Featured facilities: Spa, Business Center, Massage Room
Very Good
276 reviews
8.8/10
1 night
From €23
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Top 20 4-star select hotel in Jakarta
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Discover our curated selection of 4-star select hotels in Jakarta for your next stay
No.
1
9.0/10
1037 reviews
Hilton Garden Inn Jakarta Taman Palem
Hotel near Cengkareng, West Jakarta
Highlights
Spacious suite with vibrant kids bedroom
Rooftop pool with stunning city view
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No.
2
9.2/10
460 reviews
Harris Hotel and Conventions Kelapa Gading Jakarta
Hotel near Kelapa Gading, North Jakarta
Highlights
Large outdoor fitness pool for relaxation
Relaxing oasis with diverse cocktail options
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No.
3
8.1/10
69 reviews
Oakwood Suites Kuningan Jakarta
Hotel near Kuningan, South Jakarta
Highlights
Fitness rooftop pool with stunning skyline views
Playground with exciting kids' features
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No.
4
8.8/10
628 reviews
Mercure Jakarta Pantai Indah Kapuk
Hotel near Penjaringan, North Jakarta
Highlights
Outdoor swimming pool with poolside bar
Modern bistro bar with stunning views
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No.
5
9.1/10
329 reviews
Citadines Sudirman Jakarta
Hotel near Sudirman, South Jakarta
Highlights
Family suite with child-friendly features
Fully furnished studio with modern amenities
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No.
6
9.0/10
451 reviews
The 1O1 Jakarta Airport CBC
Hotel near Benda Subdistrict, Benda
Highlights
Top floor restaurant with city views
Rooftop bar with city views
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No.
7
8.9/10
158 reviews
Mercure Jakarta Sabang
Hotel near Thamrin, Central Jakarta
Highlights
Child-friendly pool with beautiful clean environment
Extravagant wedding venue by the pool
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No.
8
9.1/10
491 reviews
Mercure Jakarta Gatot Subroto
Hotel near Mampang Prapatan, South Jakarta
Highlights
Indoor pool with excellent relaxation amenities
Three-day relaxing stay in the family-friendly suite
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No.
9
9.2/10
408 reviews
Somerset Sudirman Jakarta
Hotel near Sudirman, Central Jakarta
Highlights
Outdoor pool with lap lanes for fitness
Convenient laundry facilities suitable for long stays
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No.
10
8.5/10
288 reviews
Harris Suites fx Sudirman
Hotel near Senayan, Central Jakarta
Highlights
Extraordinary street view from 40 floors or above
Amazing city night view from hotel
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No.
11
8.6/10
110 reviews
Artotel Casa Kuningan
Hotel near Kuningan, South Jakarta
Highlights
The best rooftop bar with city views
Modern outdoor pool for ultimate relaxation
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No.
12
9.0/10
221 reviews
Somerset Grand Citra Jakarta
Hotel near Kuningan, South Jakarta
"Great rooms""Great location"
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No.
13
9.0/10
321 reviews
ELONG Hotel Jakarta PIK
Hotel near Pluit, North Jakarta
"Large rooms""Friendly front desk staff"
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No.
14
9.3/10
240 reviews
Citadines Gatot Subroto Jakarta
Hotel near Kuningan, South Jakarta
Highlights
Complimentary outdoor swimming pool
A bathroom with a convenient washing machine
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No.
15
9.4/10
46 reviews
Sutasoma Hotel
Hotel near Kemang, South Jakarta
Highlights
Outdoor swimming pool with fitness center
Popular venue for unforgettable wedding celebrations
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No.
16
8.7/10
441 reviews
Swiss-Belhotel Airport Jakarta
Hotel near Benda Subdistrict, Benda
Highlights
Outdoor swimming pool for holiday relaxation
Relax with drinks at cozy bar
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No.
17
9.1/10
1007 reviews
Fairfield by Marriott Jakarta Soekarno-Hatta Airport
Hotel near Benda Subdistrict, Benda
Highlights
Enjoy free 24-hour airport shuttle
24-hour free airport shuttle service
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No.
