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10.0/10
Outstanding
GGuest UserI've stayed at the White House three times now. The room is spacious and well heated, it has a bathtub, they provide bathrobes, there's a fantastic Korean restaurant on the first floor, and it's in the heart of the city.
The best hotel in UB, as far as I'm concerned.
GGuest UserI pre-booked hotel car for airport and drop off by email and confirmed the departure time with the hotel receptionist again when I arrived at the hotel. However they still missed my booking. They couldn’t arrange the hotel car at the end but arrange a taxi for me. The hotel facilities are ok, but the receptionist staff is not professional.
GGuest UserGood and clean hotel. While it's rated as 5-star, I would give it a high international 4-star rating. Staff are helpful and their English is very good. Location overlooks the main square of UB - this is a plus and minus. If there are a lot of activities/celebrations going on while you're in UB and you're facing the square, you'll hear ALL OF IT. If you're looking to go the main business area just north of the Shangri-la Mall, then it's about a casual 15-minute walk.
AAnonymous UserThe location of the hotel is by walking distance to attraction such as Chinggis Khan museum,Sukhbaatar square, Government Palace. Room is very spacious. Bathroom’s rainshower and headshower are excellent with strong water pressure. Highly recommended to stay at this hotel. Hotel staffs are polite and kind. Great view from the room overlooking a big local temple and houses on the hill.
DDuerjiaThe hotel is very clean, nicely decorated, and its location is great. Many city attractions are within walking distance. Breakfast was decent, and the views were excellent. However, I was a bit disappointed that the hotel had a separate breakfast area exclusively for Korean guests, and others weren't allowed in. I would have really liked to try it.
DDmitriiVery good hotel! There is everything for a comfortable stay. Very good hotel location and service. We were provided with a taxi to the train station and also provided with breakfast, despite the fact that we checked out very early. We can recommend this hotel to everyone who plans to visit Ulaanbaatar.
AAlfongThe standards of this hotel was not befitting of Novotel chain. There was no TV guide & electrical chargers were not set up properly & we had to shift the locations to charge my devices. Room was spacious & quiet expect for several tour groups designated on the same floor as ours which resulted unpeaceful nights. Service quality was acceptable but the management should seriously looked into quality & service standards of this hotel.
GGuest UserIt is comfortable and very good for a price. Had a funny accident, was given a key to the occupied room. Partially dressed man was there. :)) But then the room was changed. Safe did not work but was fixed, lamps did not work on night stands but I did not need it. Overlooking the construction site. The shower button could not switch, but when someone helped it was a great shower, water pressure. Location is not that beautiful but it had a good sauna, small swimming pool and a good small gym.
GGuest UserOld and quite basic. Staff hardly speaks English so almost no interactions with guests. Only 1 bottle of water given a day. Wifi is horrible! Keeps dropping every couple of minutes and had to reconnect every time. Location is good.
YYataliyaThere is no hair dryer or disposable slippers, but the price is OK. It is convenient to walk one kilometer to the state-owned department store. However, Mongolia is not really a tourist country. Ulaanbaatar is a capital city. I don't want to stay there for a day. The cost is too high.
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