Spa hotels in Batumi

Wide sea view, just as pictured. Floor 26, lift was always prompt. Parked at back of Orbit residence in a car park. Used Bolt taxis and scooters to get around Batumi. Scooters fun but taxis actually cheaper. Lots to see and do or you can relax by the sea front, lots of food places, shops, Grand Mall across the road from apartment. Brilliant price when comparing to UK prices. Apartment fully kitted out had everything you would need.

First, the positives. Very friendly staff. Indoor and outdoor pools, spacious family room – everything was very good. However, there were some nitpicks. The hotel seemed a bit tired. I understand that can happen to anyone, but you still expect top-notch service from a reputable chain hotel. The sink in the room didn't drain properly; we only stayed one day, so we reported it to reception upon checkout. I can't comment on how quickly they fixed it. In the pool, you occasionally step on chipped tiles – not a big deal, but a nitpick. In the morning, you could hear pipes humming somewhere… Generally, if you're picky, you'll notice these kinds of little things everywhere.

Everything was pretty average, but it's close to the sea and the customer service was good. The only downside is that there aren't many dining options nearby; you have to go closer to the beach for food.

My wife and I stayed here from May 3rd to 8th, 2026. It's a good hotel with an excellent location. We had a room with a sea view, which was absolutely the best. The breakfasts were delicious. However, you have to specifically request toothbrushes, and sometimes they forget to bring them. Also, the exhaust fan downstairs makes a constant, loud humming noise.

The hotel is good however the breakfast miss need to have good organize from layout perspective (exhaust fan) to take the smoke of cooking in egg station out of miss hall

Overall, the room was quite spacious with a beautiful sea view and a huge bathroom. The panoramic view and the sauna with hammam are definite pros. On the downside, the air conditioning wasn't working, and one of the rooms had an unpleasant smell (like sewage). Otherwise, everything we needed was in the room or brought to us upon request. It definitely doesn't feel like a 5-star, but it earned a solid 3+ or 4-star rating.

We stayed at Sheraton Batumi Hotel expecting the standard of a global 5-star luxury chain. Unfortunately, while the location is beautiful, the overall experience fell far below expectations. The property’s location, right in front of the beach, is stunning. The views are lovely and the building itself looks impressive. Sadly, the service and operational quality did not match the pricing or brand promise. Here were the key concerns: 1. Language & Service Gaps For a luxury, premium-priced international hotel, it was surprising that several staff members struggled to understand basic English. This made even simple requests unnecessarily complicated. 2. Inedible Food on Day 1 On the day we checked in, we ordered a ciabatta pesto sandwich. The ciabatta was so hard it was impossible to chew. It literally sounded like knocking on wood. We had to remove and eat only the filling. This is basic food quality control that should not fail in a 5-star property. 3. Repeated WiFi Failures Within an hour of check-in, the WiFi stopped working. I had official calls to attend, yet even after 2–3 hours, the issue wasn’t resolved. The next day, the WiFi again went down for 2–3 hours. In a hospitality business today, reliable internet is non-negotiable. There also seemed to be no backup plan or proactive communication. 4. Shower Head Burst - No QC? The following morning, the shower head burst while in use, flooding the bathroom. My belongings got wet and it completely disrupted the morning. When a room is marked “ready,” basic quality checks should ensure fixtures are functional. 5. Breakfast Quality Below Standard The breakfast buffet was largely cold. Vegetarian options were extremely limited. Even the falafel was undercooked. The omelette was overly oily. At the very least, for a globally known chain, one Indian option or more diverse vegetarian choices would have been appreciated. 6. Room Service Delays Ordering water to the room took nearly an hour and required four calls. That level of delay for something so basic is difficult to justify. Overall, while the location is excellent, the service standards, food quality, maintenance checks, and responsiveness did not align with what one expects from a Sheraton property. For the price paid, this was not a luxury experience. I hope management takes this feedback seriously and works on operational consistency, staff training, and basic quality control.

We arrived at the Hotel General in Batui, which we had booked on Trip.com, by taxi, but the hotel was closed and locked. It was absurd. Fortunately, we contacted Trip.com and found a replacement hotel. The facilities and size were better than the hotel we had originally booked, but the bed was a double bed, so we thought it would be a bit uncomfortable for two healthy men, so we checked into a higher-level hotel with two beds. This was the first time this happened while traveling. The hotel was very clean and the breakfast was good. The staff was also friendly.

בסך הכל השתדלו לתת שירות טוב והמלוןן מתוחזק טוב ובמיקום טוב אך אין אורחים במלון כיוון שהוא מבוסס על תיירים מישראל שלא מגיעים בגלל המצב,אז יש ירידה בשירות ובאיכות ארוחת הבוקר

The hotel was clean and the staff were friendly. The breakfast offered a good variety. Special thanks to Ms. Zehra at the front desk.