5-Star Hotels in Changchun

We are very happy with our stay. All the staff were very helpful especially our receptionist 小果，she arranged us free transport to airport and late checkout, also offered free use for the mini bar in fridge although we didn't use it but we are very appreciated her her offer. I would also like to mention the duty manager and her team was very helpful too , her and her colleagues helped us to take our laugages to the hotel mini bus, the journey to the airport was fast and smooth and the driver was very polite. There's so much good things I want to mention about including their cleaning team, including the cleaning supervisor and their team member孫娟，they were very attentive, they seen my glasses was on the table and she left me some cleaning wipes for my glasses. Their breakfast was so delicious and so many options too , including my favourite dim sum, the server 刘奎志was very friendly he can communicate with us in English too. The hotel itself is very large and have a fantastic gym and spa , there's also music restaurant and Japanese restaurant too. We will definitely come back to stay in this hotel if we visit Changchun again and definitely recommend this outstanding hotel to everyone!

I booked the hotel as an alternative to other 5-star hotels in the city. The check-in went smoothly. The staff was friendly but the service was a bit pushy for me. The hotel is in prime location with a wonderful view of the river that could be enjoyed through the floor-to-ceiling windows. Sadly, I could not appreciate it as the windows were quite dirty (I could barely see anything). I ended up taking a walk along the river which I did not regret. The bathtub was a bit outdated (mildly put). My second day, I ordered breakfast yet the room service was VERY slow. I anticipated something more client-oriented, modernized, clean, and swift from a 5-star hotel. I enjoyed my stay nevertheless but next time would consider other options.

This hotel is really great! I was so surprised they even offer travel photography – I didn't expect that at all. I was in a rush and not exactly a young girl anymore, so I didn't try it this time. But if I have more time next time, I definitely want to give it a go, especially since you get 9 free shots! The voco hotel truly exceeded my expectations! The moment I walked in, I was captivated by the beautiful retro red and black design. Both the lobby and the corridors are super photogenic. The room was clean and luxurious, the bedding was incredibly soft, and the floor-to-ceiling windows let in so much natural light. The ambiance is just perfect, making it ideal for a romantic getaway. Hailey Zhang, the receptionist, was so kind and thoughtful, she even upgraded our room type. The breakfast was exquisite, and the hotel's location is fantastic – very close to Jingyuetan, Wanda Plaza, and Siji Nanhe. It's super convenient to come back and relax after a day of sightseeing. They even have a thoughtful late-night snack service from 9:00 PM to 10:30 PM.

This hotel, nestled in Beihu Park, is truly upscale. The rooms are spacious, the facilities are brand new, and the service is exceptionally attentive. A special shout-out to Lin Yuzhu, a server at the hotel's breakfast area, who was incredibly thoughtful. When my child accidentally spilled a plate, she immediately helped clean it up, showing great warmth and attentiveness. She definitely deserves a thumbs up! The hotel's accompanying ice and snow playground is also a lot of fun, and the best part is there's no waiting in line, so you can play to your heart's content.

Arrived late and the king-size rooms were all taken, so they upgraded me to a suite. The suite was a bit simple in terms of decor but incredibly comfortable. I slept really well thanks to the super comfy mattress and pillows. Hannan at the front desk was very helpful and even called to book the Chinese restaurant on the third floor for me. I was in a rush when I left and forgot to return the room key card. I called the front desk, and they checked me out instantly. Definitely top-notch international service.

I returned to Changchun two years later and booked the same Oriental Yuehua Hotel. As always, the experience was fantastic! The room was clean and tidy, and the bedding was soft and comfortable, ensuring a good night's sleep. Front desk agent Qi Yu was warm and attentive, and check-in was quick and efficient, even offering a room upgrade. The breakfast was plentiful, combining Chinese and Western cuisine, and was delicious! I'll definitely stay at Oriental Yuehua again next time I'm in Changchun!

I frequently stay at the Sheraton Gaoxin, and this time I came with friends for the Dragon Boat Festival holiday. The room was clean; I had asked the staff to air it out for me in advance, so it felt very comfortable when I walked in. Even though the weather was often rainy, I was still in a great mood. I really love the lighting in the lobby; I always want to take photos whenever I visit. Service: All the staff are excellent. I even bothered them to bring up my late-night takeout order – really appreciate their hard work! Environment: Great, and it smells good! Facilities: Perfect

The New Century Grand Hotel is located across from the No. 54 tram, and the terminal is just a short walk to the mountain. It's a 5-star hotel with an excellent location, cleanliness, and service. 👍 I was traveling with my child, and the front desk upgraded me to a deluxe suite on the 11th floor. I've traveled to many cities and stayed in many hotels, but one that particularly impressed me was the Garden Hotel in Guangzhou, a Platinum Five-Star hotel where I stayed in a suite. A hallmark of a good hotel is excellent service and thoughtful consideration for guests. Breakfast is also very Northeastern-style, featuring dumplings with three fresh fillings, fried bean buns, corn tortillas, steamed potatoes, and steamed eggplant. You have to wait in line for the wonton stew. There's also a wide variety of breads. However, some items were sold out quickly, and the replacement process was a bit slow. I'd also like to thank Ctrip's customer service for their excellent service. I overbooked, and they even refunded the difference. Thank you.

The most impressive part of this stay was definitely the professional and thoughtful service from the front desk staff! From the moment I checked in, Wang Qiu patiently and thoroughly answered all my questions. They even proactively helped me with my luggage and gave recommendations for local restaurants, all while maintaining a warm and genuine smile that immediately made me feel at home. When I needed to print some documents late at night, they responded quickly and resolved the issue efficiently. A huge shout-out to the entire front desk team!

The hotel is quite large, and so are the rooms, but the facilities are old and not smart. The front desk staff had a terrible attitude. When I checked in, I mentioned my reservation included breakfast for two, and the first thing the front desk said was that my room didn't include breakfast. They didn't say anything else until I asked them to double-check, and then they confirmed I had breakfast for two. They also didn't tell us where to find the elevators, or that if we drove, we could scan a QR code for free parking when leaving. We ended up paying for parking when we went out for dinner. They also didn't inform us where breakfast was served. Since we had a child with us, they didn't even provide kids' slippers or toothbrushes. Overall, it was a very poor experience.