Indigo Hotels in Ninglang

Aside from its location not being directly on Lugu Lake, this hotel is absolutely superb in terms of both its facilities and service! Gavin contacted us a day in advance to understand our needs and estimated arrival time. During our stay, he was also very helpful in resolving any issues or requests. Knowing I was traveling with my parents and that it was my father's birthday, he thoughtfully prepared toiletries for three and even added some simple decorations to the room beforehand – so considerate! We were upgraded to a garden view room and received a complimentary breakfast. Thank you, Gavin! It was the off-peak season and the weather wasn't great, so the hotel wasn't busy, but all the staff members from every department were incredibly kind! I was surprised that even though it wasn't an executive room, they still offered turn-down service and left two face masks. I didn't even get this kind of treatment in an executive room at the Hilton Dali. I must especially commend the intern, Jinhua, at the Chinese restaurant! We had both dinner and breakfast at the hotel. For dinner, Jinhua directly informed us about available coupons, which saved us a lot of money. She was constantly bustling about, checking if our dishes were ready. She also educated us on the differences and cultures of the Yi, Mosuo, Naxi, and Bai ethnic groups. She even told us about the hotel's rubbings experience. The next morning at breakfast, knowing we were traveling from Lugu Lake back to Lijiang, she kept checking if we had eaten enough. When she went to the kitchen to restock yogurt, she specifically detoured to our table and, seeing that we hadn't had any, offered us yogurt, encouraging us to drink it. Having traveled to many places and countries both domestically and internationally, Jinhua is the most enthusiastic and caring service staff member I have ever encountered. Even a lady from Hong Kong at the table next to us remarked on how excellent Jinhua's service was and, I heard, wrote a glowing review. Perhaps in life, it's hard to meet again, but I will forever remember encountering Jinhua, a warm and always smiling sister, during our Lugu Lake trip in 2026 at the Lugu Lake Indigo. Whether she continues to work in the mountains or ventures out, I wish her a wonderful future.