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9.0/10
Great
GGuest UserThe hotel has an excellent location with easy access to the city center. It was clean; however, the facilities were limited. The elevator was not very convenient, and the service—especially for breakfast and hospitality—was quite weak. In addition, basic amenities such as cleaning supplies, slippers, and proper bathroom equipment were missing.
Hotel near Times Square, New York 34.3% of visitors choose this area
Price per night from:NZD 209
9.0/10
Great
AAnonymous UserThis should be an old hotel that has been completely renovated. The room is very beautiful and stylish, and every item is very exquisite. The bathroom is small and the shower water is small, which may be due to the renovation of the old building. But it is worth staying. The bar downstairs looks very good at night. The food ordering in the room tastes great! And fast! There is a small problem. When you deposit your credit card at the front desk, you must bring a chip.
JJoanYang24Centrally located, the hotel offers convenient transportation and is easily accessible. The overall appearance and facilities are modern and new, providing excellent value for money, and it's a bit more affordable compared to other hotels in the area.
Hotel near New York City Center, New York 1.8% of visitors choose this area
Price per night from:NZD 372
8.8/10
Very Good
MMs. ShaniquaOmgosh ... hotel was really nice! Breakfast was excellent and it lasted til 11a, which is pretty awesome for those that like to sleep late. So many options (hot, cold and dry). They offer bacon, sausage, scrambled/cold boiled eggs and breakfast potatoes. Whole fruit (apples and bananas), sliced fruit (melons and pineapples). Cold and hot cereal (oatmeal). Yogurt and granola. You can make your own waffles or pancakes (such a cool machine). Make your own toast and/or select from many pastries or muffins available. So many options! You can even place an order vs. eating from the buffet. They also allow carry-out and to-go boxes. Drink options at the buffet include: coffee, O.J. and apple juice.
PLEASE NOTE:
There's a separate fee for breakfast if not selected when booking.
Having said this, the hotel does not have microwaves in the room, just a fridge. There are microwaves located on each floor though (along w/ vending machines -both are in same location). Our room was spotless and absolutely spacious (no deviation from website)!
We arrived way beyond check-in and did call once we knew we'd arrive later than expected. Spoke with front desk staff who assured everything would be OK, only to arrive and find that our room (which was already paid in full) had been given away. The hotel was only able to provide us a King and a rollaway bed. Of course we were disappointed, but the next morning the hotel Mgr. made everything right. Having said that, the rollaway bed is THE HARDEST THING EVER. We bring our own everything (e.g. bedding, cleaning supplies, etc.) so we were able to make it work and make it comfortable. So much so, we'd chosen to not to be moved to the room we'd originally booked. It rained our entire stay which is what caused us to arrive late in the first place (that's a whole 'notha story). Anyway, the hotel had a few small trash bins about the lobby catching leaks here and there, but that didn't stop anything. I barely even noticed. Had I not been recording how beautiful the hotel was inside, I would've never noticed. Parking is $30/day, it's NYC what do you expect? 🤭 There's also parking on the street if you can get spot. Careful though, NYC parking signs can cause confusion for those not familiar with the City's play on words. All in all, this was great stay for us and I'd certainly stay again. Oh, I forgot to mention -I did! Yes, I extended our stay another night because the hotel and location was exceptional!
p.s. they also offer a seated bar area.
Overall: 10/10✨️
Hotel near LaGuardia Airport Area, New York 1.6% of visitors choose this area
Price per night from:NZD 206
8.8/10
Very Good
MMagicMilesThis was the worst experience I’ve ever had at a Holiday Inn! I usually choose this hotel chain for its service quality, but this stay was incredibly disappointing.
I booked a Standard King Size room for two nights. When I checked-in at night, I received my key card and went to my room, only to find that it was a basement room with just a tiny window, not the large window room I had booked. I immediately went back to the Front Desk to request the correct room, but the staff told me that it was already full and only this room was available.
I asked why they didn’t hold the room I had booked since I should be getting what I paid for. Their response? ”Because you arrived at night.” This excuse made no sense at all! Then, another staff member (curly hair) walked over, mumbled complaints, showed an upset attitude, and finally said she would move me to a new room—but only for one night. The next day, I had to move back to the standard room. The way she handled the situation was extremely unprofessional. A staff member should never complain or show frustration in front of guests!
The next morning, my husband and I brought our luggage down and returned our key card as instructed. However, a different staff member told me that I could actually stay in the same room. So, I placed my luggage back in the room again and went out for the day. Before leaving, I specifically informed housekeeping to clean the room.
When I returned that night, I couldn’t access my room. After going back to the Front Desk, the staff told me that the room I originally booked was full, meaning I had to stay in the same room again. Worst of all, when I finally got back inside, the room had not been cleaned at all, even though I had requested it in advance!
Overall, this was the worst Holiday Inn experience I’ve ever had. The management was disorganized. This stay completely changed my perception of the Holiday Inn brand. I would never recommend this hotel!
Hotel near LaGuardia Airport Area, New York 1.6% of visitors choose this area
Price per night from:NZD 189
8.6/10
Very Good
CcolaffeeThe room was incredibly tiny, and the facilities were far from satisfactory. The front desk staff was even worse. When I had a nosebleed in the morning, they showed no concern whatsoever. In fact, when I asked about the deposit, their attitude became even more hostile. All things considered, this has to be the most outrageous hotel I've ever stayed in.
Hotel near Wall Street/Financial District, New York 3.5% of visitors choose this area
Price per night from:NZD 221
8.5/10
Very Good
GGuest UserBeing near Soho made it a great place for market research. The hotel smelled great, was clean, and had a great customer experience. And most of all, the free wellness classes held every morning were fantastic. I'd love to visit again.
GGuest UserThe location is absolutely fantastic, just perfect!!! It's a 1-minute walk to Grand Central Station and the subway, about a 3-minute walk to Summit One Vanderbilt, around an 8-minute walk to the Public Library, within a 10-15 minute walk to the UN, and about a 15-minute walk to the Empire State Building. Times Square is also within a 15-20 minute walk. All other tourist attractions are easily accessible via the subway at Grand Central. The hotel's price is incredibly, incredibly reasonable, and the location offers amazing value for money!!! The room itself is also spacious!!! Overall, the experience was superb, highly recommended!!!
Hotel near New York City Center, New York 1.8% of visitors choose this area
Price per night from:NZD 351
8.1/10
Very Good
YYuanxingyujianzijiThe room with two queen beds was very spacious. However, there was no drinking water or coffee machine in the room. When I asked the front desk, they initially said the complimentary coffee in the lobby was only available in the morning and had already finished. After I pressed them, they reluctantly provided two bottles of water and sent a coffee machine with some filter coffee pods to our room.
GGuest UserThe price was quite a good deal for New York, especially with a discount. The facilities and decor are up to Hilton's standards, but!! It was incredibly, unbelievably crowded. Expect to wait about an hour just to park, with only one staff member working. Checking in at the front desk, buying coffee, and even storing luggage all involved long queues. It seems like a lot of airline crew stay here too, so definitely factor in extra time for everything. There are tons of hidden fees. The deposit was given as a voucher, luggage storage cost extra, and even the in-room mini-bar items were charged. Given the location and the total price of $150, I guess I'll just put up with it.