Browse reviews and ratings from real guests to find the 2-star Cusco hotels that suits your needs.
10.0/10
Outstanding
DDovolenI took a chance and booked despite the lack of reviews, and I’m so glad I did. It’s an excellent hotel with a warm, family-like atmosphere. The bed was cozy with fresh, clean white linens, and the towels were also spotless. The breakfasts were excellent. The place is quiet, safe, and offers a beautiful view. The central square is just a 7-minute walk away. I would like to express special thanks to Isabel for her care and attentiveness. Thank you for the comfort, I will definitely come back.
朱朱Very good living experience. First of all, the location is very convenient. It only takes ten minutes to walk to the Sun Temple without turning around. The facade is ordinary but the rooms are very clean, with separate bathrooms, similar to the design of youth hostels, which makes the price/performance ratio quite high. Especially the hot water is very good. It is too comfortable to take a shower after a day of play. Unfortunately, there is no sofa in the room. The owner may want to chat together in the common room on the first floor.
The most worth mentioning is that the owner and his wife are very nice, warm and considerate, and communicate in both English and Spanish. I am very relieved and comfortable living there.
Pure hand-playing, five-star recommendation
AAnitaKuoI stayed at this hotel twice. After checking out on the first day, I went to Hotwater Town to stay for one night before coming back again. We could store our large luggage and only brought one backpack to Hotwater Town. It was great! Most of the service staff are not very good at English, only one of them speaks better English, but they are all warm and friendly, oh! By the way, there is a laundry service here for 10 soles per kilogram, which is very convenient!
GGuest UserAmazing hosts, they kind, friendly and helpful! Hotel located in the beautiful place close to our geological sites, not far from a city centre. Rooms are very nice and clean. Coca leaves and coca leaves are offered to help with altitude. Hotel provides very delicious breakfast and snacks if you are leaving hotel early in the morning for excursions.
If we’re back to Cusco we definitely want to book this place again!
We highly recommend this beautiful hotel!
GGalewinThe location is pretty far from the main square and you have to walk up the hill to the hotel. All the bars, shops and restaurants are nearby the main square where it takes about 15 minutes to walk down. No car can stop in front of the hotel. So be prepared to walk up the hill and stairs.
But the view from the room is awesome and the surrounding area is lovely. Price is very reasonable for this cute hotel if you don't mind the walking up and down.
AAnonymous UserThe staff members are friendly when you see them, but two problems I encountered: the intro page of the hotel says it has a 24-hour front desk but it doesn’t! One night I finished drinking with friends and returned to the hotel at 12:25, the main door was locked, I called and knocked for 15 mins and no one replied - worse still I have a 4:30am pick up for Machu Piccu tour the following morning and I couldn’t change my clothes, charge my phone or bring anything with me because they just wouldn’t open the door! I couldn’t book another hotel either because any booking of the day only allows check in at 11am. I ended up sleeping in the sofa of a nearby hotel Prisma Hotel who was fully booked but kindly let me stay a night at their lobby.
Another thing was - the hotel room lock was shady and it became unlocked automatically sometimes.
It’s not somewhere you feel you can trust.
GGomezHotel Santa Maria was the best hotel during my stay in Peru, which included not only Cusco, but also Lima and Aguas Calientes. The bed was comfortable, the Wifi worked well and reliably, and the serice was excellent in several ways. For example, when I requested an airport pickup at 10 pm after flying 28 straight hours, a friendly driver picked me up. Ruby was particularly helpful and very friendly and wanted the best for me as a tourist in her country. She asked follow-up questions about my experience at Machu Picchu after getting back from Machu Picchu Pueblo. It waa great Spanish practice! The men front staff were also gentlemenly willing to help. In addition to the very hospitable demeanor, the tour service also saved my trip. I booked a separate city tour with a different company on Trip.com, but that tour never happened. However, the tour services of Santa Maria gave me exactly what I wanted from their own tour booking service managed by Edith. So, rest assured that service, too, is reliable. Be wary of online city tours done online in Cusco. No need to worry at this hotel, though. I used it also for the Rainbow Mountain excursion. With Hotel Santa Maria, I wouldn't have truly experienced Cusco, Peru! Mil gracias for helping me realize my dream trip to its fullest extent!
GGuest UserThe location is near the Plaza de Armas and is very convenient to go anywhere. The room was very clean. There is also a travel agency on the first floor. I am very grateful to the proprietress for her help. Came here for Machu Picchu and couldn’t buy tickets online. When I arrived at the store at 5:30 in the afternoon, the proprietress helped me book a bus➕train trip that would leave at 3:30 in the morning. She also asked me to run to the Hotwater Town Visitor Center as soon as I got off the train, because most people came to queue for that train. Those who buy tickets will wait for dozens more people every minute they are late. I bought the classic Line 2 at 8 o'clock the next morning as I wished, and later booked two one-day tours at the boss's house, as well as a bus to Puno in the evening.
KkarenbudtravelThe facilities are new and clean, the room lighting is bright enough, but the hygiene level needs to be strengthened (the bed and floor have hair visible to the naked eye), which is acceptable at this price.
Living on the 5th floor, Wi-Fi is completely unused in the room, only better in the restaurant and lobby. It was winter when I checked in. One night, the hottest water heater was only 34 degrees. After the shower, I asked for a hairdryer. The result was more than ten minutes before it was delivered, and finally waited until it was cold.
There is lift, a big bonus.
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