5-Star Hotels in Batumi

Отличное расположение, до любых достопримечательностей можно дойти за 5-15 мин, до моря -2-3 мин. Но это центр курортного района, поэтому любые магазины и кафе с высокими и оч высокими ценами. В номере нет заявленных 30 кв м , максимум 20. Комната оч маленькая. Есть хорошие шампунь, бальзам, гель для душа, лосьон, зубная щётка и паста, мыло. Уборка каждый день, смена полотенец тоже, постельное бельё не меняли ни разу. Самое печальное -это завтрак. Как бы шведский стол. Уровень 2 звезды максимум. Кофе заварен в термосе!!!!!)))) чай только черный и горячая вода только из термоса!!! Из еды варёные яйца, сосиски, омлет (или яичница), макароны, огурец, помидор, болгарский перец, лист салата, нарезка ветчины ( штук 10 ломтиков, и если они закончились, нужно ждать, когда принесут ещё, если захотят), сыр низкого качества. И всё! Если вы непривередливы, вам хватит, но это точно не уровень даже 4 звёзд!!! Отдельное спасибо ресепшн за бесплатное продление номера на 2 часа в связи с задержкой рейса! По итогу -всё хорошо, кроме завтрака, который они так рекламируют!!!

A large room, pleasant toiletries, a comfortable mattress (though a bit short for someone 180 cm tall), plenty of pillows, heated floors in the bathroom, helpful reception staff, and an excellent breakfast. The room has a kettle and capsule coffee machine, along with Lavazza tea and capsules, including decaf. We checked in two hours early. Two swimming pools. Still, due to the tiredness of the rooms, this is a 4-star hotel instead of a 5-star hotel. Cosmetic repairs are needed: wallpaper needs to be updated, the bathroom fixtures need to be replaced, the lamps (due to wiring issues), and the air conditioner needs to be cleaned and fixed so it doesn't leak into the closet. Some shelves in the closet need to be updated and the furniture needs to be dry-cleaned. The towels need to be more carefully monitored for wear. The rooms also have vinyl wallpaper, which can easily be cleaned from tea and coffee stains, but for some reason, cleaning seems to ignore this.

The hotel is good however the breakfast miss need to have good organize from layout perspective (exhaust fan) to take the smoke of cooking in egg station out of miss hall

In Las Vegas, the Black Sea in Batumi, this hotel is far from the hustle and bustle of the city, built by the sea, and has a panoramic view of the sea. There are pharmacies ATM local supermarkets, Indian restaurants, Ukrainian restaurants, Georgian restaurants, Georgian seafood restaurant lights in the surrounding area. But the hotel was renovated many years ago. It is slightly old, but the service of the service staff is in place and can ignore those old facilities. On the contrary, it gives people a sense of historical immersion. Batumi city is very small, taxis are recommended to call the local car software BOLT, very cheap, basically not more than 30CNY. The surrounding entertainment venues are also very close and can be reached on foot. **, nightclubs, bars are worthy of Black Sea Las Vegas 😁

The location is so good with a nice sea view. Highly recommended.

It's okay. The location is good, but the hotel's facilities are a bit old. However, the price is cheap, and for that price, it seems acceptable. It's very close to the beach, so you can go anytime.

We stayed at Sheraton Batumi Hotel expecting the standard of a global 5-star luxury chain. Unfortunately, while the location is beautiful, the overall experience fell far below expectations. The property’s location, right in front of the beach, is stunning. The views are lovely and the building itself looks impressive. Sadly, the service and operational quality did not match the pricing or brand promise. Here were the key concerns: 1. Language & Service Gaps For a luxury, premium-priced international hotel, it was surprising that several staff members struggled to understand basic English. This made even simple requests unnecessarily complicated. 2. Inedible Food on Day 1 On the day we checked in, we ordered a ciabatta pesto sandwich. The ciabatta was so hard it was impossible to chew. It literally sounded like knocking on wood. We had to remove and eat only the filling. This is basic food quality control that should not fail in a 5-star property. 3. Repeated WiFi Failures Within an hour of check-in, the WiFi stopped working. I had official calls to attend, yet even after 2–3 hours, the issue wasn’t resolved. The next day, the WiFi again went down for 2–3 hours. In a hospitality business today, reliable internet is non-negotiable. There also seemed to be no backup plan or proactive communication. 4. Shower Head Burst - No QC? The following morning, the shower head burst while in use, flooding the bathroom. My belongings got wet and it completely disrupted the morning. When a room is marked “ready,” basic quality checks should ensure fixtures are functional. 5. Breakfast Quality Below Standard The breakfast buffet was largely cold. Vegetarian options were extremely limited. Even the falafel was undercooked. The omelette was overly oily. At the very least, for a globally known chain, one Indian option or more diverse vegetarian choices would have been appreciated. 6. Room Service Delays Ordering water to the room took nearly an hour and required four calls. That level of delay for something so basic is difficult to justify. Overall, while the location is excellent, the service standards, food quality, maintenance checks, and responsiveness did not align with what one expects from a Sheraton property. For the price paid, this was not a luxury experience. I hope management takes this feedback seriously and works on operational consistency, staff training, and basic quality control.

Это шикарнейший инстаграмный отель!!! Виды потрясающие, дух захватывает. Такой там чистый воздух и так хорошо спится. Сам номерной фонд очень скромный, но эти фантастические виды перекрывают все минусы. Хотя о каких минусах речь, просто не понятно. Ну был не набран один бассейн, но при этом работал другой. Завтраки не такие может разнообразные, но всё очень вкусное и докладывается по мере необходимости. Свежевыжатый сок из апельсина также улучшает настроение. Единственное что б можно было улучшить это тоненькие блинчики(вот они совершенно не тоненькие). А так все на высшем уровне! Ужинали у них вечером тоже все было очень вкусно и по нормальному ценнику. Единственное, подруге хотелось бы что б бассейн был с подогревом, это б позволило людям купаться в любое время года.

Very clean and delicious food Love the location I would like to stay again in this beautiful hotel

It was very nice. It's clean and comfortable.