Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 11, 2025
Guest User
As an international chain hotel, the cleanliness and hygiene were excellent, and there was a generous and varied breakfast spread. Overall, everything was good, and I had a very pleasant stay. However, the breakfast was too salty; it felt like they hadn't truly considered guests' varying tastes. This is certainly an area that needs improvement.
Show more
Price per night from:US$280
Posted on Jun 2, 2025
Guest User
酒店就在海邊,酒店有停車場,環境非常好,駕車到酒店辦入住趕上下小雨,酒店服務生幫助從車上搬行李送入房間,整體服務還是不錯的,酒店游泳池也很好,在房間裏望向海邊看到摩天輪還有美景,非常美,早餐豐富,酒店整體設備已經陳舊了。
Show more
Price per night from:US$264
Posted on Aug 17, 2025
Anonymous User
The hotel is in a great location, very close to the beach, but there's basically no service. No one helped with luggage when I checked in. The room was very small, and there were no toothbrushes provided. It took over half an hour to send one over the phone. The front desk was interrupting me the entire time I checked in and was not very friendly. The hotel looks high-rise, but it actually has only five floors. The windows of the single-numbered rooms on the first floor face the wall, so you can't see the sun during the day. The breakfast is very average. Don't consider this hotel when you come to Batumi. It's not cost-effective.
Show more
Price per night from:US$213
Posted on Feb 28, 2024
bellava
The hotel is located in the old town. The location is excellent!!
The rooms are relatively large and clean, the breakfast is normal, but monotonous, nothing has changed for 3 days, and cappuccino coffee is available for an additional fee...
The SPA and pool are terrible (I took the hotel only because of the SPA) VERY DISAPPOINTED!!
The pool is small and the water is cold, stuffy and unpleasant!!!
When we checked in, there were no towels, and when we asked they said only an hour later🤔
There were three of us and they brought everything for two!!! (towels, water, shampoo, slippers, etc.)
In general, the impression was not pleasant, for that kind of money you could have rented something more decent... I will never recommend it to my friends!!!
Show more
Price per night from:US$132
Posted on May 30, 2026
EasongedexingfushenghuoHad a fantastic stay! As a Platinum member, I received a complimentary suite upgrade, and they even helped me with my luggage. The hotel's decor is very modern, and the room was quiet and spotless. Extremely satisfied!
Show more
Price per night from:US$300
Posted on Jul 2, 2025
땡돌이2We arrived at the Hotel General in Batui, which we had booked on Trip.com, by taxi, but the hotel was closed and locked. It was absurd. Fortunately, we contacted Trip.com and found a replacement hotel. The facilities and size were better than the hotel we had originally booked, but the bed was a double bed, so we thought it would be a bit uncomfortable for two healthy men, so we checked into a higher-level hotel with two beds. This was the first time this happened while traveling. The hotel was very clean and the breakfast was good. The staff was also friendly.
Show more
Price per night from:US$97
Posted on Jul 16, 2025
Guest User
Не соответствует 5* звезда, максимум тянет на 3*. Дружелюбный персонал, который делает всё наполовину. Ужасное обслуживание у бассейна, плохое обслуживание в номерах. Не меняли белье и халаты , тапочки в течение 11 дней. Уборщица делает замечание и хамит постояльцам в СПА. Подушки гигантские, спать не аозиожно. Выбора подушек нет. В ресторане отеля получили сильное отравление, скорее всего мясом. По ночам музыка в бассейне не отключается. Орёт, спать не возможно. Во время пребывания возник пожар, персонал отеля очень старался, однако было видно, что он не обучен действовать в чрезвычайных ситуациях, а руководство отеля даже не потрудились принести извинения перед постояльцами. Каждый день этот отель преподносил неприятные сюрпризы. Никому не советую ехать в этот отель.
Show more
Price per night from:US$103
Posted on Oct 21, 2025
Buerderen
Located in the new district of Batumi, it's close to the airport but a few kilometers from the old town. However, Batumi's traffic is extremely congested; it took us over an hour to travel just a few kilometers in the afternoon. The city's management is truly terrible.
The room was small but fairly clean. It's very close to the beach. Because our flight was in the morning, we hadn't had breakfast, and there was a 50 baht deposit required to borrow an umbrella.
Show more
Price per night from:US$101
Posted on Sep 14, 2025|Superior Double Room
DemirkaynakThe hotel was clean and the staff were friendly. The breakfast offered a good variety. Special thanks to Ms. Zehra at the front desk.
Show more
Price per night from:US$86
Posted on Jun 17, 2023
Jakhongir
It was very nice. It's clean and comfortable.
Show more
Price per night from:US$77