Ibis Hotels in Lanzhou

I stayed at this hotel several times last year. It's close to West Station, and while the facilities are average, the service used to be great. This time, however, the biggest impression was that the service has really gone downhill; it felt like a small guesthouse rather than a standardized chain hotel. I arrived in the morning, and the front desk staff didn't even ask what room type I'd booked, just flat-out said there were no rooms available and I couldn't check in until 12 PM. This isn't the service I'd expect from a HUAZHU hotel.

The room was very comfortable. It's conveniently located near Lanzhou West Railway Station, just a 10-minute taxi ride or 5 bus stops away, making it a great travel option. The handsome receptionist upgraded my room for free. The bed was very comfortable, large, and there were two types of pillows to choose from. The room had a luggage rack, and the color scheme was nice, stylish, and simple. Highly recommended!

IBIS is an international budget hotel chain brand under the French AccorHotels group, with standardized service and geographical advantages as its core competitiveness. The brand operates over 800 hotels in 40 countries worldwide, and in China, it expands its market through cooperation with Huazhu Hotels Group. Hotels are equipped with standardized facilities such as King Koil mattresses and 24-hour coffee and beverage service, while branches in northern regions have heating systems to meet the needs of different climates.

The hotel rooms are spacious, well-planned, clean and tidy, the breakfast is rich, and the parking lot in the courtyard is super large. This is my second time staying at this Ibis hotel in Lanzhou. The hotel service is very enthusiastic, and they also prepare intimate hot drinks for travelers in the evening.

The room was clean and tidy, the bedding was soft and comfortable, the sound insulation was superb, the front desk service was warm and thoughtful, the check-in was fast and efficient, and the details were intimate and in place. Convenient location, convenient travel, the overall experience is full, the price is super high, I will choose this next time!

Like all Ibis hotels, this one has a very good cleanliness standard. You eat what you pay for, it's small, just a bed and bathroom more or less but it's clean and if you just need it for sleeping and shower it's absolutely perfect. Location is good if you try to explore all of lanzhou as it is sort of in the middle.

Very clean. It would be even better if the pillow height could be improved, as I can't sleep on high pillows.