Name: Hotel Indigo SHANGHAI HARBOUR CITY by IHG
Address: Shanghai, China
Rating: 9.6

United Kingdom

London

United States

New York

China

Shanghai

Suzhou

Zhuhai

Xiamen

Except for the super top-tier hotels, most hotels in the UK aren't on the same level as an Indigo back home. The room wasn't huge, but thankfully it had everything we needed. The only downside was the lack of shops nearby and the nearest tube station being a bit of a trek.

Overall, a pretty good experience 👍 The hotel is very new with stylish decor, and the room was set up very cozy. Breakfast was delicious 😋 and the staff were all polite and enthusiastic ❤️ They even helped me book a taxi to the airport 🚕! The hotel is also super convenient, just a few minutes' walk to the bus station. I'll definitely stay here again next time I'm in London! 😎

Great location, really close to Chinatown. It can get a bit noisy during the day because of the plaza downstairs, but it's fine at night, so you can get a good night's sleep. They also allow service dogs without an extra charge, and check-in was super quick.

The room was very spacious, and it's not far from the train station, Hyde Park, and Kensington Gardens. There are plenty of restaurants downstairs, and a shopping mall and supermarket are also very close by, making shopping and dining incredibly convenient.

The reception gave us two basement rooms, which smelt like sewage. Asked for a change of rooms, but was told the hotel was fully booked. In the morning, someone tried to break into my room at 7am. Thankfully, I put on the security chain before I slept. Apart from one staff at the morning breakfast, service attitude was poor.

First of all, the hotel reception is really nice. Everyone is very warm and friendly. I feel full of love. The room is very large and clean, with a palace-style bed, I love it. Mineral water is available every day, and snacks are also free to eat, which is charged in other hotels... The location is even better, 3/5 minutes walk to Tower Bridge, double subway, and 8/9 minutes walk to Liverpool Street Station... Liverpool Street Station is convenient to major airports... In short, it is a very good experience, and a must-choose hotel next time you come to London

Newly renovated hotel and in an awesome location. Near airport and flushing Chinatown right out the door. Room was clean but seems like the people was in a hurry and left the recycling/trash bins on the table, coffee maker all detached and the cushion of the chair lifted off. The reception was awesome and checking in was super fast. The only complaint I would have is the air conditioner was pretty loud. Overall a nice experience.

This is a great hotel. While the facilities aren't top-notch, they absolutely meet the standards of a four-star establishment. If you're looking for an affordable star-rated hotel with well-maintained facilities, this is definitely your best bet. I only paid a little over 900 RMB per night when I booked.

Room was small, did not provide water bottles had to go down to the concierge to refill or buy from whole foods-7-11. Our Tv broke down half way but luckily the hotel managed to fix it within a few hours. 

To boil hot water had to go down to the concierge to do so. No amenities were provided. It is just a place to sleep.

For the price was not worth it. I accidentally booked 8 nights which the hotel refused to cancel without giving a reason why. Bear in mind after booking I immediately contacted the hotel to mention this typo but they refused to correct it. Luckily trip.com managed to come through to reimburse me a little for the losses.

Overall will not stay again. There are better hotels for the same prices. Only selling point was location was good.

This is the second time our family stayed in this hotel, probably the best choice in Lower East. The hotel manager Milta is really kind and helpful. The cleaning lady Nancy is also very kind and treated our family with extra care. The club and the roof top lounge is also a nice place to hang out and do some work in the morning, and have a drink and spend an evening with friends at night. I'd highly recommend this hotel to anyone visiting New York.

Facilities: OK
Health: OK
Environment: good, very close to the subway, very convenient to travel
Service: Good, people are nice and patient
Old-fashioned classic hotel. Very convenient nearby, small convenience stores, atm machines, breakfast shops are very close.

My friends and I stayed at the Indigo Hotel on the Bund for the first time on our trip to Shanghai, and we truly experienced the warmth of the Shanghainese people. The hotel facilities were perfect, the hygiene was impeccable, and the environment was beautiful and comfortable. The front desk and room service staff were enthusiastic and attentive. Next time I come to Shanghai, Indigo will be my top choice.

Staying at the Indigo Jing'an was like stepping into a vintage Shanghai movie dream! The hotel perfectly blends the city's unique charm with cinematic aesthetics. The green and gold lobby, adorned with film-themed art installations, creates an incredibly immersive atmosphere – every snap looks like it's straight out of a fashion magazine. Guest rooms start at a spacious 50 square meters, elegantly designed with Shikumen-inspired headboards and retro lamps that beautifully showcase local culture. The large circular bathtub and smart bathroom fixtures were delightful surprises.

The service was also impeccable. Both managers at the front desk, Lucky and Chris, were warm and attentive. Not only did they make check-in quick and efficient, but after learning I had an early train the next day, they thoughtfully helped me plan the fastest route. The concierge proactively assisted with my luggage, making the entire experience smooth and welcoming.

Located in the heart of Jing'an, the hotel is right next to a subway station, making getting around super convenient. My overall experience far exceeded expectations; I'll definitely be staying here again on my next trip to Shanghai! Highly recommended!

Our stay was incredibly pleasant and comfortable! I really appreciated that breakfast was served until 12:30 PM, which is a rare and thoughtful touch. The room was spotlessly clean and tidy. During our stay, we were assigned a dedicated butler, Dave, who truly made our experience exceptional. He proactively gave us a heads-up about rainy weather and even provided tips on off-peak dining times to avoid queues. He went above and beyond to fulfill all our requests. The hotel also offered a complimentary room upgrade, which was great, although we couldn't get a lake-view room as they were fully booked. Nevertheless, the upgraded room we received was still excellent. Overall, we were extremely satisfied and highly recommend this hotel!

Indigo

Columbus

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