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9.3/10
Great
DDAnsteyI stayed there with my toddler. This was our second visit, as we chose it for a staycation escape from the long winter. The rooms did not have air purifiers or humidifiers, which made the air extremely dry. Both my child and I experienced constant static in our hair throughout our stay. We also suffered from dry nasal congestion, including blood streaks in the mucus. Another factor that may have contributed to the dryness was the carpeting. The carpets did not appear clean, as winter snow and mud had left visible footprints.
AAnonymous UserThe location of the hotel is by walking distance to attraction such as Chinggis Khan museum,Sukhbaatar square, Government Palace. Room is very spacious. Bathroom’s rainshower and headshower are excellent with strong water pressure. Highly recommended to stay at this hotel. Hotel staffs are polite and kind. Great view from the room overlooking a big local temple and houses on the hill.
GGuest UserGood and clean hotel. While it's rated as 5-star, I would give it a high international 4-star rating. Staff are helpful and their English is very good. Location overlooks the main square of UB - this is a plus and minus. If there are a lot of activities/celebrations going on while you're in UB and you're facing the square, you'll hear ALL OF IT. If you're looking to go the main business area just north of the Shangri-la Mall, then it's about a casual 15-minute walk.
CCatherine AnnThis hotel was not as grand as we remembered of Kempinski Hotels, and in fact felt a little dated. Especially the twin-bed room which had an odd layout. But it was comfortable and had all the amenities you could need. Staff were very helpful and professional. We ate one night in the hotel and food was good.
The hotel is about 2km from the square. You can walk it (about 30 mins) but it is also to get a UBcab anywhere using the app.
DDuerjiaThe hotel is very clean, nicely decorated, and its location is great. Many city attractions are within walking distance. Breakfast was decent, and the views were excellent. However, I was a bit disappointed that the hotel had a separate breakfast area exclusively for Korean guests, and others weren't allowed in. I would have really liked to try it.
GGuest UserI would highly recommend this hotel, it is well located near the city centre and its staff are very friendly and helpful. They arranged a car to pick us up from the airport when we arrived and helped us check the time and location of the show we wanted to see. When we arrived they upgraded our room, which was beautiful, spacious and very clean.
Rravil65I liked the hotel. It is located not far from the city center. There is a bus stop next to the hotel, you can get to the train station and bus station. The room is clean, there is a kettle, a refrigerator. TV with different channels. The room is not new, but clean. We did not eat in the restaurant, there is a store next to the hotel where you can buy food. The prices are not high.
GGuest UserThe Novotel in Ulaanbaatar, Mongolia, provides a modern, comfortable, and consistent international hotel experience with a central location, making it easy to walk to popular spots. Key features include friendly, English-speaking staff, spacious and well-equipped rooms, and a good gym and pool area.
MM275613****The hotel is very unique and in a good location. The front desk guy is very friendly and can speak some simple Chinese. The room is clean and tidy, and the bed is very comfortable. Overall it's OK.
GGuest Userjust stayed one night and booked a cheaper room, but it was still plenty good enough. the fridge and tea kettle need to get plugged in. you can hear neighbors if their doors are open, but not if the doors are closed. i stayed there again a second time some days later with a higher priced room, that was better. will try to upload that review soon... its positive. oh and the food in the restaurant is good. staff supportive and some speak english.