4-Star Hotels in Ulaanbaatar

We stayed here with our family and relatives, and it was a very comfortable and relaxing experience. The room was clean and cozy. There wasn’t Wi-Fi, but it honestly helped us disconnect and enjoy the peaceful surroundings even more. The food at the restaurant was delicious, especially the beef khuushuur. The mushroom boortsog served at breakfast was absolutely amazing. We were able to truly relax and enjoy the quiet, beautiful nature. My 3-year-old sibling and my 5-year-old sibling loved it so much that when we returned to the city, they kept saying they wanted to go back. Our whole family will definitely be visiting again.

The room was clean and tidy. The location is great for avoiding traffic on the way to the airport, especially if you have an early flight the next day. The restaurant food was mediocre, and the indoor central air conditioning was quite noisy.

I stayed here the day before my flight home. There are local supermarkets nearby, and a shopping mall is just a short walk away. Gandan Monastery is also within walking distance. When I asked the hotel to arrange a taxi to the airport for the next morning, it cost 150,000 Tugriks, and they prepared a lunch box for me instead of breakfast. It seems like there are a lot of Korean guests, and it was a bit noisy at night.

A really excellent hotel! The reception staff are so friendly and professional, and they speak very good English. They helped give me directions to nearby ATMs and also called a taxi service for me to go to the airport on my last day. The room was always very clean and the bed was comfortable. They have a laundry service that is quite cheap, and it was very convenient - you just have to put your dirty clothes in a bag and give it to reception, and they will return it to your room (usually on the same day). The breakfast was also delicious - a combination of a cooked breakfast, fruits, yoghurts, salad, cereals and cakes, along with tea, coffee and juice. I really enjoyed my stay here and I would definitely come back!

Fantastic. Got in late and met a guy from New Zealand who helped me out. Met connections from Australia completely by accident which hope will lead to job interviews. Close to city centre. Staff were very friendly. Rooms are not 5 star but suited needs and the staff do everything to make you comfortable. I took advantage of the gym and the sauna and also used the breakfast restaurant. Very good. Beer was also on tap and service was appreciated. Will definatly stay here again and highly recommended.

We stayed at Platinum Hotel in Ulaanbaatar with my wife, and overall, it was a great experience from start to finish. We booked a Deluxe King-size room, and it definitely exceeded our expectations. The room was very spacious, spotlessly clean, and had a beautiful view over the city, which we really enjoyed, especially in the evenings. The bed was large and comfortable, making it easy to relax after a long day of exploring. The staff were extremely friendly and welcoming, always ready to help with any requests and making us feel at home throughout our stay. Their attitude really added to the overall positive impression of the hotel. Breakfasts were also excellent — a good variety of options, everything fresh and tasty, and a great way to start the day. All in all, we had a very pleasant stay and would definitely recommend Platinum Hotel to anyone visiting Ulaanbaatar. It’s a great combination of comfort, cleanliness, and friendly service, and we would happily stay here again in the future.

This hotel was in a good location 15-20 minutes walk to the central city. There wasn't much else closeby in the way of restaurants although there were several convenience stores. The rooms were very small & somewhat cramped but comfortable. I could feel the springs in the mattress. The staff at this hotel were very obliging in everything they did. The hotel offered breakfast which was VERY disappointing. It was peak season (Naadam Festival) and room rates were sky high but breakfast was very limited in options - and quantity. The quality was also very poor. This hotel had a nice outdoor seating area. When I ordered from the in-house restaurant, they were out of everything I wanted, so I went to the convenience store for a microwave burger - gross! At one point, I sat down on the little stool in the room and it SNAPPED IN HALF!! I couldn't believe it. Thankfully, I was not hurt but I fell flat on my back. This hotel is OK if you get a good deal. I paid over USD 100 per night and it is not worth that! Thanks to all the staff for a satisfactory stay.

I liked the hotel. It is located not far from the city center. There is a bus stop next to the hotel, you can get to the train station and bus station. The room is clean, there is a kettle, a refrigerator. TV with different channels. The room is not new, but clean. We did not eat in the restaurant, there is a store next to the hotel where you can buy food. The prices are not high.

The room was clean. However, the pantry door below the kitchen was gone, not finished, the wall in the shower booth was not finished and the water in the bathroom was cloaked.  I tried to communicate with the staff in the front office. However, could not communicate due to poor English skills. I don’t know whether it is Mongolian people or just that particular hotel.

There are convenience stores and Korean and Chinese restaurants inside the hotel building, so it was very convenient to solve meals and necessities. Location and breakfast are average, but overall it was a good choice to stay.