Featured facilities: Hot Spring, Executive Lounge, Spa
Amazing
1267 reviews
9.7/10
1 night
From €137
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9.7/10
Amazing
JJiaoxilaoshiThis is by far the best onsen hotel I've ever stayed in! It's located around Jozankei town, with a shuttle bus service from Sapporo, making it very private and quiet. The room is spacious enough, and the private onsen is excellent – my skin felt so smooth after a soak. The bedding was comfortable, and the pillows were quite high-tech. The floor-to-ceiling windows offered a healing view of the snowy landscape, and if you're lucky, you might even spot a raccoon! The service was top-notch, patient and enthusiastic. I have to rave about the food at this hotel; the Italian dinner was incredible, every dish was superb, using seasonal local ingredients and beautifully presented. After dinner, you can even take some rice balls, desserts, and drinks back to your room. The hotel has a smoking room and vending machines, so you don't have to worry about going hungry. I'd love to come back again in the summer if I get the chance.
AAnonymous UserI had a wonderful stay at Sapporo Stream Hotel from 11–18 April, in a Superior+ room, and it exceeded my expectations.
The room was modern, spotless, and well designed, with ample space to relax after a day of exploring Sapporo. The highlight was definitely the bed and mattress—I slept incredibly well every night, better than at home. The room was also quiet, comfortable, and thoughtfully equipped, including a large-sized Panasonic air purifier/humidifier, which was especially helpful in the dry weather.
The hotel location is unbeatable—subway is direct access from the basement, connected to Cocono Susukino shopping mall, and within walking distance of Ramen Alley, Ichiran, EDW pancakes, famous soup curry spots, and Nijo Market. It made getting around and dining out extremely convenient.
I stayed for 8 days and really appreciated the daily housekeeping (not always common in Japan). There are washer-dryer on Level 8 (4 in total). A tip: avoid doing laundry at night as it gets busy—afternoons are much quieter. Using the time to shop or grab lunch nearby works perfectly. Also, don't overfill the machine; slightly more than half full works best and helps clothes dry more efficiently.
Overall, everything felt well-organised and guest-focused, making the stay very comfortable and stress-free. I would absolutely recommend Sapporo Stream Hotel and would happily stay here again on my next visit.
Hotel near Susukino, Sapporo 92.6% of visitors choose this area
Price per night from:€64
9.4/10
Amazing
JjaneshiluI booked this hotel three months in advance. Taking the bus from Sapporo directly to Shiraishi Waterfall Station was much more convenient than taking the subway and then finding a shuttle. The hotel was meticulously cleaned, and we waited until 3:30 PM for check-in. The buffet dinner was good, but the breakfast wasn't as lavish as at The Windsor Hotel Toya. We caught a heavy snowfall, and soaking in the outdoor onsen was amazing. There was a harp performance, and the surrounding area was also nice to explore.
AAnonymous UserTravelled with a group of 3 adults and found it hard to find a room with reasonable price. I emailed in and realise they are open for 3 guest as long as u pay additional fare (5,500/night) for a sofa bed which was reasonable.
I enjoyed the stay throughly especially the onsen facility. I will definitely come back again!
AAnonymous UserLocation: If you couldn't book the hotel's free shuttle or the Kappa Liner bus, you can take rapid bus #7 or #8 from Sapporo city center to Daiichi Hotel Mae, and the hotel is right there. There's also a bus to Sapporo Ski Resort that stops at the same platform.
Room Amenities: The room was clean, tidy, and very spacious, and it even had its own private hot spring bath.
I booked a package that included breakfast and dinner. The food was just okay, but there was a self-service bar and some snacks.
ZZhi鿏For its price point, the environment is mainly good for taking photos. The hotel itself isn't very large, just average. There are a lot of Koreans, so if you're just looking to snap some pictures, it's fine. But if you're coming for a relaxing vacation, I'd seriously reconsider.
Now, about the service—I've stayed in many hotels at a similar price, and none have given me an experience like this... We arrived around 1 PM, and upon entering, we wanted to ask if we could leave our luggage while we went out for lunch. Before I could even finish my sentence, a male staff member blurted out in English: ”Go outside.” We were completely stunned, not understanding at all what he wanted. If they didn't want us to wait in the lobby, that's one thing, but to just blurt out something like that with a straight face, without any explanation, I truly don't understand what that staff member was thinking. When we left, it was the same male staff member. We were putting on our shoes by the door, and he took away the shoehorn that was right beside us, as if he didn't see we were about to use it. It was absolutely shocking.
The other staff members were also just average, even cold. But after that initial 'thunderclap' of an incident, everything else seemed minor. 🫡
In short, if you don't want to get annoyed, do not come to this hotel. Forget hotels at the same price point; I haven't encountered service like this at any normal hotel.
未未来与远方The hotel's location near Shin-Osaka Station is incredibly convenient for buses, Shinkansen, and subways. It was a thoughtful touch that they offered free umbrellas downstairs on a rainy day, no registration needed. Plus, there are plenty of dining options right downstairs.
DDarunwanThe hotel was very nice. We got the corner rooms (208-209) and they had nothing to complain about. Spacious than most standard rooms in Japan. Our room has sofa and a table. Separate toilet, washing basin zone, and the shower room has a bathtub and a shower head separately. (I don't like thw combination one so i purposely chose this type of room)
The cleanliness was superb, you can put the card on the bed and the sticker at the door to sign them to help clean the room and change the bed sheet. The room is equipped with a mini fridge, hair dryer, robes, air humidifier, kettler, few glasses and mugs, air freshener spray, slippers, laundry bag (for laundry service).
Staff were nice, breakfast buffet was great (no need to book in advance, can pay upfront)
The closest stations are the Tozai Line (orange): Nishi juitchome and the Namboku, Toho, Tozai Line: Odori station.
Hotel near odori park Surrounding, Sapporo 7.4% of visitors choose this area
Price per night from:€35
8.9/10
Very Good
GGuest UserThis hotel is a hidden gem! If you're looking for great value for money, book it without hesitation. It's located right next to Nakajima Park, so the surroundings are very peaceful. The rooms are around 30-something square meters, which is quite spacious for Japan. I stayed during the Spring Festival for just over 1,000 yen a night. The transportation is also convenient, being close to Exit 2 of the Namboku subway line and the Yamahana-9jo streetcar station. The service was good, check-in was quick, and the room was very clean. I would definitely consider staying here again.
FFang1381997This hotel seems quite popular with Chinese tourists. Sitting in the lobby, I almost felt like I was back home, it was so noisy – probably all tour groups. The room was really small, and the heating was turned up way too high. The facilities are a bit old-fashioned. The window was surprisingly large, which is rare for Japan. Breakfast didn't offer much variety and the taste was just so-so. Overall, it was an average experience.
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