Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Good
44 reviews
7.9/10
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9.3/10
Great
AA MajdI was extremely pleased with my choice of residence in Batumi. The location is excellent and you are never more 100 meters from banks restaurants entertainment centres Sea Etc.
The staff at Bellevue are simply excellent and in case you need any help you get the full cooperation . The facilities at the residence are of a superior nature and you have everything that you need and everything is of quality brand.
I can not wait to go back.
AAnonymous UserLe Méridien Batumi, Batumi's most luxurious hotel, charges nearly 2,000 yuan per night, but the actual experience was deeply disappointing.
First, the room's soundproofing was extremely poor. On our check-in night, from around midnight until after 2 a.m., the noise from the square below and the disco music were clearly audible in the room, severely disrupting our rest.
Second, the service promises were unfulfilled. After negotiating with the hotel through the platform, they promised to upgrade us to two rooms on the other side of the building the next day. However, upon returning to the hotel the following afternoon, we were told that only one upgraded room was available, and the hotel offered no apology.
Furthermore, housekeeping was extremely perfunctory. After the room was cleaned, not only were new floor towels and slippers not provided, but the balcony ashtray still contained trash from the previous night. After repeated requests, the slippers were finally delivered, but they were of extremely poor quality, falling apart immediately after use, and completely different from the authentic slippers with the hotel logo provided on our first night. Such poor hardware and service levels hardly justify its ”luxury” positioning and exorbitant room rates. We can't help but wonder: On what basis did Ctrip use to rate such an unworthy hotel as ”No. 1 on the Batumi Luxury List”?
GGuest UserThis was a truly wonderful stay that I would recommend to everyone. The hotel's location is great; you can reach the heart of the city in just a few steps. All the hotel staff, from reception to room service, were incredibly attentive and kind. Breakfast is served on the roof of the hotel, offering a magnificent city view. Many thanks to Ms. Irina and all the staff who were very attentive and helpful to us during breakfast, making this a beautiful experience. I wholeheartedly recommend this hotel to everyone.
SsmithHotel location is good, very close to Batumi's European Square and the seaside trail. The service attitude of the hotel was very bad. I returned to the hotel at 9 o'clock on the night of the stay. The door lock of the room could not be opened. There was a staff member in the whole hotel. I couldn't open it with the hotel card. I said that there were no technicians now and offered to open another room for us. Solve it tomorrow morning. Because we will return to Tbilisi the next morning, the time arrangement is tight, and all the luggage is in the room, and there is no peace of mind to change the room, so I insist on asking the hotel to find a way to open the door, but the hotel has been shirking. After dragging for 2 or 3 hours, through the coordination of Trip.com , the manager came to the scene. At first, he did not solve the problem in the attitude of solving the problem. He said that the door was originally good, but why it would not open now. It was not until 2 am that the door was opened and the room was changed for us. During the whole process, we stayed outdoors for 5 hours. If the hotel handles it early, it can solve the problem in up to half an hour. Here I would like to thank Trip.com , the overseas hotel department customer service staff of Trip.com have called the hotel many times during the handling of the matter and given us a lot of help.
AABMD US INCExcellent location within walking distance of everything, courteous and very helpful and patient staff. Tremendous service team especially at front desk and in the restaurant at breakfast who are indeed hardworking and made the 14 days spent there not only a great experience but presented a sumptuous breakfast buffet that few can equal from twenty types of bread and pastries to fresh honey still on the hive tray that you carve out yourself. I was impressed.
GGuest UserMini fridge not working and hotel failed to repair after asking on 3 occasions. Brash customer service. Not what u expect from a 5 star establishment.
BBuerderenLocated in the new district of Batumi, it's close to the airport but a few kilometers from the old town. However, Batumi's traffic is extremely congested; it took us over an hour to travel just a few kilometers in the afternoon. The city's management is truly terrible.
The room was small but fairly clean. It's very close to the beach. Because our flight was in the morning, we hadn't had breakfast, and there was a 50 baht deposit required to borrow an umbrella.
GGuest UserIt's good value for money, it's close to the beach, the nearby park is good for walking, and there's a bus stop close to the hotel, so it's great for getting around the city center.
It was a shame that I couldn't use the swimming pool, but I was satisfied with the sauna facilities and the variety of breakfast options.