Featured facilities: Swimming Pool, Spa, Nightclub
Great
258 reviews
9.0/10
1 night
From €145
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9.2/10
Great
RricksterI needed to stay here for a business trip. The good points are the consistently high quality of the St. Regis rooms, the abundant breakfast, and I loved the swimming pool.
The downside is the location. The new capital city is so new; the nearest shopping mall is a 30-minute drive away, and because it's so new, even ride-hailing services are hard to find. The hotel only has two restaurants.
VVon30Stayed for 4 nights. Upon check-in I asked the man at the reception if anything else was needed as normally a deposit would be taken. Was told that everything was fine. On the 2nd night we decided to have dinner at the restaurant at the lobby. Food was not prepared as I requested as I ordered steak. The waiter insisted that I sliced through the middle to check it as I ordered medium rare. He agreed that it was overcooked. Took it back and said that they would prepare another order. However, 5minutes later he sent the same steak back to me and mentioned that they checked under proper lighting and it was cooked properly. It was very obvious that it was definitely overcooked and dry. I just accepted it and couldn’t be bothered. Mind you the fries that came with the steak was over fried and hard as rock. I didn’t even eat another piece after trying it. Halfway through chewing on the hard and dry steak. The waiter decided to come back again and ask if everything was fine and if I didn’t like it they could cook me another piece. This was just frustrating and I didn’t want to wait anymore as it was late and I was tired from a full day tour. Finally finished my dinner and asked for the bill. I signed it to the room. The waiter comes back and tells me that I didn’t put a deposit in the room so I had to pay. Mind you I brought no cards or cash since I expected that I could bill to the room. One of us ended up going back to the room to take money to pay for the meal which was embarrassing and unacceptable for our standards. We were staying for 4 nights. On our last night of stay, we came back to the hotel and we were locked out of the room. Had to go back to reception and found out that the person who checked us in didn’t put the correct number of nights. This was truly a disgrace on Waldorf and the receptionist. Obviously your staff at the check in need more training. I have stayed in many international hotels around the world and never face such lowly trained staff at reception that make such mistakes which spoils the image of the hotel.
However, I have to give a huge shoutout to a few people that made my days great. Menna and Apeeo from breakfast were wonderful. Impeccable service from them. However, male staffs showed poor knowledge and were quite lazy as they were more interested in chatting that serving customers. Bellman Sherif was wonderful helping us check out with our luggages and even waited with us for our transport.
MM17372****[”The Le Méridien Cairo Airport hotel is a lifesaver! It's right next to the airport, so you can walk there. The rooms are spacious and clean, and the Centella asiatica toiletries were a delightful surprise. The 24-hour service is thoughtful, making it my top choice for a layover.”,”Fantastic stay! The breakfast spread was incredibly diverse and delicious. The free WiFi was stable, and the outdoor pool and fitness center were practical. The staff were professional and enthusiastic.”,”This airport hotel truly offers a luxurious experience! The thick bedding made for a great night's sleep, and the Chinese restaurant served excellent food. They can also arrange airport pick-up and provide tour information. The value for money is absolutely incredible!”]
YYihaofeng1. The hotel provides free airport pick-up and drop-off services, which are divided into two types: one is a chartered car and the other is a shuttle bus. In fact, the shuttle bus is also equivalent to a chartered car. Our family of three did not share the round trip with others;
2. The hotel is like two different worlds. I feel very safe in the hotel. All the tours are registered in the hotel. Although there are some self-funded projects (camel riding at the pyramids, 10 dollars/person), I personally think it is worth it. In addition, the tour guide will ask you for a tip, but you don’t have to give it. If you can’t save face at the time, just tell the person who made the reservation after returning to the hotel, and it will be returned.
3. The hotel breakfast is great and very rich. My parents are used to it. Breakfast is the most abundant meal of the day.
4. There is a famous Chinese restaurant in Cairo in the hotel, right next to the front desk, open from 15:00 to 24:00, the food is quite good;
5. The hotel has a swimming pool and a gym, which makes it convenient for everyone to stay in shape.
3320255****This hotel is very close to Cairo International Airport and has a great atmosphere, even with peacocks roaming the grounds. I chose a ground-floor room with a courtyard, which was right across from the pool. There are also various restaurants offering different cuisines nearby.
