5-Star Hotels in Mumbai

The service at the Oberoi Mumbai was fantastic.  Danny, a member of the concierge team, arranged an amazing day at Elephanta Island for me and some friends of mine from India, and he did so in a matter of minutes with no notice.  Sachin, also part of the concierge team, was also exceptionally helpful, as was Shreya at the reception desk.  Johnson, the doorman/bellman, Saksham, a cook, and Endrea, a trainee, were also very helpful and very friendly.  The food at Fenix was excellent.

Huge spacious room, cabinets/mini bar area were slightly moist.. had the wet wooden smell. Breakfast was okish. Good for a one night stay if you're heading to the airport the next day. Less than 5mins walking distance to T1. Buggy is avail / staff can help you with your luggage to the terminal. Multiple eateries at the airport too if you're not into proper sit down dining at the hotel.

One of the best hotels I’ve stayed at whilst on vacation in India. The staff is really friendly and attentive. The breakfast selection was also really amazing. Situated next to the Palladium mall which was really convenient.

Good day! The hotel's location is good if you're in BKS for business! The food is excellent! They also provide a transfer to shopping centers!

Beyond expectation! This is the best hotel I had ever stayed in Mumbai! You can refer their decoration and what they provided from my pictures.

The hotel overall is very high-end. It's close to the airport, which is convenient. Security is tight, breakfast is generous, and dinner isn't expensive. The staff has a great service attitude. Even with my limited English, I didn't encounter any issues.

The room facilities were quite good, and the front desk staff were polite. Check-in was convenient and efficient. The breakfast had a wide variety of choices. The hotel is also very close to the airport, making travel easy.

The yoga courses and Zimbabwe courses are not there but they will pretend that they are there. I asked 4 times to get the schedules through email but that email never came . Be careful cause the security at swimming pool is just like a decoration cause everyone can enter without having the room card to the swimming pool area by just jumping in while some clients are entering. And maybe there is a collaboration with the staff because actually in such beggars clothes how can they pass unobservant even the main door of the reception of the hotel! They have strict policies about cancellation which normally all the other marriotts of the world have..specially with clients who have diamond and travel genius highest level as vip clients .they dont consider that they stayed the entire week 7 days and it can happen that the last day some unpredictable work thing can happen. The 24 /7 service is just a fake thing cause if you call at a normal 10 pm the person's who ll pick up the phone after a LONG wait they still make you wait for the next morning for the concerned person to come and ask. They say ”we ll call you back but that call never comes” .

A wonderful weeklong stay, thanks to the entire team We had a truly pleasant weeklong stay at Taj Lands End. The staff were genuinely warm and helpful throughout. The breakfast spread was quite good, offering plenty of variety. While frontline staff rightly receive the most recognition, I’d like to shine a light on the silent warriors behind the scenes—the housekeeping team, who work tirelessly to ensure every guest is comfortable. A special shout-out to Mr. Umesh from housekeeping, who went out of his way to make a real difference to our stay. Thank you, Team Taj Lands End, for a memorable experience.

It's not a 5 star hotel just a four star maintaining its old legacy. It's too old , AC doesn't work cooling very low,most of the time room is hot, no fridge in room, food served in the room cold and uncooked. Room size is too small as compared to five star hotel. Services in dining too is very poor, we ordered for tea, coffee and cold coffee for guests it took 45 minutes to serve that too cold tea and coffee it created very bad impression. I asked them to bill it to my room they refused told it's against our policy and you have to pay it here itself, that means you don't have trust in your guest ( never seen like this in any 5 star hotels). As far as cleaning they don't come and clean on regular basis or change towels you have to call them two or three times then only staff comes. Basically it has a good ambience but it is not a 5 star hotel. I visited this place nearly after 15 years, they have degraded rather than improvement. To keep up the reputation management and staff will have to work very hard.