Mercure Hotels in Lanzhou

The hotel wasn't really up to standard. I booked an 'honourable room' because it had an air purifier. However when I tried to cool down the room with the air con it didn't work. I called reception and they said the air con wasn't turned on and only 'natural ventilation' was available! And this was when the air pollution outside was at very high levels. Really not acceptable in a supposed 4-star hotel that advertises that it has air con - this is part of the reason I booked! The staff were as helpful as they coukd be under the circumstances - they bought in a fan which made the temperature bearable.

Mercure Hotel is like a warm haven in a busy city, making me feel at home. From the moment I stepped into the hotel lobby, I was attracted by its modern and elegant design. The room was clean and tidy, with all the facilities, and it was very quiet, allowing me to relax and enjoy a good night. The hotel service was very friendly and enthusiastic, always happy to help. The breakfast was rich and varied and tasted very delicious. Whether it is a business trip or a leisure trip, Mercure Hotel is an excellent choice. Highly recommended to everyone who is looking for a quality accommodation experience!

The room was large and comfortable. The minor unpleasantness after check-in was quickly resolved. Thank you for the hotel's active service ~ thumbs up ~ welcome fruit was also given, and the auntie was also very enthusiastic to help us when we were doing the laundry. In short, all aspects of the stay experience were very pleasant ~

The experience was fantastic! The room was clean and comfortable, with a warm and inviting decor, and all amenities were included, including high-quality toiletries. The bed was perfectly firm and soft, and I slept soundly. The hotel is in a prime location with convenient transportation, a wealth of restaurants nearby, and easy access to shopping and travel. The restaurant's breakfast was varied and delicious, catering to every guest's needs. The staff was incredibly helpful and attentive, responding to any requests promptly and resolving them. From check-in to check-out, the entire experience made me feel right at home. I'll definitely stay here again next time I'm in Lanzhou!

The rooms are clean and tidy, fully equipped, and the service is very welcoming. The location is also excellent, making it an ideal choice for travel.