful toilets are well equipped..we enjoyed our stay
GGuest User1st time staying in Ion d'Lement, nice unit with 3 rooms and lovely price on Thursday night. Spacious apartment, TV with limited channels, wifi, clear procedure to check-in and out. Mineral water provided, comfy bed, warm indoor swimming pool, pool towels provided, food & restaurant available at the same floor. Colder weather than Gohtong Jaya. Will return.. and check out the evening and morning from the unit!
DDavidweeismeThis hotel is ok for 1 night stay and for the convenient purpose of going to the casino.
The check in process is super terrible and no clear instruction to people who booked through 3rd party like Trip.com etc that they have to do some registration first before you can even check in, wasted our time queuing at the self check in kiosk, I don't know why such simple notice cannot be place all over the lobby area.
We stayed in non-smoking level but still can smell people smoking at nigh, but at least the room cleanness is ok. .
Oh ya there have people right at the lobby keep asking if you want to buy the room stay, hotel side mentioned illegal but no action taken.
For the amount spent for such hotel room, I don't think is worth the value at all. If you are super gambler then this is good hotel because your routine is just Eat Sleep Gamble Repeat
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