18
9.0/10
216 reviews
Aloft Jakarta Wahid Hasyim
Hotel near Thamrin, Central Jakarta
Highlights
Indoor and outdoor pools for rejuvenation
Enjoy 12 - hour service at W XYZ Bar
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No.
19
9.0/10
217 reviews
HUAFENG HOTEL JaKarta PIK
Hotel near East Kosambi, Kosambi
"Great service""Great stay!"
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No.
20
9.2/10
43 reviews
Somerset Berlian Jakarta
Hotel near Senayan, South Jakarta
Highlights
Fun Children's pool as key hotel amenity
Premium tableware for homely kitchen comfort
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Latest Reviews for Jakarta hotels
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Browse reviews and ratings from real guests to find the 4-star Jakarta hotels that suits your needs.
9.4/10
Amazing
GGuest UserChecking in was decent, we had to wait 20 minutes for the room to be ready and to be fair it was new year's eve on Dec 31st so can't complain. The room is modern and upscale with a touch of traditional Indonesian heritage design. What I love most is the bed and bathroom..especially the rain shower plus the water pressure is perfect. We also received complementary cocholate as well to celebrate new year. Lastly breakfast menu was good, they served western and Indo menus, pastries and desserts. Overall was excellent.
TTravel RythmWe are extend another 3 nights due our first 3 nights was satisfied and wonderful. But there is some minor issues this time, we are request for a room no 26 at 15/16 floor so we could have a better pool view but FOA George lying about room no 26 below 20 floor are all twin bed none are king bed, I didn't expect a renowed hotel would lying to the guests just because don't want to bother to help. He is too naive for thinking we are first time staying at hotel, we then ask another staff and bingo get the king bed room at 18 floor and she confirm all room number 26 for all floor are king bed. But overall we are very enjoying our stay, just a pity there is some staff ruin hotel hard build reputation. F&B staffs is the best, we order room service and the foods really delicious and not pricey. Next time we would happy to stay here again,
Hotel near Mangga Dua, West Jakarta 9.3% of visitors choose this area
Price per night from:€26
9.1/10
Great
LLtataI’ve stayed at this hotel several times over the past month, and unfortunately, I’ve noticed a decline in both cleanliness and service.
The gym and pool areas need urgent attention, as there were multiple small cockroaches present, which is unacceptable for facilities that should prioritize hygiene and guest comfort. In addition, service quality has dropped—there was no visible security during check-in, and the concierge service was noticeably less attentive than before.
I hope management takes this feedback seriously and makes the necessary improvements.
Hotel near Mangga Dua, Central Jakarta 9.3% of visitors choose this area
Price per night from:€28
8.9/10
Very Good
BBerton SimorangkirThe service was friendly and satisfying. However, it's a shame that the location is right on the main road, and the sound of vehicles from outside is very audible and quite disruptive to sleep.
GGuest UserStayed here 4 nights and paid about 767 AED total, which is actually very good value for Jakarta. The main reason I chose this hotel was its direct connection to Mal Ciputra Jakarta, which turned out to be extremely convenient.
👍 What Was Good
Staff effort
The staff were genuinely helpful and polite. When problems happened with the room, they assisted with luggage and helped move me twice without much resistance. They also later tried to make up for the experience by offering an executive dinner at the lounge on the 17th floor, which I appreciated.
Gym
Surprisingly good for a hotel gym. It’s well equipped and spacious, easily one of the better hotel gyms I’ve seen.
Breakfast buffet
Breakfast was solid with good variety. No complaints there.
Location & mall access
This is honestly 75% of the reason to book this hotel. Being directly connected to the mall is extremely convenient for food, shopping and avoiding Jakarta traffic.
⚠️ Where Things Went Wrong
Room issues and multiple changes
I had to change rooms twice.
