Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 24, 2026|Guestroom - River-View (2 Beds)
KeedexiaoshitouThe first thing I saw when I arrived in Lanzhou was this hotel, located on the 43rd floor. The front desk was excellent, check-in was smooth, and the service attitude was superb. The room was clean and luxurious. The service was truly wonderful, starting from the warm welcome by the concierge on the first floor. In the afternoon, when I went to Dunhuang, they were also very helpful with my luggage on the first floor. Thumbs up!
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Price per night from:€55
Posted on Aug 19, 2026|Standard 2 Double bed Room
Guest UserThe environment is great, and it's really good value for money. The breakfast was also nice. Most importantly, the staff were very enthusiastic and provided excellent service. They even upgraded our room for free, which was a pleasant surprise! There are also many good restaurants nearby, just a short taxi ride away (minimum fare), so it's very convenient and economical.
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Price per night from:€38
Posted on Apr 25, 2026
Khanh Dong Chhang
★★★★★
I had a fantastic stay at the HanTing Hotel (Lanzhou Zhongshan Bridge Zhangye Road Pedestrian Street). Everything about this hotel exceeded my expectations, from the amenities to the incredible hospitality.
Outstanding Service
The highlight of my stay was the exceptional help from the front desk, specifically Mr. 芦彦林. Since I don't speak much Chinese, I was worried about the logistics of my trip to the Bingling Temple Grottoes. Mr. 芦彦林 went above and beyond by making several phone calls to my driver to ensure every detail was coordinated. He was incredibly thorough, asking the driver many detailed questions to make sure my trip would be smooth and safe. His kindness and dedication truly made my visit stress-free.
Great Amenities and Breakfast
The buffet breakfast was excellent. There was a wide variety of high-quality options to choose from, providing a perfect start to a long day of sightseeing. The rooms were clean, comfortable, and well-maintained.
Prime Location
You couldn't ask for a better location in Lanzhou. The hotel is situated right by the Zhangye Road Pedestrian Street and within walking distance of many major attractions, including Zhongshan Bridge.
Accessibility: It is very close to the subway and numerous bus lines, making it incredibly easy to navigate the city.
Convenience: Plenty of shopping and local dining options are right at your doorstep.
I highly recommend this hotel to anyone visiting Lanzhou, especially international travelers. The service provided by Mr. 芦彦林 and the rest of the staff is world-class!
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Price per night from:€27
Posted on Sep 26, 2026|Delicate City-View Double Bed Room
bazzxMy recent stay at this hotel truly showed me what exceptionally thoughtful service looks like. I had an early high-speed train to catch, and on that morning, it was drizzling, a bit chilly, and the roads were slick. Worried about missing my train, I packed in a hurry, feeling flustered and anxious.
On my way to the high-speed train station after checking out, as I was organizing my belongings, I suddenly realized I had left my most important ID card in the hotel room. I panicked instantly, feeling both anxious and regretful. An ID card is essential for travel; without it, I couldn't board the train, and my entire itinerary would be ruined. With the train departure time fast approaching, I had no time to go back to the hotel myself. I was at a complete loss and incredibly stressed.
In my慌乱, I immediately called the hotel's front desk. The person who answered was Xiaowang, a front desk staff member. Over the phone, my words were rushed and incoherent, conveying my panic about leaving my ID and the urgency of catching my train. Xiaowang listened patiently and gently throughout, showing no hint of impatience. He calmly reassured me, telling me not to panic and to relax, promising to immediately help me search for it. After hanging up, Xiaowang went to my room right away to search, carefully checking every corner. Because I had packed in a rush, the ID card was in a rather concealed spot, making it difficult to find. However, Xiaowang didn't cut corners; he meticulously searched and checked everywhere, and finally, he successfully found my ID card.
After finding the ID, knowing my train was leaving soon and I wouldn't have time to go back and forth, Xiaowang thoughtfully and proactively suggested that he could arrange a delivery service to send the ID urgently to the high-speed train station, ensuring I wouldn't miss my trip. This kind of service isn't a mandatory offering from the hotel; it was entirely Xiaowang's sense of responsibility and empathy that drove him to help a guest in need. On a rainy morning, with a considerable number of guests checking in and out, he still took time out of his duties to carefully verify my identity, confirm the station's location, quickly contact a reliable delivery person, and thoroughly explain the delivery requirements. He handled the entire process efficiently. Throughout, Xiaowang kept me updated on the search progress and the delivery status, allowing me to stay informed while en route, slowly easing my anxiety. The poor road conditions due to the rain added complications to the delivery, but he was dedicated and responsible every step of the way, without a single complaint, remaining gentle and patient. His extreme sense of responsibility made me feel incredibly secure.
Ultimately, thanks to Xiaowang's excellent arrangements, my ID card arrived at the high-speed train station ahead of time, allowing me to check in and board without any delays. He truly solved my immediate crisis. For travelers, unexpected incidents are the most dreaded. Xiaowang, with his sincerity, attentiveness, and exceptional service, resolved my mistake and embarrassment. He made me, a solo traveler in an unfamiliar city on a chilly, rainy day, feel a profound sense of kindness and warmth.
