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9.5/10
Amazing
EEdaaaThe hotel is stunning. The rooms are huge and very clean. The bathroom has heated floors. The staff are friendly and helpful. The cafe downstairs has really good food and coffee. The only meh thing would be the breakfast, not very many options especially if you don’t eat pork.
GGuest UserI loved this hotel because the staff were so universally friendly and helpful, and the restaurant was just lovely. I had two great meals there. Good value for money too. My one big complaint is the room was way too hot. It was 33°C. The air conditioning didn't work. The only advice I could be given was open the window. The 3 inches it opened. Nothing worked and it did make sleep difficult. Such a shame as it puts me off rebooking for October when I go again. There is an excellent ”Walking Street” opposite the hotel with restaurants and bars, so I'll be sad to change to a different hotel. Fix the room temperature, please!
GGuest UserThe hotel is very clean, heard it’s one of the best in the city. There are many selections of breakfast, staff were very responsive to any needs and questions I had, location is great close to convenience stores and Gobi store and other stores. Taking a taxi is not easy in Mongolia, but staff can call it for you.
Also they have a good restaurant called Grill in the building with live music on at night maybe around 9/10pm, it was great experience overall.
AAnonymous UserThis hotel is located in an office building, occupying several floors. There's a convenience store and a coffee shop on the ground floor.
Check-in was brilliant! The first at reception spoke some English and checked me in at 7.30 in the morning without a problem. My room was spacious, the bed was large, although on the hard side. At this point the good things about the hotel come to an end.
Unfortunately, all the rest is quite bad. The lighting system is broken and you can't turn off the light above the bed unless you take out the key card, but then power outlets go off, so you can't sleep and charge your phone at the same time. Furniture knobs are falling apart, so does the knob on the shower. WiFi was down 2 times during my stay, including a very frustrating 12+ hour outage. Housekeeping doesn't seem to know what a Do Not Disturb sign means, entering the room regardless. Toiletries are the cheapest possible, not corresponding to the hotel name (e.g. Premium), lol.
All in all, price/quality ratio was underwhelming. I will not stay here again.
DDmitriiVery good hotel! There is everything for a comfortable stay. Very good hotel location and service. We were provided with a taxi to the train station and also provided with breakfast, despite the fact that we checked out very early. We can recommend this hotel to everyone who plans to visit Ulaanbaatar.
DDuerjiaThe hotel is very clean, nicely decorated, and its location is great. Many city attractions are within walking distance. Breakfast was decent, and the views were excellent. However, I was a bit disappointed that the hotel had a separate breakfast area exclusively for Korean guests, and others weren't allowed in. I would have really liked to try it.
GGuest UserThe Novotel in Ulaanbaatar, Mongolia, provides a modern, comfortable, and consistent international hotel experience with a central location, making it easy to walk to popular spots. Key features include friendly, English-speaking staff, spacious and well-equipped rooms, and a good gym and pool area.
SSaku8787It's a little far from the center of Ulaanbaatar, but within acceptable limits.
About a 40-minute walk.
There's a bank nearby where you can exchange money.
The room was spacious and clean.
JJinxiaomiaoailvyouThe room is very big and the clothes are very soft and comfortable. There are two restaurants upstairs, one Korean and one Chinese. There is a convenience store downstairs which is very convenient for shopping. The only thing is that the shower in the bathroom is not used, but everything else is fine.
GGaisihubilieThe room is very clean and well-equipped. The hotel is in a good location and the transportation is very convenient. The service staff are warm, thoughtful and very professional. Recommended!
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