• First time was around 2 AM after arrival because the shower wasn’t working and the bathroom felt quite dilapidated.
• The next morning I had to move again because the AC wouldn’t go below 23°C, which made the room uncomfortable.
The third room they gave me was more modern and functional, although slightly smaller. At least the bathroom and AC worked properly.
Food quality:
This was probably the biggest disappointment.
One evening in the lobby I ordered chicken spring rolls and whiskey, and unfortunately bit into a bone inside the spring roll, which was not a pleasant experience at all. The staff removed the dish from the bill and offered a fruit plate, but it still left a bad impression.
The à la carte food was also underwhelming. I ordered a pepperoni pizza and fries for around 354,530 IDR, and the pizza honestly tasted like a frozen pizza that had been microwaved rather than freshly cooked.
Room service was similarly average.
🚧 Facilities
The swimming pool was under construction, so I didn’t get to try it.
Final Thoughts
Overall I’d say 3 to 3.5 stars.
The location, gym, and staff effort were good, but the room issues and disappointing food quality brought the experience down.
Would I stay again?
Possibly for the location and mall access, but I would definitely skip ordering food at the hotel next time.
GGuest UserStrategic location i would say, EXTRA plus point cus atrium mall is just right next to the hotel!! Exceptional service!! The staff was incredibly friendly & attentive, making us feel right at home. Everyone went out of their way to ensure we had a great stay! But...
- Aircon isnt fully functional
- Unpleasant bathroom odour & stainy sink.
- Dirty sofa, that has been through ”adultery business” and has not been cleaned.
- The bed linen & towels didnt feel fresh & the room itself looks like it hasnt been refurbished in a loooong time.
- Doesnt offer in-room iron
AAnonymous UserThis is my second stay at Artotel Casa Kuningan, and no doubt the location of the hotel and hotel breakfast remains the main advantages of this hotel if you're looking for a place to explore Kemang/Kuningan/or even to Grand Indonesia less traffic jam from this hotel.
However, during this booking, what fell short was the service that rendered us speechless. We arrive at the hotel early at 10:00a.m. as we took an early flight, well aware that the hotel check-in is only at 14:00p.m. Hence, we registered our names and confirm our booking and was told that the room will be ready by 14:00p.m. So we left our luggages and went to have lunch and shopping at the malls. We reached back at 15:00p.m. and saw a different atmosphere at the reception. There seemed to be a lot of people waiting for their rooms, so since I have already registered earlier at 10a.m., I kindly ask the receptionist if my room is already check. They say wait awhile, will check. And seeing the faces of the other guests waiting at the lobby, I felt something was definitely off. And I waited until 15:20p.m. with no updates given from the staff with regards to the status of my check in, they all seemed frantic at their computers. Finally at 15:30p.m., I got the keys to my room but with no explanation on why was there this delay, 1hr30mins after the supposed check in timing and moreover, 5 hours after I have registered my name for my check in process.
To note, there was a wedding reception in the hotel on that day. This may have made the check in process much delayed, but not valid for guests to be treated this way as the wedding reception date should have been known well before and hotel management should have planned the manpower resources accordingly.
Additionally, the comfort of my stay was much interrupted too, as this time I was put to a room at level 3. Loud noises from the night bar could be heard very clearly from our rooms and it continued to midnight. Not only music noise, we can hear ladies heels stomping from above and this loud stomping made it worse to our inability to have a comfortable rest at night. Something needs to be solved with regards to the noise pollution heard from level 3 rooms. I have a video that could here the loud stomping from our rooms, but could not upload here.
In short, avoid level 3, and their service can be better to uphold the standard since they first opened. Hotel breakfast remains amazing with a nice pool and yakult/juices.
AAnonymous UserMy room booking was not available. There was only smoking room which I declined. I had to pay to upgrade the room to get a non smoking room. Not a pleasant experience. Cleanliness needs to be improved, some light switches were not functioning. The room was noisy from the traffic outside . Lobby is terrible, not like a lobby area at all.
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