2-Star Hotels in New York

This is a very clean and well-maintained hotel. I stayed here for four nights during my trip to New York, and it was fantastic! The breakfast was also excellent, with a great variety. My room was on the second floor near the elevator, and to my surprise, it was very quiet! I would definitely choose to stay here again if I have the opportunity. The only downside was having to search for parking every night upon returning.

Newly renovated, quite chic, small but perfectly formed. The Indian lady at the front desk provided excellent service. I chose this hotel because it's close to JFK and offers a free shuttle. When I checked in, the front desk lady reminded us to book the shuttle for the next morning. It departed on time the next day, and everything went smoothly. However, the surroundings of the hotel were a bit run-down, which wasn't a great feeling. After returning to Shanghai, I found the hotel had overcharged me by $50. Even with Ctrip's intervention, it was no use. In the end, I'm grateful to Ctrip for covering the cost (Ctrip refunded the money to us themselves). Thanks, Ctrip!

The room is spacious, but the soundproofing isn't great. There's a 24-hour shuttle bus that runs every 20 minutes and is always on time, which is super convenient. The hotel offers valet parking for $50 a night, but you can also park on a nearby street for free, which I personally found to be safe.

I had a nice stay at Hotel Bridge in New York. The room was clean and comfortable, and overall the hotel felt basic but pleasant. The staff were friendly and helpful, especially when changing my room, allowing a later checkout, and storing my luggage after checkout. Breakfast was basic, and more options would be nice. The breakfast area was also small, which sometimes made it feel rushed when other guests were waiting for tables. The location allows access to central areas of the city, but they are still a bit far from the hotel. Overall, it was a good stay for a basic hotel with helpful staff

My stay and experience was excellent inclusive of location, customer service will recommend to anyone friendly and efficient staff, clean and comfortable rooms, and a pleasant atmosphere. They also offered amenities like a good breakfast

Facilities: Well-equipped. Cleanliness: Spotless. Environment: Great location in Manhattan, near Central Park. However, the room was really small and the price was quite high. Service: Very good. The luggage carts were convenient, and they even helped look after my car when I temporarily parked it.

The front desk was replaced by a guy who looked like an Indian. I was given a basement room, which was really small and bad. There were people arguing at night, and the sound was not blocked at all, just like a shadow play. Someone also tried to open my room door at one or two o'clock (in the early morning), probably because they read the wrong room number. Overall, this stay was a negative experience.

The hotel's biggest advantage is its excellent location, right next to Central Park, within walking distance to the subway and Columbus Circle, making travel incredibly convenient. The rooms are basically clean, with simple, sufficient facilities, suitable for budget-conscious travelers. However, the soundproofing is a major issue: you can hear everything from the adjacent rooms, and I was frequently woken up at night by loud talking and slamming doors, making it almost impossible to get proper rest. I reported this to the front desk multiple times during my stay, but the problem never improved. I also filed a complaint through the booking platform, but received no response or follow-up whatsoever – customer service was virtually non-existent. The common areas and bathroom facilities are a bit old, and the cleanliness in some areas was just average. Overall, it's only suitable for backpackers who prioritize location over sleep quality. Travelers who value quietness and good service should definitely look elsewhere.

Always kept team of guardians (police) at the entrance of hotel. This is disgusting, mainly when the guard stoped me, to indict me that I didn't pay, asking questions to customers. Ugly, bad experience. I don't understand why the hotel kept guards inside, inside, the hotel, they offend me, tried me like inmate. Urrrr.... Unfortunately Next time, I looked for best option, never come back lake hotel.

We get there at 10:00am - We knew we couldnt check in but asked anyway. Lady on Thurs 9/28 told me we couldnt yet and gave us bag tags to hold our bags for us. Very nice and pleasant. We then return to the hotel at 9pm to finally check in. We had a great day seeing the city. We are then told that the room I booked was over sold and they can not provide me with a King that I purchased but a double. This was the manager - She discounted the bill and $54 and told me they would make sure we were accommodated tomorrow. The room we were put it was the size of a walk in closet with a bed with a window unit that water dropped on all night making a loud noise with every drop. It also had a broken shelf above the sink so you literally had no where to put anything. It was horrible and honestly a $54 discount was not nearly enough. Friday at 9am we come down turn in the room keys and explain to yet a third person....she understands and says I see notes here and we have a king room for you. I asked if we could go ahead and get the room number but she said no not yet we have to wait for the people to check out. We check our bags with tags and leave them at the desk again. We then spend another wonderful day exploring the city. We return around 9pm again and another person is working and has absolutely no idea of anything that was supposed to be done for us. I asked for any other room then the one we were in first and they had a queen room available. I took it after being so tired. The lady gave me the managers email and said he would speak to her for us. I will be reaching out but now that we checked out sat morning I dont believe we will be compensated for this terrible lack of communication. We never even got to unpack our bags.