Hotels in Sapa

"I'm so thankful for the staff who took care of us on our stay from 14-17 December 2025. In particular I want to thank staff (Huong? I'm sorry if I am butchering your name) a lady who very kindly assisted us with a personal matter. Taking trouble and going the extra mile to make our stay safe, pleasant and enjoyable ☺️ The restaurant staff were also very friendly and accommodating. It was the first time we ate at a restaurant as a group and all orders were hits with not one miss. Only thing to mar the stay would be a leaking pipe in the bidet that soaked our floor mats but staff were quick to provide a stop gap to ensure our stay remained pleasant."

"Pao’s Sapa Leisure Hotel – Excellent Location & Outstanding Staff I recently stayed at Pao Sapa Hotel and had a wonderful experience. The location is excellent—right beside Moana Sapa and just a few kilometers from Cat Cat Village, making sightseeing very convenient. The town is also within walking distance from the hotel. The room was spacious with a beautiful valley view, and the breakfast was delicious. The language barrier can be challenging, but the reception staff always have someone who speaks English. Katie, in particular, was extremely helpful. She assisted us with planning our Fansipan trip and booking tickets, and the hotel staff maintain a group chat to update guests on peak weather conditions, which is very useful. During our stay, the air conditioning wasn’t working and the room became humid after a long day out. Communication was difficult at first, but Katie responded to our message even after office hours and helped resolve the issue, allowing us to rest comfortably. Kudos to Katie and the team for their dedication and excellent service. I highly recommend Pao’s Sapa Leisure Hotel for its prime location, spacious rooms, and outstanding staff support."

"Nice clean room. Comfy beds but the pillows are too thick. Elevator is good. Good bathroom. Decent location with a supermarket at the corner and lots of places to eat. 4 blocks away from the main hustle area but you will get quiet at night to sleep. Brother and sister owned and run. They rent motorbikes but the bikes are small and have no phone holders. Rent 125cc automatic Hondas and Yamahas with good phone holders from the family run Massage place right next door. They give outstanding massages also and woman speaks fluent English and can help you solve any problem."

"I seldom write negative reviews. Unfortunately, I have to do so this time. This hotel markets itself as 4-star, but 3.5-star is probably more appropriate. I booked a Family Room for 2 nights, and it felt like the family room hasn't been occupied for extended period. When we checked in, (1) TV was not working, (2) safe was faulty and couldn't be locked, (3) lamp by the bed was not working, (4) fridge was barely cold (staff explained that the power is weak. But the fridge was room temperature throughout our stay), and (5) the wardrobe door cannot be closed properly; the light from the wardrobe was kinda annoying at night when the lights were off. The family room has no window and the restroom has a musty smell. During our first night (April 2), we asked for an ice bucket at the reception - we collected it physically from a male staff who was on duty and who was visibly upset and was moderately shouting at guests who called the reception. Overall, the location is great. Staff (esp Mr Thomas) tried their best to fix the problems in our room. I walked past the other rooms facing the city and they looked more pleasant than the family room. However, I would advise AGAINST booking the family room (which is the most expensive room type). Again, I don't think it's a 4-star hotel, though the staff are commendable. I think the management should do something to rectify this problem as there are several negative reviews on the same observations. Thank you."

"It was a good choice i booked the azure sapa hotel coz location was good , everywhere you want is just in the corner just few minutes walk to the sun plaza where the train station to take us to cable car to mt.fansipan . Staffs is very accomodating, help us booked our trip to mt.fansipan back en fort she even help us to settle our bus sleeper booking back to hanoi, its really amazed me that azure was helping me all i need on our one night and 2days stayed in the hotel.. breakfast was good,just simple tradional breskfast . Since we checkout early , you can leave the luggage in the hotel until your last hour on your stay to SAPA , it was really a nice experience that i visited the sapa vietnam .. until my next plan 🙏. Highly recommended🙏"

"I had a wonderful stay at Phuong Nam Hotel. The location is very convenient just about a 500-meter walk to Sun Plaza, making it easy to explore the area. Even though I arrived early at 6am from Hanoi, the staff were very accommodating. While waiting for the 2pm check-in, they kindly allowed me to freshen up and store my luggage, which I truly appreciated after a long journey. The breakfast is also worth mentioning only 100,000 VND per person, with a wide variety of choices. Definitely great value for money. Right in front of the hotel, there’s a shop where you can buy many items at very affordable prices. It’s always packed with people, which shows how good it is and it’s totally worth checking out. Overall, this is one of the best hotels I’ve experienced. Highly recommended for anyone visiting Sapa!"

"It was a felt -like-home hotel experience. The hotel manager accommodated me well and attentively assisted with all that I needed. I could just hear some noise outside however, it's not much of big a deal.The location is not too far from the center and it will just take a few minutes to get there, same goes when with the bus stations. There are also cafe's and restaurant around near the area. Also, there is a motorbike rental just in front of the building that you can rent for a very affordable price. Overall, my stay in En Home-Cozy Living is satisfactory. TIPS: make sure to pin ''EN Homes- Cozy living'' on you digital maps cause there are other hotels/homestay with the same name. If you know how to safely drive a motorbike, may it be manual or automatic, I highly recommend to rent one from the motorbike rental shop/massage spa just in front of EN home-cozy living building. It's cheap and convenient to use rather than hiring a driver to drive for you."

"A wonderful hotel for a romantic trip. The views are magnificent, especially when it's foggy, and you get these views from all sides of the hotel. The location is a bit remote from the city, but it's not a big deal since taxis are cheap – 10-15 minutes and you're where all the cafes and the church are. The rooms are perfectly fine, and the service is good. However, breakfast is just okay; the selection isn't huge, and by the third day, I was a bit bored with it. 😉 But the views and the quiet make up for everything; they alone are worth choosing this hotel for."

"We arrived in Sapa before 7 AM via the Hk Sleeping Bus, and the office was incredibly chaotic and crowded. We had pre-requested a hotel drop-off service, but it was so busy that we considered just walking, as Google Maps showed our hotel was only a 10-minute walk from the office. We decided to wait a bit longer for the drop-off service, and it's a good thing we did – that walk would have been impossible! Sapa has narrow streets, lots of steep inclines, and many construction sites. If we had just walked without knowing, it could have been a real problem. Anyway, despite being on a slope, the hotel staff greeted us warmly and happily stored our luggage for free. The room was spacious and in great condition. My only minor complaint is that there was no toilet paper holder, which was a bit inconvenient. Don't expect much from breakfast. The location, however, is excellent. Sapa Station is very close, and we only took a taxi to Cat Cat Village; everything else was within walking distance. For Cat Cat, I recommend using Grab. We asked the hotel to call a taxi for us, and I feel the driver overcharged us significantly. For our departure, we had also requested a pickup. When the scheduled pickup time approached and the bus hadn't arrived, the staff members personally contacted the bus company to confirm and reassured us. Thank you, everyone! ^^"

"Very easy to check in and check out. The reception is very helpful. Also can call for an in room massage. Very close to Sapa central but quiet and peaceful environment."