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9.3/10
Great
김김유리You can walk to most of Lisbon's major tourist attractions, and the cleanliness and condition of the accommodation are both excellent.
However, the rooftop bar breakfast was one of the main reasons for choosing this accommodation,
but the white staff was extremely rude and unfriendly.
They seemed to ignore me even though I didn't speak English well.
There were many other staff members, but they didn't act like that and were friendly.
Hotel near Baixa, Lisbon 7.2% of visitors choose this area
Price per night from:BRL 1,857
9.0/10
Great
SSalopian125The Masa Hotel and Spa is in an excellent location and easily reached by the metro station about 10 minutes walk away.
The room was exceptionally clean and the room had a mini bar, safe and was supplied with bath robes and disposable slippers. Also a litre bottle of water was a welcome addition.
In regards to the breakfast. The first morning was perfect and the selection was very good. However the second morning I went earlier and it is best described as a chaotic mess. There was a large party of travellers who all descended the dining room at the same time and there was simply too many in at the same time. Maybe somone should have staggered the amount allowed in at once and allowed people to get their breakfast choice in a relaxed fashion rather than it resembling feeding time at the zoo!
I stayed over the weekend the clocks went back and was reliably informed by reception staff that in Portugal the clocks went back on the Sunday night going into Monday which was proven to be completely inaccurate and could have caused problems for ongoing travel if they had been believed!
It must be mentioned that the major disadvantage of this hotel is that it lies directly under the flight path of Lisbon Airport and from early morning there are plane after plane coming very frequently into land. Even with the windows closed it's still very noticeable.
It's obviously not the hotels fault where it's situated, but if you want a peaceful stay then this hotel really isn't going to give you that.
The spa and swimming pool I can not comment on as never used. Neither did I use the dining room for an evening meal.
Despite the negative comments it is a lovely hotel simply spoiled by being under the flight path of the main airport.
GGuest UserThe bed was comfortable, the towels were large snd soft, the shower was amazing. The lighting in the bathroom and the room were bright! So nice to be able to see doing my makeup and getting dressed. It a small room but fine for 1 person. It was clean and I was very comfortable. Also I loved the location right near the water and was able to run on the biking jogging walking paths along the water. It felt safe clean and more ”local' as opposed to staying in the xity center with all the tourists and traffic. It was an easy 15 min uber ride into the city and I never had to wait long for an Uber. I would stay here again. The only negative waa rhe gym. You cannot fit more than 1 person innthe gym at a time. Also my room had a slight body odor smell. Not so overwhelming that I had to move rooms but it was just noticeable when I walked in but then It went away but still something I dod mention to the front desk and they were very apologetic and took care of it. The staff are very friendly ans helpful. Really great hotel. Price was right too!
Hotel near Parque das Nacoes, Lisbon 1.8% of visitors choose this area
Price per night from:BRL 593
8.9/10
Very Good
2202683****The room rate is cheap for a 4-star hotel. Although it's not close to the metro, taxis are cheap in Lisbon, so transportation isn't a problem.
Hotel near Baixa, Lisbon 7.2% of visitors choose this area
Price per night from:BRL 314
8.9/10
Very Good
GGuest UserThe front desk staff were incredibly friendly and went above and beyond by recommending great restaurants nearby. What was truly thoughtful was that they even called ahead to confirm the restaurants' opening hours before suggesting them to me – a very considerate gesture. Breakfast was also superb, and the staff even thoughtfully packed some food for me to take away. The room itself was large and very comfortable! All in all, it was a stay that far exceeded my expectations!
Hotel near Baixa, Lisbon 7.2% of visitors choose this area
Price per night from:BRL 338
8.8/10
Very Good
GGuest UserHygiene: Very clean, and the bedding was very comfortable. The only downside is that the room was a bit too small, making it impossible to open a large suitcase.
Facilities: The hotel seems to be a renovated old building; you can see traces of the refurbishment. There was a strong, pungent smell in the corridors, and painting was happening everywhere. The room itself didn't have a mini-fridge.
Environment: We were assigned to the farthest D building, quite a distance from the front desk, which was inconvenient. Also, the hotel rooms are very spread out, like navigating a maze. It was very difficult to find staff members anytime, anywhere, and there was no phone in the room.
Hotel near Baixa, Lisbon 7.2% of visitors choose this area
Price per night from:BRL 444
8.8/10
Very Good
JJet Setter 507I love a Moxy for a quick stay. This one was the quickest...less than 24 hours. After 3 flights (international), I was so happy my room was available early. The front desk staff members were so cordial. I was able to get into my room, shower, change, and even got directions to meet my tour. Later that evening, I finally got my welcome drink and some nachos, while I enjoyed the lobby scene. Moxy's are always fun! The rooms aren't huge, not way fancy--but always consistent. I know what to expect when I book a Moxy...clean, fun atmosphere, at a reasonable price. It was located directly across the street from Lisbon Oriente bus/train station, which I needed for the next morning. This Moxy did not disappoint and exceeded my expectations.
Hotel near Parque das Nacoes, Lisbon 1.8% of visitors choose this area
Price per night from:BRL 456
8.7/10
Very Good
AAnonymous UserThe hotel is not located in the city, but there is a subway station that takes ten minutes' walk to the old city. It is also very convenient because there is no taxi in the city to go to the airport. The breakfast in the hotel is very good, the variety is rich and the quality is good, and the service is particularly good. SANA is a local hotel chain in Portugal, and its quality and service are quite guaranteed. The hotel is located on the flight network where planes land and take off, but the soundproofing in the room is good, which is perfect if you want to watch and take pictures of planes.
GGuest UserThe hotel us just right in front of the Olaias Metro Station. It is very convenience to travel from the Airport and in town. It is very fast by the Metro.
The room is in good size for traveling and visiting. The breakfast is good and enough for us with good coffee. Things are well attended。 If we found the air conditioner was not working properly, the night receptionist will come to our room immediately to help us.
When we checked in the receptionist is not very presented, she said you have booked city view room, the room is like that. When.we went in the first room it was on the 6th.floor, there was no view at all. I then returned to request changing room, the a room on 11th floor was given. She said if you want to change for higher floor, you have to said to my manager, she is off today. So the next morning, I asked the manager, she was so helpful and immediately gave me a room on higher floor to get rid of the two sided walls. To what I believe us that if the young receptionist presented in a more friendly way, and offer her services to request her manager rather than asking the customer to approach her manager directly.
So far we are happy with our stay and hopefully the hotel could improve the customer services with the young lady receptionist.
GGuest UserVery nice hotel!! We spent our vacation there 4 nights. Clean and good amenities,good for photos. Nice service with everyday room cleaning.Staff are mostly friendly. We received a little presents because of my boyfriend’s birthday. A little improvement is the room view it is blocked by wire. Would be better if they have the airport shuttle service as mentioned. The spa was the best part of this hotel 😆 We have been there twice and its free of charge! This hotel is a great deal in my point.