Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 23, 2026|Bed in Single Room (Mixed Gender) (Mixed Gender)
Anonymous User
Positives: The location was walkable - there is an error to say it’s 20km from main square - it’s 2km away and walkable so location is good. Next to a small mall, food and convenience shop 24x7. It’s super new and everything is so clean and neat. Hot showers. Clean sheets. Aircond in room which is controllable. Fridge. Disposable bath towel, face towel, toothbrush, in-shower shampoo, soap and even conditioner, hair-dryer! Helpful staff. Overall great great stay! And of yah - it’s on the 4th floor but there is a lift thankfully.
Negatives: Breakfast is a plan shelf bun - nothing else. They sold my room despite me contacting them to say I was delayed for morning and not night check in and charged me for the day of the bed sold. But they were nice to find me alternative and refund the other. It would have been nice to get a compensation for the shock that the paid bed was not available. Overall staff nice and pleasant. The need to implement recycling cause they was very organized w disposable towels and slippers - but no recycling or attempt to reduce waste. Just need to go a bit green. Karaoke downstairs can be a bit loud.
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Price per night from:PLN 41
Posted on Aug 14, 2026|Deluxe 1-Bedroom and 1-Living Room Suite
Guest UserWe stayed here with our family and relatives, and it was a very comfortable and relaxing experience. The room was clean and cozy. There wasn’t Wi-Fi, but it honestly helped us disconnect and enjoy the peaceful surroundings even more.
The food at the restaurant was delicious, especially the beef khuushuur. The mushroom boortsog served at breakfast was absolutely amazing. We were able to truly relax and enjoy the quiet, beautiful nature.
My 3-year-old sibling and my 5-year-old sibling loved it so much that when we returned to the city, they kept saying they wanted to go back. Our whole family will definitely be visiting again.
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Price per night from:PLN 530
Posted on May 4, 2026|Deluxe Twin Room
drivenstephenBest hotel in Mongolia! No other hotel comes close. Location is great, rooms are clean and service is on point!
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Price per night from:PLN 1,471
Posted on Jun 29, 2026
Guest UserThe hotel room is spacious, and the location is good, about a 15-minute walk from the plaza. However, the breakfast was a bit limited and served in small portions. There are restaurants on the first two floors below, and the Chinese restaurant served up some delicious food – we ate there twice!
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Price per night from:PLN 280
Posted on Dec 3, 2025
Guest User
A really excellent hotel! The reception staff are so friendly and professional, and they speak very good English. They helped give me directions to nearby ATMs and also called a taxi service for me to go to the airport on my last day. The room was always very clean and the bed was comfortable. They have a laundry service that is quite cheap, and it was very convenient - you just have to put your dirty clothes in a bag and give it to reception, and they will return it to your room (usually on the same day). The breakfast was also delicious - a combination of a cooked breakfast, fruits, yoghurts, salad, cereals and cakes, along with tea, coffee and juice. I really enjoyed my stay here and I would definitely come back!
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Price per night from:PLN 257
Posted on Dec 29, 2025|Standard King Room
Tang MinghePaid for rooms with breakfast but 1 one the days I went down there were no breakfast service in the hall. Was told to order and they will send it up. End up my breakfast never came and I had to call and complain but the lady over the phone just hanged up on me. Last time patronising this hotel
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Price per night from:PLN 610
Posted on Apr 12, 2026
Kichrech
We stayed at Platinum Hotel in Ulaanbaatar with my wife, and overall, it was a great experience from start to finish.
We booked a Deluxe King-size room, and it definitely exceeded our expectations. The room was very spacious, spotlessly clean, and had a beautiful view over the city, which we really enjoyed, especially in the evenings. The bed was large and comfortable, making it easy to relax after a long day of exploring.
The staff were extremely friendly and welcoming, always ready to help with any requests and making us feel at home throughout our stay. Their attitude really added to the overall positive impression of the hotel.
Breakfasts were also excellent — a good variety of options, everything fresh and tasty, and a great way to start the day.
All in all, we had a very pleasant stay and would definitely recommend Platinum Hotel to anyone visiting Ulaanbaatar. It’s a great combination of comfort, cleanliness, and friendly service, and we would happily stay here again in the future.
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Price per night from:PLN 276
Posted on Jul 15, 2026
D. ChoRoom: The hotel needs to clean the room thoroughly, not just the bathroom but also the carpeted area, and fix the base board moldings as well as the loose heater radiator which supposed to be anchored down to the wall. Although the room is carpeted wall to wall, I can see bare floor on the edges and the corners.
Location: Not good, but at the same time not bad either. All attractions are within $3~$4 away which is more than I paid in other ~stan countries nearby. May be it is a Mongoljan thing, but for me it wasn't easy to hire taxi cab unless I am willing to pay the extra tips.
The front staffs: Very friendly and eager to provide help. Not all of them speaks English, but it is not a problem since they translator app is widely available.
Furnitures in the room: Very old, and there are wears and tears every part of the furniture. I don't know the other rooms, but the room I was given was too small for the furnitures to be placed in first place.
Overall: I wouldn't stay here again. The over all conditions of the hotel was not even close to the pictures shown in the trip.com app. If you select this hotel based on the pictures, you would be very disappointed if you are given the room I stayed in. Avoid Room 602 anyway you can.
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Price per night from:PLN 245
Posted on Nov 9, 2025
Guest User
Quite pleasant. Bit aged facilities. Wished the staffs speak some foreign languages other than only mongolian.
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Price per night from:PLN 122
Posted on Jul 12, 2024
Naran1125
great but breakfast is very bad just like a trash
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Price per night from:PLN 378