5-Star Hotels in Changshu

The hotel is comfortable and clean, the room conditions exceed expectations, the facilities are thoughtful, the layout is warm, and the parking is convenient. The location is excellent, facing the Lushan Mountain, backed by the bamboo forest and tea garden, and you can walk to Xingfu Temple and the Lushan cableway in 5 minutes. The service is warm and standardized, and it is very convenient to bring pets. Pick a lot of extra points for the hotel to travel, leaving a very good impression on Changshu!

As expected of a high-quality hotel, the attention to detail is evident in every aspect, and the stay far exceeded expectations! Upon arrival, the front desk greeted us proactively, offering warm water during check-in. There was no long wait, and they even thoughtfully upgraded our room, maximizing our positive impression. The room was spacious and well-laid out, with a simple yet stylish interior design. The furniture and appliances were all from top brands, easy to use, and fully functional, making it convenient for working or grooming. A comfortable sofa by the window provided a relaxing spot to enjoy tea and the view. The lighting throughout the room was adjustable to suit different needs. Cleanliness was impeccable; the bathroom glass and mirrors were sparkling clean and watermark-free, the toilet was thoroughly disinfected and odor-free, and even the toiletries were sterilized at high temperatures. Even hard-to-reach areas like under the bed and corners of tables were meticulously cleaned. The hotel's facilities were comprehensive, with a fully equipped and regularly cleaned gym, and a laundry room with dryers and detergent – ​​perfect for business travelers. The 24-hour concierge service was responsive and readily available, quickly resolving any needs. Breakfast is a buffet with freshly ground coffee. Waiters promptly clear away empty plates during your meal, providing attentive and undisturbed service. The location is excellent, with convenient transportation nearby. There are convenience stores and restaurants downstairs, making it easy to get around and shop. Returning to the hotel at night is also very safe. From check-in to check-out, there were absolutely no complaints. The facilities, service, environment, and details were all top-notch. A five-star rating is well-deserved, and I will definitely stay here again next time!

This is my second time staying at this hotel in Changshu, and the service is still exceptionally good. Upon check-in, I received fruit, and in the evening, there were snacks and milk. Breakfast is served at the Novotel next door. Overall, it's pretty good, with both Chinese dim sum and Western breakfast options.