His attitude reflects true dedication, and his detailed service shows great commitment. Xiaowang not only possesses excellent professional skills and efficiency but also a rare kindness and genuine desire to help guests, proactively offering thoughtful solutions. He perfectly embodies the warmth of this hotel's service, which goes beyond standard procedures to offer service that is personal and heartfelt. I am incredibly grateful for Xiaowang's tremendous help. This unexpected hiccup actually made me love this hotel even more! I sincerely recommend everyone to choose this hotel; the professional and warm staff and thoughtful service are absolutely trustworthy! The next time I visit this city, I will undoubtedly choose this hotel again, and I wish the kind and responsible Xiaowang all the best in his work.
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Price per night from:€40
Posted on Sep 23, 2026|Elegant Queen Room
Anonymous UserThe room was clean and tidy, with complete facilities and comfortable bedding, making for a great stay. The front desk service was warm and attentive, and the location is convenient, making it easy to find places to eat and get around. It offers great value for money, and I would choose this hotel again next time.
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Price per night from:€24
Posted on Oct 5, 2026|Hilton Executive Room (Double Bed)
Linkexin_0515An absolutely amazing stay, highly recommended!
1. This stay truly exceeded my expectations; it was comfortable and hassle-free from start to finish. I have to give this hotel a huge thumbs-up! From booking to check-in, our butler Bonnie handled the entire process, making it smooth and efficient. Her attitude was warm and friendly. The day before arrival, she inquired about our estimated check-in time and needs. She even helped us arrange our three rooms on the same floor, which was super convenient for communicating with friends and family. She also proactively introduced us to local attractions, breakfast times, and facility locations. Her service was meticulous and thoughtful, instantly making us feel very welcome.
2. The room environment was impeccable—clean, simple, and elegant, with warm and comfortable color schemes that created a fantastic ambiance.
3. The breakfast offered a rich variety of options, with both Chinese and Western dishes available. The ingredients were fresh, the food was delicious, and it could satisfy different taste preferences.
4. Transportation around the hotel is incredibly convenient. It's close to a business district, making dining and shopping very easy. The location is excellent, so getting around was stress-free.
Next time I visit Lanzhou, I will definitely stay at the Hilton again and genuinely recommend it to my friends. It's worth returning to again and again!
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Price per night from:€60
Posted on Sep 26, 2026|Business Queen Room
Guest UserFive-star rating for this hotel! ✨ First, I have to praise the front desk staff – they were so friendly and polite during check-in, handled everything quickly, and even gave us some thoughtful tips for our stay. The room was spotless, the bedding was comfortable, and the entire room was clean and quiet. The location is also excellent, making it easy to get around. Overall, my stay was fantastic and very comfortable. I'll definitely choose this place again next time I'm in town and highly recommend it to everyone!
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Price per night from:€24
Posted on Aug 8, 2026|Deluxe Room (Double Bed)
HairySoloistFor a short stay in 兰州, you have a great variety of hotels to choose from, with most good ones in the 350 range. At 517 before taxes, this one - on reflection was a little bit expensive for what was offered.
Knowing the gym in every single hotel was poor, I chose this one because of its proximity to leke, which is located on 兰州老街, which is a fantastic gym.
The hotel lobby is very spacious with a smattering of chairs and sofas, and the usual calming music. The breakfast buffet was limited, though at 88, it is good value. Plus I’m a picky eater and generally don’t enjoy food so you can discount that.
The room itself was spacious enough and had enormous windows, and with a bathtub right next to the window, every morning was definitely relaxing. However, the water temperature cannot be controlled, and for my personal taste, wasn’t hot enough.
Tea and coffee making facilities were average at best, and only glasses were offered, no porcelain cups. That is however, simply an observation.
Finally, I would say that the pillows were too small/soft. If you’re a side sleeper and have wide shoulders, you might need to stack them 3 high.
Positive:
Cleanliness
Daily housekeeping
TV has a big range of services
Bathtub in the window
Breakfast is good value
Negative:
Water temperature not hot enough
Inconceivably slow lifts
Pillows too soft
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Price per night from:€31
Posted on Jul 11, 2026
Guest User
I chose this hotel because it's the closest to Lanzhou West Station and offers a shuttle service. During check-in, I immediately booked the shuttle for the next day. The hotel called the following morning to say that due to the rain, the shuttle would leave 30 minutes earlier. So we went to the lobby to wait for the car. We were almost late for our train when the driver finally showed up in a 7-seater vehicle. There were 9 of us, so two people had to share a seat. Instead of dropping us off at the departure gate, we were taken to the underground parking lot. Everyone had to run to the ticket gate to catch the train. It was a bad experience.
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Price per night from:€37
Posted on Jul 16, 2026|Exquisite Double Bed Room (TV Projection + Smart Toilet + Sleemon Mattress)
Guest UserEnvironment: The hotel lobby and corridors are quiet and elegant, with good lighting, no smell, the public rest area is clean and comfortable, and the overall atmosphere is high-end and relaxing;
Hygienic: The rooms are cleaned meticulously, the floor, bathroom, bedding are clean, the corners are dust-free, the toiletries are neatly arranged, and the hygiene standards are very high;
Facilities: The supporting facilities are very complete, the zero-pressure mattress sleeps super comfortable, the hot water is stable, free afternoon tea, late night warm heart noodles, parking lot are all available, business travel, self-stay are suitable;
Service: All staff strictly standardize etiquette, take the initiative to say hello when entering the door, check in at the front desk is efficient, cleaning, restaurant staff are on call, there is a need to respond immediately, intimate and professional.
Next time I come to the local area, I will choose this Meihao!
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Price per night from:€29