4-Star Hotels in Sapa

Location is superb - right behind the famous Viet trekking cafe, however, it's a steep walk up to the hotel and the road is extremely dark at night. Amenities is below expectation - shower light went bust midway of shower, balcony door could NOT BE LOCKED, entry lights could NOT BE SWITCHED OFF so we slept with the lights on. I attempted to inform the front desk during check out but he wasn't paying much attention. (at least he did apologize) Breakfast - 1st morning, we went in to restaurant on our own, no staff came to ask for room number or to sit us. 2nd morning was great, staff greeted us, sat us down and ask for our order, which we then realized we could have ordered eggs/mains from the staff. Overall it was an OK stay due to the location, but definitely would not return.

Less than 5 minute walk to Sun Plaza. Staff are accommodating and helpful. Breakfast selection is good as well. The balcony in the room is a plus. Also, the welcome fruits, snacks and drinks left in the room. Enjoyed our stay in Sapa.

This hotel location is overall good , by walking distance reached the local famous banh mi stall and also sun city . Reception very friendly and helpful during check in and try allocated let us check in early . Comfy stay with reasonable rates.

I would like to express my heartfelt thanks to Sapa Passion Hotel and Spa. They say they aim to provide “a home away from home,” and they truly delivered on that promise. From the moment we arrived in Sapa early in the morning, the staff kindly allowed us to check in early. After an overnight sleeper train, being able to rest a little before exploring Sapa was such a blessing. As soon as we entered the room, we were amazed by its spaciousness and cleanliness, and the clear view of the lake from our window was simply beautiful. The receptionist also suggested several local activities for us, and although we couldn’t join due to the weather, we truly appreciated her thoughtful recommendations. On our departure day, we took a night bus out of Sapa, and the hotel generously let us use their bathroom to freshen up before our journey. It made our departure so much more comfortable. We felt genuinely cared for during our entire stay, and I sincerely recommend this hotel to anyone visiting Sapa.

The room is good. Customer service is excellent. The receptionist was very attentive and always willing to help and advise us. Breakfast was adequate. The hotel's location is very good. Sapa Station is about a five-minute walk away, but there are hills. From the hotel to the center it's downhill, and from the center to the hotel it's uphill. The only thing we didn't like was that check-out is at 11 AM; we thought that was a bit too early.

Huge Thanks to the receptionist Kelvin and room boy top notch service with extra miles handling our luggage. please give both of them a big bonus this year's performance review. 7 ⭐ For the management attention, the hotel room allocated for us at building 2 was damp not fresh. 3 ⭐ only!

Though it's about a 15-minute drive from Sapa, the views are absolutely breathtaking, and the hotel is incredibly well-equipped. The breakfast here might just be the best I've tasted in Vietnam. The staff provided exceptional service, going above and beyond to accommodate all our requests. I highly recommend it.

We had a wonderful stay at this hotel and truly enjoyed the experience. The staff were warm, welcoming, and very helpful from check-in to check-out. Breakfast every morning was delicious with a good variety of options, and we really enjoyed starting our day there. The view from the hotel was also beautiful and made our stay even more relaxing. We were especially grateful for the kind surprise of a complimentary one-night upgrade from our Superior Room to a Suite Room. It was a lovely gesture and made our stay feel even more special. Thank you for the excellent hospitality and memorable experience. We would definitely love to stay here again and highly recommend this hotel to others.

It’s quite far from the downtown area, and the road has a lot of steep slopes, so walking from the city center to the hotel is difficult. However, it’s close to Cat Cat Village, making it easy to visit on foot, and you can even see part of the village from the hotel. ^^ I looked at all the hotels in Sapa with a swimming pool, and this one is definitely in the top three. I also liked that they have shower facilities available after swimming or even after check-in/check-out.

Comfortable rooms with well prepared amenities. Breakfast starts as early as 7am, can order from the menu too other than what were served. Very helpful and kind staffs, including Autumn and 2 very friendly guy staffs, who helped us to settle all the issues we encountered, helped buy fansipan tickets and helped to move our luggages. Thank you for the excellent service. Recommended for a stay in Sapa. Location is strategic too.