Featured facilities: Meeting Room, Dry Cleaning, Parking
Amazing
138 reviews
9.5/10
1 night
From CAD 287
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No.
1
9.5/10
138 review
Hotel Bristol Palace
Hotel near Brignole - XX Settembre, Genoa
Highlights
Elegant early 20th-century historic Art Nouveau palace
Old fashioned and white bar experience
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No.
2
8.7/10
133 review
NH Collection Marina
Hotel near Porto Antico, Genoa
"Great stay!""Great location"
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No.
3
9.0/10
105 review
Hotel Palazzo Grillo
Hotel near Genoa
"Good Location"
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Latest Reviews for Genoa hotels
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Browse reviews and ratings from real guests to find the 4-star Genoa hotels that suits your needs.
9.2/10
Great
GGuest UserIt is just next to the train station and you can easily walk to the city or use the punlic transport. The hotel is old of course but everything was in working condition. I thought people were exaggerating in the reviews but it is true that you can hear noise from other rooms and corridors. My sleep is heavy so i didn't have a problem with it.
GGuest UserThe appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room.
The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes.
We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini.
On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients.
I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic..
I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep.
Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.
GGiasonelAfter booking for one night, I renewed it for another night. It is not far from cruise terminals such as the Heart of the Mediterranean, but it is still a bit far from the city center or the Genoa Aquarium.
There is a three-story esselunga supermarket behind the hotel, and a Japanese buffet opened by Chinese people is diagonally opposite the hotel gate.
Parking is very convenient. There is a special underground parking garage. There are also two gas stations next to it, and you can see the Genoa Lighthouse.
The hotel environment is good, but there are many children in the lobby, which is noisy because of the entertainment facilities. There is also a piano in the lobby. At the beginning, the piano cover was opened, but because there were always children playing it randomly and making noise, the staff directly put a giant teddy bear on the piano stool and closed the piano.
GGuest UserExcellent hotel with very friendly reception and very clean rooms. It was cold when we arrived but inside the hotel the temperature was ideal, the room was so pleasant that we didn't even need to turn on the heating but I believe that those who are cold would be very warm. We really liked it and would definitely stay there again 👍
EEmi526A very recommended hotel. The hotel is very new. The bed and shower water are very good. It is in a private yacht club. There are six restaurants nearby and a very safe free parking lot. I will come again if I have the opportunity.
AAnonymous UserDownstairs is a small supermarket, open until ten o'clock, convenient to purchase, this is very good. The high speed is very close, the problem is that there is vehicle noise at night. The hotel should be equipped with earplugs for free. But they cannot be required by Chinese standards. After all, their four-star room is at home. Fortunately, there are free parking spaces around, just uphill in the supermarket. It is best to park the valuables vehicle in the low parking lot inside the hotel.
AAnat SinouanyArrived with my handicap husband to the hotel. The door man just looks at me taking all off from the car. I bring the cart to take the luggGe and bring it inside - still he looks at me - no help what so ever even when the reception saw me - still no help
The room in a very low maintenance- sticky floor and poor bath
The parking at the hotel cost 20 euros per day
We’ve just wanted to leave as soon … so from me not recommendation - mostly because of their attitude !
GGuest UserThe hotel is located in the center of Genoa near Piazza Ferraria, surrounded by supermarkets and different restaurants. The hotel room is neat and clean, with all toiletries available. There are many choices for breakfast, which only costs 8 euros. Genoa is a sister city of the Belt and Road. There are a large number of containers from China at the port, and the goods transported are distributed to all parts of Europe. Just like the agricultural products of Italy in the Middle Ages, wine was exported to all parts of the world from the port of Genoa.
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