Jakarta Hotels with Balcony

I had a truly wonderful stay at this hotel. From the moment I arrived, the service was warm, professional, and attentive. The staff made me feel very welcomed and were always ready to assist with a smile. The room was clean, spacious, and beautifully designed. The bed was extremely comfortable, and the overall atmosphere of the hotel was peaceful and relaxing. All facilities were well maintained, including the gym, swimming pool, and public areas. Breakfast was excellent with a wide variety of fresh and delicious food. I also appreciated the attention to detail and the high standard of hospitality throughout my stay. Thank you to the entire team for providing such an exceptional experience. I would highly recommend this hotel for both business and leisure travelers, and I definitely look forward to staying here again in the future.

The hotel is located above a shopping mall (2nd floor) and has dining options on the B1 level. It's safe and convenient, situated near embassies. The service is meticulous, and the rooms are large, comfortable, and overlook a rooftop garden.

The receptionist handled our complaint regarding the room condition—which did not match the photos and description on the website—fairly well from a procedural standpoint. While the receptionist did make an effort to be polite, However, the service felt somewhat lacking in sincerity. This stood in stark contrast to the colleague next to her, who was extremely warm and even proactively apologized to us. The difference was very noticeable. I would suggest improving the receptionist’s facial expressions and overall hospitality gestures to better reflect a warm and welcoming attitude. Aside from this, all other services were excellent. The hotel decorations was so awesome! We love it! The security team, club lounge staff, and other hotel personnel delivered outstanding service, which we truly appreciated. I was quite disappointed that the receptionist initially seemed defensive regarding our request. Ideally, the receptionist should first carefully review the booked room type before referring to the request column. There was a specific reason we booked that particular room category, and requests should only be considered if the hotel is actually able to fulfill them. It felt reversed. That said, we sincerely appreciate the initiative taken afterward in offering a complimentary service or room upgrade. This gesture was highly appreciated. However, I am not the type of guest who takes advantage of such situations; I simply accepted the compliment. This aspect definitely needs improvement in the future, especially for a hotel of Le Meridien’s standard. Good luck ! 🍀

Stayed here 4 nights and paid about 767 AED total, which is actually very good value for Jakarta. The main reason I chose this hotel was its direct connection to Mal Ciputra Jakarta, which turned out to be extremely convenient. 👍 What Was Good Staff effort The staff were genuinely helpful and polite. When problems happened with the room, they assisted with luggage and helped move me twice without much resistance. They also later tried to make up for the experience by offering an executive dinner at the lounge on the 17th floor, which I appreciated. Gym Surprisingly good for a hotel gym. It’s well equipped and spacious, easily one of the better hotel gyms I’ve seen. Breakfast buffet Breakfast was solid with good variety. No complaints there. Location & mall access This is honestly 75% of the reason to book this hotel. Being directly connected to the mall is extremely convenient for food, shopping and avoiding Jakarta traffic. ⚠️ Where Things Went Wrong Room issues and multiple changes I had to change rooms twice. • First time was around 2 AM after arrival because the shower wasn’t working and the bathroom felt quite dilapidated. • The next morning I had to move again because the AC wouldn’t go below 23°C, which made the room uncomfortable. The third room they gave me was more modern and functional, although slightly smaller. At least the bathroom and AC worked properly. Food quality: This was probably the biggest disappointment. One evening in the lobby I ordered chicken spring rolls and whiskey, and unfortunately bit into a bone inside the spring roll, which was not a pleasant experience at all. The staff removed the dish from the bill and offered a fruit plate, but it still left a bad impression. The à la carte food was also underwhelming. I ordered a pepperoni pizza and fries for around 354,530 IDR, and the pizza honestly tasted like a frozen pizza that had been microwaved rather than freshly cooked. Room service was similarly average. 🚧 Facilities The swimming pool was under construction, so I didn’t get to try it. Final Thoughts Overall I’d say 3 to 3.5 stars. The location, gym, and staff effort were good, but the room issues and disappointing food quality brought the experience down. Would I stay again? Possibly for the location and mall access, but I would definitely skip ordering food at the hotel next time.

We stayed at the 2 Bedroom Fraser Residence Menteng as a family of two parents and three children, and our experience was extremely satisfying. The unit was very spacious, clean, and comfortable. The two bedrooms with a large living room allowed all family members to move freely without feeling cramped. The facilities were as complete as an apartment, ranging from a kitchen, refrigerator, microwave, and washing machine to dining utensils, making it very practical for families. The children especially enjoyed playing in the swimming pool and playground. The location is also strategic in the Menteng area, close to various shopping centers and dining spots, making it easy to travel anywhere. Breakfast offered a diverse selection of delicious dishes. What stood out the most was the friendliness of all the staff, from check-in to check-out; everyone was very helpful and made us feel right at home. Overall, Fraser Residence Menteng is an excellent choice for a staycation or a large family vacation. We will definitely stay here again when visiting Jakarta.

Facilities: The facilities are new and well-equipped. Cleanliness: It's clean and tidy, with dedicated staff for cleaning. Environment: The environment is great, very quiet around, and convenient for getting anywhere. You can see the sea from the room, which is delightful. Service: The service is very attentive, and the hotel offers a free shuttle bus to nearby attractions. Although it only provides one-way service, it's still excellent.

Unbeatable Views and Resort Vibes! I recently had a short stay at Gold Coast PIK, and it was exactly the escape I needed. If you’re looking for a place that feels like a resort but sits right in the heart of the action, this is it. I was lucky enough to have a unit that offered both the sparkling sea view and the dazzling city skyline. There are multiple pools to choose from (both indoor and outdoor). The outdoor pool area is stunning, very tropical and well-maintained.

I recently stayed here for a business trip and overall had a good experience. The biggest advantage of this hotel is definitely the room size. I stayed in a suite and it was very spacious, with a separate living room, kitchen, and bedroom. It felt more like a small apartment than a hotel room, which was very comfortable after a long day of work. The location is very convenient because it is connected to Plaza Semanggi, so it was easy to find food, coffee, and basic things without needing to go far. The hotel is also close to Sudirman and the business areas, but during peak hours the traffic around Semanggi can still be quite heavy, so you need to plan your travel time. The facilities are quite complete — there is a swimming pool, gym, and some sports facilities. Breakfast was decent with both Indonesian and Western food, although the menu was more or less the same every day. The downside is that the hotel is a bit old, and you can see it from the furniture and some parts of the room. Everything still works fine, but it could definitely use some renovation. Another thing is the elevator can be slow during busy hours, especially in the morning. Overall, I think this hotel is very good value for money if you want a large room in a central location. It may not be a luxury or modern hotel, but it is comfortable and practical, especially for business trips or longer stays.

The room and the view were both excellent. It was clean and tidy, highly recommended. The kitchen facilities were well-equipped, you could even cook your own meals.