Name: Hotel Indigo SHANGHAI HARBOUR CITY by IHG
Address: Shanghai, China
Rating: 9.5

United Kingdom

London

United States

New York

China

Shanghai

Suzhou

Zhuhai

Xiamen

The room was clean and tidy, equipped with disposable slippers and complimentary bottled water. Although the room faced the street, the soundproofing of the windows was excellent, so noise wasn't an issue. The front desk staff were very warm and attentive. However, the room wasn't cleaned on the first day. Breakfast was an English buffet, and the restaurant also offers a menu with a few complimentary hot dishes, which guests, especially first-timers, usually aren't aware of.

Great location, right downstairs in Chinatown, so dining and shopping are incredibly convenient. The only minor issues are that there's no parking right in front of the hotel, and there's a step at the entrance which makes pulling luggage a bit tricky.

A charming hotel nestled the the throngs of a busy area and conveniently located near Paddington station. 
The double room I booked had all the amenities needed, shampoos, coffee maker and kettle, but it was absolutely tiny. 
With the double bed in the middle, there was no space even to open two suitcases on the floor, without tripping over them since they were the same width as the area remaining from the bed to the wall. 
I would recommend the hotel but check the size of the rooms, especially if there are two of you staying.

First of all, the hotel reception is really nice. Everyone is very warm and friendly. I feel full of love. The room is very large and clean, with a palace-style bed, I love it. Mineral water is available every day, and snacks are also free to eat, which is charged in other hotels... The location is even better, 3/5 minutes walk to Tower Bridge, double subway, and 8/9 minutes walk to Liverpool Street Station... Liverpool Street Station is convenient to major airports... In short, it is a very good experience, and a must-choose hotel next time you come to London

I booked a standard room, but was assigned a basement level. I later noticed a lot of reviews said basement levels. I don't know if this is discrimination or what. It's uncomfortable down there. Although there's a window, fresh air is trapped in the atrium, which is disgusting. There's also a bunch of trash in the atrium, which is disgusting. The basement hallway also has a smell that seems stuck and stuffy. I didn't go upstairs, so I don't know if there's any smell there. Every morning, I'm greeted by the stench, which ruins my fun. Oh, I did see a foreign guest staying in the basement level, but the price isn't cheap either. For 2,000+ a night, I'm not happy with the basement level!

Breakfast is cooked to order and is okay, but the sausages are terrible. There's no fresh vegetables in the buffet!

The wait staff are friendly and willing to chat. Overall, the service is quite good.

The location is good, close to the subway station, and convenient for Wimbledon.

The toiletries are comfortable and smell good, Indigo's global standard.

I enjoyed my stay here. The staff were really nice, especially Chrischel and Madison. The room was spacious enough for me.

I like how right the room was in the daytime. In the night, it was a bit dark, they could add some more lights. ￼Most days the room was really cleaned well but there were two days I found the same dirty pillow in my room. After I complained about it one night someone came in, cleaned my room right away. 

The location is a few minutes walk to Main Street. Usually it would be convenient, but there was some construction or something going on so we always had to take a shuttle to the train.

Their luggage storage service is really good.

Room was small, did not provide water bottles had to go down to the concierge to refill or buy from whole foods-7-11. Our Tv broke down half way but luckily the hotel managed to fix it within a few hours. 

To boil hot water had to go down to the concierge to do so. No amenities were provided. It is just a place to sleep.

For the price was not worth it. I accidentally booked 8 nights which the hotel refused to cancel without giving a reason why. Bear in mind after booking I immediately contacted the hotel to mention this typo but they refused to correct it. Luckily trip.com managed to come through to reimburse me a little for the losses.

Overall will not stay again. There are better hotels for the same prices. Only selling point was location was good.

Good location, staff were excellent.  Nothing was too much.  On checking in there was an error, only showed we had one room, but when showing confirmation was rectified straight away.  Close to subway to get around the city.  Rooms are small but what you need because you are out and about.  However, rooms are modern and quiet.  Wardrobe door was broken but didn’t spoil our stay. 
Paid $125 per room deposit, only down fall was on checking out had another charge on my card, for both rooms and unsure what this is for.  Didn’t receive any confirmation or reassurance I will get my deposits back.  But overall couldn’t fault the hotel.  Roof top bar, probably needs some work, tiles were lose and staff weren’t ready when we went up, so didn’t stop for a drink just went straight back down.

This is the second time our family stayed in this hotel, probably the best choice in Lower East. The hotel manager Milta is really kind and helpful. The cleaning lady Nancy is also very kind and treated our family with extra care. The club and the roof top lounge is also a nice place to hang out and do some work in the morning, and have a drink and spend an evening with friends at night. I'd highly recommend this hotel to anyone visiting New York.

The hotel is just a 2-3 minute walk after getting off the subway. Overall, the interior and atmosphere of the hotel itself is pretty, but it was a bit disappointing that it took a while for the hot water to come out and there were no basic amenities such as disposable slippers and water.
Still, the hotel overall was pretty and clean, so it was much better than the old place in Manhattan.

Lulu, the duty manager at the front desk, was incredibly attentive and responsive. She assigned us a room we were very happy with. The hotel's location is excellent, making it easy to get around. The pier is right outside, and it's a short walk to the riverside for an after-dinner stroll. The only downside was the inconvenient parking, but that's not really the hotel's fault. I would definitely choose this hotel again if I have the chance.

The hotel's location is super convenient, and the room was spotless and bright. The bedding was soft and smelled fresh. The front desk lady was so warm and helpful, even offering to assist with my luggage. Breakfast had a great variety, and the hot congee and buns were delicious. It's excellent value for money, I had a really comfortable stay, and I'll definitely be back!

We stayed at the newly built Indigo Hotel for Chinese New Year, specifically the fourth and fifth day, which also happened to be my husband's birthday. There was a fireworks display at Dishui Lake, which was a bonus. The hotel isn't very large overall, and I saw many families with children staying there. I booked three rooms, and the front desk upgraded one of them to a lake-view king room so we could all be together – very thoughtful service! Luna was also very helpful before check-in, answering all my questions about parking. 👍🏻 For the price point, the rooms were decent. It's a bit surprising that the faucet was already loose in a new hotel, but everything else was good. The Dishui Lake fireworks were absolutely beautiful!

Indigo

Columbus

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