4-Star Hotels in Sapa

Directly opposite Sun Plaza for tram ride to Fanispan. Outside hotel, many restaurants, shops and massages to select. Walk across Sapa Square, more restaurants and shops with few top rated in Google Maps with a shop selling rejected branded sport wear (original quality but need to carefully find the reject/defects). Room is clean and staff are polite and helpful. Bathroom water pressure is low but acceptable. Free water bottles, coffee and tea bags. Universal power socket available in rooms. Big bath towels.

Overall, the stay was very pleasant. The view from the room's window, with the miniature train passing by, was a delightful surprise, especially for railway enthusiasts or those looking to experience the local atmosphere. The location is incredibly convenient, not far from the main street and the train station, making it easy to get around on foot or by other means. It offers just the right amount of amenities. The breakfast selection isn't huge, but the food is quite palatable. It's perfectly fine for a simple breakfast to refuel. The minor drawback is that if you shower late in the evening, the hot water temperature can be a bit insufficient. Given Sa Pa's cooler weather, you might shiver a little after showering. I'd suggest showering earlier or for the hotel to improve the hot water consistency. Overall, it was still a comfortable stay. The location and window view are definitely worth it. If the hot water issue could be resolved, it would be even better.

Though it's about a 15-minute drive from Sapa, the views are absolutely breathtaking, and the hotel is incredibly well-equipped. The breakfast here might just be the best I've tasted in Vietnam. The staff provided exceptional service, going above and beyond to accommodate all our requests. I highly recommend it.

Outstanding Service at Sapa Horizon Hotel We had a truly pleasant stay at Sapa Horizon Hotel, thanks to the hotel’s excellent service and warm hospitality. Special recognition goes to Tom, who speaks fluent English and is extremely considerate and attentive to guests’ needs. He went out of his way to ensure our requests were well taken care of, making our stay comfortable and stress-free. The breakfast was decent, offering a selected variety with thoughtful attention to guest preferences. Overall, the service level exceeded our expectations, and the staff’s genuine care made a real difference. One small area for improvement would be the shower water temperature at room 702, which was inconsistent during our stay. We hope the hotel can address this promptly. Aside from this minor issue, everything else was excellent. We would highly recommend Sapa Horizon Hotel to anyone visiting Sapa and would gladly stay here again.

I would like to express my heartfelt thanks to Sapa Passion Hotel and Spa. They say they aim to provide “a home away from home,” and they truly delivered on that promise. From the moment we arrived in Sapa early in the morning, the staff kindly allowed us to check in early. After an overnight sleeper train, being able to rest a little before exploring Sapa was such a blessing. As soon as we entered the room, we were amazed by its spaciousness and cleanliness, and the clear view of the lake from our window was simply beautiful. The receptionist also suggested several local activities for us, and although we couldn’t join due to the weather, we truly appreciated her thoughtful recommendations. On our departure day, we took a night bus out of Sapa, and the hotel generously let us use their bathroom to freshen up before our journey. It made our departure so much more comfortable. We felt genuinely cared for during our entire stay, and I sincerely recommend this hotel to anyone visiting Sapa.

Huge Thanks to the receptionist Kelvin and room boy top notch service with extra miles handling our luggage. please give both of them a big bonus this year's performance review. 7 ⭐ For the management attention, the hotel room allocated for us at building 2 was damp not fresh. 3 ⭐ only!

I had a wonderful stay at Joville Hotel in Sapa, and it truly exceeded my expectations. The place itself is clean, comfortable, and offers great value for money—but what really made my experience unforgettable was the staff. They were incredibly friendly, warm, and always ready to help with a genuine smile. From the moment I arrived, they made me feel welcome and well taken care of. Whether it was assisting with directions, arranging transportation, or simply checking in to make sure everything was okay, their level of care and attentiveness was exceptional. It’s rare to find such accommodating and kind service, and it definitely made my trip more enjoyable and stress-free. I would highly recommend this hotel to anyone visiting Sapa, and I would gladly stay here again.

The hotel is centrally located, with food options nearby and within walking distance to Fansipan. The staff was helpful in arranging a taxi. The hotel was also clean and comfortable. However, the shower water pressure was too low, which slightly impacted the overall experience.

It’s quite far from the downtown area, and the road has a lot of steep slopes, so walking from the city center to the hotel is difficult. However, it’s close to Cat Cat Village, making it easy to visit on foot, and you can even see part of the village from the hotel. ^^ I looked at all the hotels in Sapa with a swimming pool, and this one is definitely in the top three. I also liked that they have shower facilities available after swimming or even after check-in/check-out.

Comfortable rooms with well prepared amenities. Breakfast starts as early as 7am, can order from the menu too other than what were served. Very helpful and kind staffs, including Autumn and 2 very friendly guy staffs, who helped us to settle all the issues we encountered, helped buy fansipan tickets and helped to move our luggages. Thank you for the excellent service. Recommended for a stay in Sapa. Location is strategic too.