4-Star Hotels in Playa del Carmen

Very quiet, very close to Kleik Paradise, there are sometimes monkeys on the trees in the yard, and there will be chameleons on the road.

Drive according to the navigation. There is free parking on the ground floor of the hotel. The front desk service is very good and the room is large. It is very suitable for families. Only soap and shampoo conditioner are provided in the room, no shower gel. There are air conditioners and fans, the beds are comfortable and the quilts are thin. The room near the seaside is a bit tide, you can walk to the seaside, it is close to the pedestrian street of Carmen, and it is convenient for eating and shopping. Breakfast needs to be paid separately, and the price is fairly close to the people. I ate more than 20 RMB per person for three days.

T'es bel hotel chambres spacieuses belle piscine A friendly staff right breakfast Sorry that the cappuccino of the morning is paying when you have it can lunch is included A tranquillity despite the location in the centre Very close to the road station I recommend

Location is great. Checkin was easy. Rooms are spacious with a little kitchenette (stove cooktop & microwave) but there’s no dishes or utensils to cook. Decent coffee/tea setup. Nice robes. Medium sized fridge with freezer section. City view rooms do not have balconies and face street with view of ice cream shop and laundromat. Pool is warm & pool towels available. 1 block from the busy street and 2 blocks from beach. There’s a bar with a pool table, foosball, and darts where happy hour was offered for an hour daily. BREAKFAST WAS NOT WORTH WAKING EARLY FOR. Very limited options and was cold. Also after checking our reservation at the breakfast restaurant they were insisting we pay for it when we paid for it with the reservation. Also felt the breakfast staff were a bit rude when I tried asking for details on the station others were lining up for reminding me of things that were included or not.

We stayed at the Viva Azteca Hotel for 7 days to celebrate our wedding anniversary. When we entered our room, the small gestures made for our anniversary made us very happy. All the staff members are smiling and doing their best to ensure you have a relaxing holiday. The resort has a perfect beach. However, the sea was very wavy and covered with sea plants. The food and evening shows were very good. There are plenty of places to visit around the hotel. It is also within walking distance to the 5th Avenue in the center. As a result, we had a wonderful holiday. Thank you Viva Azteca, you brought color to our lives.

Location is good. It is close to 5th avenue and beach. I loved the resort and nature. It was lovely and cozy. But there were ants in bathroom and straw fell down because of palapa. There's no refrigerator in the room. We enjoyed breakfast and dinner. All of staffs are kind and friendly. Espacially Rogelio was really kind and pleasant.

Unfortunately, the stay was disappointing because the room category I had booked and which was more expensive was not available when I checked in. The room I was assigned afterwards was so loud that I asked to be changed because it was impossible to sleep. The staff claimed that the hotel was fully booked, but rooms were available to book on various booking platforms! Strange.

Very friendly staff. Great a la carte breakfast, lunch and dinner. The rooms are “Amazing”, very large and are cleaned several times a day, top service from maintenance staff. Simply an absolute must! Car required.

Awesome location and for those that like the night life, super close to the bars and clubs. Convenient location and depending on the room, you can avoid the rooftop and outside noise, just ask.