GGuest UserWe've enjoyed an excellent stay. Westin's team went above and beyond to ensure our comfort, special thanks to Reem for her attentiveness, and extraordinary effort to arrange a birthday setup for our daughter. Planning to stay again and would highly recommend
FFeiyuzhilvHow to say? This hotel is expensive, the lobby is nice, the rooms are big, but the quality is terrible. The room decoration is not good, it doesn't match the price, maybe there are not enough hotels in New Cairo
GGuest UserGoogle review summary
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Omar El-Sawaf
2 days ago on Google
5/5
Holiday ❘ Family
An Exceptional and Memorable Stay at Tolip Olympic City!
”First and foremost, I want to highlight the outstanding level of security and the pristine, cozy atmosphere of the rooms. The staff truly went above and beyond to ensure a fantastic experience for me and my family.
A heartfelt thank you goes out to the incredible team who made our stay so special:
* Ahmed (Bellboy) for his warm and welcoming assistance.
* The Reception Team (Moaman, Gehad, and Amina) for a highly professional and seamless check-in experience, as well as their attentive responsiveness throughout the day. A special thanks to their wonderful Team Manager, Mr. Karim.
* The Room Service Team for their dedication and impeccable attention to detail.
* A very special appreciation to the Restaurant Team—every single waiter was attentive and polite. The culinary experience was extraordinary, thanks to the two highly professional chefs, brilliantly led by Chef Hosny Amin.
Naturally, such sustained excellence reflects a highly professional, aware, and dynamic management, perfectly represented by the esteemed General Manager, Mr. Mohamed Abdel Aal.
You have undoubtedly left the absolute best impression on my family and me regarding Tolip Hotels, and specifically this magnificent Tolip Olympic City branch. Highly recommended!”
إقامة استثنائية وتجربة لا تُنسى في توليب المدينة الأولمبية!
”أولاً وقبل كل شيء، حابب أشيد بمستوى الأمان العالي جداً في الفندق، ونظافة الغرف المريحة اللي خلت إقامتنا العائلية ممتازة من أول لحظة. طاقم العمل هناك رائع واحترافي لأبعد الحدود.
حابب أوجه شكر خاص جداً بالأسماء للناس اللي تعبت معانا وخلو إقامتنا مميزة:
* أحمد (Bell Boy) على استقباله الممتاز وذوقه.
* فريق الاستقبال (مؤمن، جهاد، وأمينة) على تعاونهم واحترافيتهم العالية في إجراءات الدخول، واستجابتهم السريعة والممتازة طول اليوم. وشكر خاص لمديرهم الرائع أستاذ كريم.
* فريق خدمة الغرف بالكامل على مجهودهم واهتمامهم بكل التفاصيل.
* وشكر كبير جداً ومخصوص لـ فريق المطعم، من أول الويترز اللي كانوا في منتهى الذوق والاهتمام، لحد الشيفات المحترفين جداً، بقيادة الشيف المبدع حسني أمين.
وأكيد طالما كل التفاصيل دي هايلة وممتازة كده، يبقى ده انعكاس لإدارة احترافية، واعية، ونشيطة، متمثلة في المدير المحترف والمحترم أستاذ محمد عبد العال.
بجد الفندق ده ساب عندي وعند عيلتي أحسن انطباع ممكن عن سلسلة فنادق توليب، وبالأخص فرع المدينة الأولمبية الرائع ده. تجربة ممتازة وبرشحه بقوة!”
GGuest UserThe hotel staff was incredibly friendly, and the view from the window was exceptionally beautiful. Due to my busy business schedule, I couldn't experience all the facilities, but overall, the hotel was excellent.
RRiad AlmawyGreat location close to Cairo airport. While property is somehow outdated but they managed to keep all facilities running perfectly. The breakfast buffet lacked taste but had a good variety to choose from.the Italian restaurant was fantastic and reasonably priced. Internet needs improvement. Need to offer free shuttle service to the airport. Good value for money.
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