Featured facilities: Garden, Private Bathroom, Wi-Fi in Public Areas
Very Good
8.7/10
1 night
From DKK 171
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10.0/10
Outstanding
DDovolenI took a chance and booked despite the lack of reviews, and I’m so glad I did. It’s an excellent hotel with a warm, family-like atmosphere. The bed was cozy with fresh, clean white linens, and the towels were also spotless. The breakfasts were excellent. The place is quiet, safe, and offers a beautiful view. The central square is just a 7-minute walk away. I would like to express special thanks to Isabel for her care and attentiveness. Thank you for the comfort, I will definitely come back.
朱朱Very good living experience. First of all, the location is very convenient. It only takes ten minutes to walk to the Sun Temple without turning around. The facade is ordinary but the rooms are very clean, with separate bathrooms, similar to the design of youth hostels, which makes the price/performance ratio quite high. Especially the hot water is very good. It is too comfortable to take a shower after a day of play. Unfortunately, there is no sofa in the room. The owner may want to chat together in the common room on the first floor.
The most worth mentioning is that the owner and his wife are very nice, warm and considerate, and communicate in both English and Spanish. I am very relieved and comfortable living there.
Pure hand-playing, five-star recommendation
AAnitaKuoI stayed at this hotel twice. After checking out on the first day, I went to Hotwater Town to stay for one night before coming back again. We could store our large luggage and only brought one backpack to Hotwater Town. It was great! Most of the service staff are not very good at English, only one of them speaks better English, but they are all warm and friendly, oh! By the way, there is a laundry service here for 10 soles per kilogram, which is very convenient!
CChlooeeThe reception staffs were helpful and efficient. There was a rest corner with a comfortable sofa in the lobby which hot water, coca tea and different tea bags were provided for guests.
KKattyTravelerUnfortunately, I am not satisfied with the hotel.
The first is no heating here, no battery. On the third day of stay I got sick because of the cold. Reading the reviews, I realized that you could ask for a heater, what I did.
The second is the hearing is really strong. huge gaps in the doors of the room. I hear absolutely everything - as people come and go, watch TV, talk, etc. I often woke up in the night when people went on tour and clapped the door.
The third is a very scarce breakfast! Just two bulks per person, a little butter, cheese and sausage, jam and on a small dish serve the crambles , on drinks tea, coffee and that's all the breakfast .
I also had a problem with breakfast for the tours. I asked to prepare them for me, but nobody did. I had two tours and I just throw money out for two breakfasts.
Fourth - in the 5 days of my stay, I did not clean the room, although I read that the cleaning is daily. For 4 days I asked why my room was not cleaned and I was told I had to give the key to the room and then they would have cleaned. But of course no one said :)
Lastly, the woman who cooks breakfast seemed to me not to love me because I don't speak Spanish. At the same time I saw her being nice to other guests.
I wouldn't advise this hotel!
SSantiago VespoliI'd love to give a good review as the place is cute and the people nice. However, it's imposible to get a good night sleep as everything is old wood and the walls are too thin. You can hear everyone walking and talking from around the hostel at all times and the five days I was there I couldn't sleep at all, even though I had a room by myself.
If you value sleeping (which you will in cusco as tours are quite early) I don't recommend the hostel at all.
OOzkanThe hotel is 25 minutes walking distance to the farthest distance
It is perfect in terms of price performance, it is hard to find such a hotel for this price
The staff is very very good and attentive, They are all friendly and when you need personal assistance, they all care about you and make suggestions
Peru is a place that gives more than its price
There is only one problem, there is no insulation in the rooms, there is a lot of noise from other rooms or corridors, this problem may actually be due to the disrespectful behavior of the people staying, they may need to be warned
Otherwise everything is perfect
GGomezHotel Santa Maria was the best hotel during my stay in Peru, which included not only Cusco, but also Lima and Aguas Calientes. The bed was comfortable, the Wifi worked well and reliably, and the serice was excellent in several ways. For example, when I requested an airport pickup at 10 pm after flying 28 straight hours, a friendly driver picked me up. Ruby was particularly helpful and very friendly and wanted the best for me as a tourist in her country. She asked follow-up questions about my experience at Machu Picchu after getting back from Machu Picchu Pueblo. It waa great Spanish practice! The men front staff were also gentlemenly willing to help. In addition to the very hospitable demeanor, the tour service also saved my trip. I booked a separate city tour with a different company on Trip.com, but that tour never happened. However, the tour services of Santa Maria gave me exactly what I wanted from their own tour booking service managed by Edith. So, rest assured that service, too, is reliable. Be wary of online city tours done online in Cusco. No need to worry at this hotel, though. I used it also for the Rainbow Mountain excursion. With Hotel Santa Maria, I wouldn't have truly experienced Cusco, Peru! Mil gracias for helping me realize my dream trip to its fullest extent!
GGuest UserThe location is near the Plaza de Armas and is very convenient to go anywhere. The room was very clean. There is also a travel agency on the first floor. I am very grateful to the proprietress for her help. Came here for Machu Picchu and couldn’t buy tickets online. When I arrived at the store at 5:30 in the afternoon, the proprietress helped me book a bus➕train trip that would leave at 3:30 in the morning. She also asked me to run to the Hotwater Town Visitor Center as soon as I got off the train, because most people came to queue for that train. Those who buy tickets will wait for dozens more people every minute they are late. I bought the classic Line 2 at 8 o'clock the next morning as I wished, and later booked two one-day tours at the boss's house, as well as a bus to Puno in the evening.
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