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9.7/10
Amazing
AAlya.AWe had a wonderful stay at the Taj Mahal Hotel, Mumbai. The staff service was exceptional, and the rooms were very clean and comfortable. The team was always checking if we needed anything or if housekeeping was required, which made us feel truly well looked after.
The breakfast buffet staff were extremely attentive and helpful. They went out of their way to assist us and provide items we requested, even when they were not listed on the menu. Their goal was clearly to ensure that guests enjoy their meal and leave happy.
A special mention goes to their unique Food Spa service, where hot water is provided for soaking the feet for relaxation. This service can be requested and is delivered to the room within around 20 minutes, which was a very thoughtful and relaxing experience.
Thank you to the entire team for a memorable and pleasant stay.
TTee33JW Marriott never disappoints. The staff were lovely, the breakfast buffet was lovely, the room was lovely and everything else. A hotel brand which can always be trusted and reliable.
BBharat61I stayed at The St. Regis Mumbai for two nights last week and had an excellent experience. The check-in process was efficient, and the staff maintained a high level of professionalism throughout my stay. The room was spacious, impeccably clean, and offered an impressive city view. Housekeeping was consistent and attentive, ensuring everything was in order without needing to request anything.
Although I did not try the breakfast service, I did visit the bar on the 37th floor, which was a highlight of the stay. The night views from the top were outstanding, and the atmosphere was refined yet vibrant. The service team at the bar was attentive, and the overall experience made for an enjoyable evening.
Overall, The St. Regis Mumbai delivered a high-quality stay with strong service standards and a well-maintained property. I would highly recommend it for both business and leisure travel.
GGuest UserThe yoga courses and Zimbabwe courses are not there but they will pretend that they are there.
I asked 4 times to get the schedules through email but that email never came . Be careful cause the security at swimming pool is just like a decoration cause everyone can enter without having the room card to the swimming pool area by just jumping in while some clients are entering. And maybe there is a collaboration with the staff because actually in such beggars clothes how can they pass unobservant even the main door of the reception of the hotel! They have strict policies about cancellation which normally all the other marriotts of the world have..specially with clients who have diamond and travel genius highest level as vip clients .they dont consider that they stayed the entire week 7 days and it can happen that the last day some unpredictable work thing can happen. The 24 /7 service is just a fake thing cause if you call at a normal 10 pm the person's who ll pick up the phone after a LONG wait they still make you wait for the next morning for the concerned person to come and ask. They say ”we ll call you back but that call never comes” .
Hotel near Western Suburbs, Mumbai 24% of visitors choose this area
Price per night from:€144
8.9/10
Very Good
SSJCCVery nice staff and services, the chef helped us when my daughter was not well and prepared some bland food specially. Thanks to them. Also Mr Babar at the reception was very helpful in getting the room amenities
KKusalka HerathMy stay at the Radisson Mumbai had its ups and downs. The room was comfortable, but the ongoing construction was a major issue. The noise was persistent, and on one day, the hammering was so loud, it was right next to my room, making it impossible to rest or sleep properly.
A particularly frustrating experience was at the GOMA restaurant. We ordered a course meal and specifically asked about portion sizes beforehand, being told that each portion would be suitable for one person. However, when the food arrived, the portions were large enough for more than two people. We had to cancel the main course and other dishes as we couldn’t finish the earlier ones. Despite this, we were charged for the entire course. It's the restaurant’s duty to accurately inform guests about portion sizes, and this miscommunication led to an unfortunate dining experience.
That said, the staff in other areas truly stood out. Shivam and Vijay from the restaurant were incredibly attentive, always remembering my regular orders and ensuring I had my coffee packed when I was rushing to work. Jaytin from Musafar Restaurant was a big help with packed lunches, always providing us with delicious food and paying close attention to our preferences. Arjun from in-room dining was consistently polite and friendly, making every meal delivery a pleasant experience.
While the hotel had its challenges, the efforts of these staff members helped improve my stay.
Hotel near Western Suburbs, Mumbai 24% of visitors choose this area
Price per night from:€75
8.6/10
Very Good
GGuest UserAmbience was just equivalent to The Taj Hotel.
The front office staff were very friendly & conducted an express check-in.
The housekeeping staff ensured that the rooms were clean and tidy and did replenished the consumables.
The waiters and chefs greeted every guest with a broad smile & attended every request of the guests.
Specially Mr. Akram did a splendid job in attending to the physically challenged guests.
Overall a wonderful experience.
KKhalid AlmuraikhiNice Hotel, comfortable stay,
one thing i noticed, cheap quality of toilet paper, the rest are all good, i hope hotel management look into this 😇👏
Hotel near Western Suburbs, Mumbai 24% of visitors choose this area
Price per night from:€77
7.5/10
GGuest UserLocation of property is the key USP of the Sun N Sand. This is one of the most iconic hotels in this belt and one of the oldest property with great retro Bollywood charm. Why I have called it average is as its not value for money. It is not upgraded to today’s standard but charges are same as many new hotels. There is construction going on and workers are there
Property needs a massive upgrade to stay selling at these competitive prices. Restaurant is also very expensive with less menu options