Top rated hotels in Lisbon

Holiday Inn Lisbon-Continental, an IHG Hotel
4.3/5139 Reviews
Baixa
IHG can be very irritating. When you book, the web site doesn't tell you about the ongoing lobby refurb, which must be taking the most amount of time ever for the least work done. Just before you arrive, you then get the ”hey we're doing a refurb email”. Very disingenuous and IHG could do better. The nice thing about this hotel is the lovely staff. Friendly and painless early check in when we were expecting to have to leave the bags. 9th floor rooms that are acceptable, but tired and really nothing special. However the mattress was comfy, the shower fiesty, and there were plenty of electrical outlets and charging points. The squeaky wooden floors need to go, and the air con could do with modernisation. Diamond status got me free breakfast, and the beaming smiles of the breakfast staff lift you for the day, even if the quite reasonable breakfast is served in a soulless underground prison cell WITH NO LIFT to get down there, a 0/10 if you have a disability. The public areas are a 1970s disaster. Space is limited, but a huge amount is given over to a tired ”garden feature” which needs to go. Lobby seating is limited and needs a redesign - somone let a designer loose on it who had no real practical experience of comfort or usage. Hotel wifi is old. It constantly logs you out if you're not active and requires you to reconnect. The hotel is well situated even if some distance from the sights. Entrecampos station ia a five minute walk, as is Campo Pequeno with the metro. There's always taxis at the front of the hotel. In the local area there's a supermarket, pharmacy, and several restaurants within a few minutes. I'd recommend the Chinese Huang He which has a buffet every night, with a superb selection of value for money dishes.
Holiday Inn Lisbon, an IHG Hotel
4/5122 Reviews
Baixa
A two night stay in glorious Lisbon made all the better by staying at this hotel. From the very efficient warm and friendly check in it felt right We had 3 standard rooms and whilst they are not ultra modern they were very well kept and scrupulously clean. Plenty of space and all amenities including fully stocked minibar. A lovely small rooftop pool and bar and a great restaurant. Very varied breakfast buffet and the evening buffet was very good value with a wide choice of dishes. The staff all round were very friendly and totally customer focussed. Would definitely stay here again Well done to the management for having a fabulous team working so we’ll.

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