Luxury Hotels in Cairo

"Our stay at The Nile Ritz-Carlton, Cairo was nothing short of unforgettable — an experience that felt less like checking into a hotel and more like stepping into a world of genuine care and effortless luxury. From the very first moment, the reception staff welcomed us with warmth and grace, guiding us not just through the check-in process, but through the very heart of Cairo itself. Their thoughtful recommendations and attentive guidance turned our trip into something so much more than a vacation — they made it feel like a homecoming in a city we had just met. The rooms were immaculate, the amenities refined, and the service nothing less than flawless. Every corner of the property seemed to carry with it a sense of elegance, yet what truly elevated our stay was the spirit of the people working there. Breakfast each morning was a celebration. The food was fresh, abundant, and delicious, but it was the serving staff who transformed it into something memorable. With kindness in every gesture and attentiveness in every moment, they anticipated our needs before we could even ask. The way they greeted us with smiles, remembered our preferences, and treated us with genuine care turned a simple meal into a highlight of our day. The Nile Ritz-Carlton is not just a hotel — it is an orchestra of hospitality, with every member of staff playing their part to perfection. To the reception team who guided us, and the breakfast staff who brightened our mornings, thank you for showing us what true hospitality means. This is more than a place to stay; it is an experience that lingers long after you’ve left, and one we can’t wait to return to."

"The room decor and facilities were quite new, and the service was excellent. The fresh juice was delicious! However, the bathroom's soundproofing isn't great; it seems to be right next to the adjacent room's bathroom. On the second night, after lying down, the next room suddenly started playing what sounded like Arabic or Indian music continuously in their bathroom. I could hear it clearly while in bed and couldn't sleep at all. After contacting the housekeeper, they were quite effective in negotiating with the neighbors to stop playing the 'divine music' publicly."

"The best service in terms of speed of response to any request, in addition to cleanliness and attention to services, as well as good reception, especially from Brother Mohab in the reception department. All employees are characterized by professionalism and sophistication in dealing. There is no doubt that the Four Seasons Nile Plaza is one of the best hotels in Cairo."

"Special thanks to christen the guest experience, you were really helpful and friendly, The place is amazing the staff are welcoming and helpful , over all it was an amazing experience, definitely will do it again 😊😊"

"The iconic hotel located at this perfect location facing the great pyramids with a rich history and it did not disappoint us in general. Easy access to the pyramids, GEM tour. Good service and friendly staff. However, we paid for more to get an upgraded room - to have the partial pyramids view. Yet, there was a wedding ceremony setup inside the hotel, which affected our overall experience. The Indian restaurant was quite recommended! Lunch at 139 was also good!"

"The room was a bit small, and there was a strange smell coming from one side of the bed, though I couldn't pinpoint the source. The shower knob was incredibly stiff; I had to use all my strength just to turn it on. The worst part was check-in. After a 10-hour flight, I arrived at the hotel around 1 PM, only to be told the room wasn't ready and I'd have to wait 45 minutes. So I waited. An hour later, I checked again, and it still wasn't ready. Another 30 minutes went by, and when I inquired again, I was told it still wasn't ready. Meanwhile, other guests were checking in at the front desk, and none of them seemed to be waiting. It wasn't until past 3 PM, on my fourth attempt, that the front desk initially told me to wait again. I then mentioned that the lobby air conditioning was too cold and I wasn't feeling well. Only then did the front desk say 'Okay...' and promptly made our room cards. It really felt like they had rooms available but just weren't giving them out... The bed and pillows were good; I slept very well for both nights. However, there was always a loud noise in the middle of the night... It sounded like huge pipes or some machinery running. The room came with a universal adapter, which was a thoughtful touch."

"Stayed for 4 nights. Upon check-in I asked the man at the reception if anything else was needed as normally a deposit would be taken. Was told that everything was fine. On the 2nd night we decided to have dinner at the restaurant at the lobby. Food was not prepared as I requested as I ordered steak. The waiter insisted that I sliced through the middle to check it as I ordered medium rare. He agreed that it was overcooked. Took it back and said that they would prepare another order. However, 5minutes later he sent the same steak back to me and mentioned that they checked under proper lighting and it was cooked properly. It was very obvious that it was definitely overcooked and dry. I just accepted it and couldn’t be bothered. Mind you the fries that came with the steak was over fried and hard as rock. I didn’t even eat another piece after trying it. Halfway through chewing on the hard and dry steak. The waiter decided to come back again and ask if everything was fine and if I didn’t like it they could cook me another piece. This was just frustrating and I didn’t want to wait anymore as it was late and I was tired from a full day tour. Finally finished my dinner and asked for the bill. I signed it to the room. The waiter comes back and tells me that I didn’t put a deposit in the room so I had to pay. Mind you I brought no cards or cash since I expected that I could bill to the room. One of us ended up going back to the room to take money to pay for the meal which was embarrassing and unacceptable for our standards. We were staying for 4 nights. On our last night of stay, we came back to the hotel and we were locked out of the room. Had to go back to reception and found out that the person who checked us in didn’t put the correct number of nights. This was truly a disgrace on Waldorf and the receptionist.  Obviously your staff at the check in need more training. I have stayed in many international hotels around the world and never face such lowly trained staff at reception that make such mistakes which spoils the image of the hotel.  However, I have to give a huge shoutout to a few people that made my days great. Menna and Apeeo from breakfast were wonderful. Impeccable service from them. However, male staffs showed poor knowledge and were quite lazy as they were more interested in chatting that serving customers. Bellman Sherif was wonderful helping us check out with our luggages and even waited with us for our transport."

"A very pleasant experience, perfect in every way. Special praise to the reception manager Abdel Fatah Mohamed for answering the phone even though he was on leave and leading an excellent team to find my lost coat quickly. Thank you very much 🙏👍👍 Highly recommended to stay and enjoy your holiday."

"The location is very good, and it takes only 7 or 8 minutes to walk to the Egyptian National Museum. The breakfast is invincible, everything is delicious, but I haven't tried Egyptian food haha. Then there is the service. As long as you frown a little, they will come over and ask if you need any help. It's amazing, I give it a thumbs up!"

"The hotel's location is right by the Nile, which is great for enjoying river views during breakfast. Other than that, the location doesn't really offer any advantages. **Hygiene**: This is where I have to complain. The chairs and table on the balcony were covered in dust, and the carpet had a slight, localized foot odor (which I noticed when I squatted down to pack my luggage). **Facilities**: Quite old-fashioned, like those outdated 4- or 5-star hotels in China from ten years ago. There were no toothbrushes or combs. Also, no disposable bath bags for the bathtub, and the hairdryer was really poor. **Service**: Thankfully, the service was warm and attentive. Overall, I paid a four-figure price for an old 5-star hotel that felt more like a guesthouse in terms of amenities. It didn't feel worth the price; for a bit less, I could have just booked a guesthouse with character, or for a bit more, I could have stayed at a much better hotel. Oh, and the pool-facing room was noisy if you didn't close the door, as it faced the road."