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Browse reviews and ratings from real guests to find the 5-star Sapporo hotels that suits your needs.
9.7/10
Amazing
GGuest UserIt had been two years since my last visit, and I was once again delighted to return and stay at this wonderful hotel. The privacy remains just as excellent as I remembered. All the staff, regardless of age, are incredibly warm, courteous, and attentive, remembering every little detail you request. The Okami (female manager) is still elegant and gracious, truly the gold standard for Japanese onsen hotels in my opinion. On the first night, we upgraded to the Teppanyaki course, which absolutely exceeded our expectations. I highly recommend that fellow guests planning a stay book this set menu in advance via email (an additional ¥24,000 for two people). Chef Hoshizawa was delightful, making for a particularly pleasant dining experience with great conversation throughout the meal.
11366199****This is an older, established onsen hotel. The public bath was very comfortable and not crowded, with toiletries from Pola and another brand provided. The room was spacious, and the private onsen in the room was also very relaxing. In the lounge area, you can enjoy bread, coffee, and juice, and alcoholic beverages are available in the evenings. The hotel offers a free bus service from Odori Station; we booked the 11:30 AM bus to the hotel and the 1:00 PM bus back to Sapporo, which worked out well for our timing. The hotel's food was just average.
MM589420****The day we checked in, it happened to be snowing in Sapporo. The sight of Yu Le Cao An amidst the snow truly fulfilled all our expectations for Hokkaido. The snow outside the hotel, illuminated by lights, created an incredibly atmospheric scene.
We were a bit worried because we'd read some reviews saying the hotel's 'one night, two meals' package wasn't great, so we even bought some snacks from a convenience store nearby. However, the dinner turned out to be quite good, and we didn't even touch the food we bought from the convenience store. Each room at the hotel comes with a private indoor hot spring, so for those who dislike waiting, you can enjoy a hot spring bath right in your room. On the first floor, there are four different styles of outdoor private hot springs. I personally think 'Jì' (寂) is the most popular, but unfortunately, we didn't get to use it because there were too many people waiting.
After the hot spring, there are complimentary popsicles and lactic acid drinks on the B1 floor. Apparently, there are also free snacks on the first floor late at night. The only slight regret was that we checked in too late. Although we managed to get the last few bathrobes, all the sashes had been taken by Korean guests, so we couldn't properly wear them.
Finally, I have to praise the excellent service attitude of the hotel staff. The young man in the restaurant recommended a Hokkaido-exclusive drink to us, which was absolutely delicious – highly recommend him! The front desk staff were also very kind and enthusiastic. We weren't sure how to take the bus, and he, along with a Japanese lady who was also traveling, helped us figure it out. We're truly grateful (P.S. The staff member was amazing, he spoke English, Korean, and a little bit of Chinese) 👍🏻
MM20185****The room was quite small, we could barely open our suitcase. We had a view of the tower, and it's pretty close to Sapporo Station, which made it very convenient for going out and shopping. Pulling a suitcase through the snow in winter was a bit challenging though. The hotel's breakfast was just average, and you weren't allowed to wear hotel slippers to breakfast. Only the ice cream was good.
SSuiranshijingshenbingdanshimeiguanxiA truly pleasant stay! The hotel is conveniently located, just a ten-minute walk from Sapporo Station, and the surrounding area is quiet. Although the room wasn't spacious, it was well-designed, with comfortable bedding and excellent soundproofing. The front desk staff spoke fluent English, were very friendly and welcoming, and proactively offered advice on city transportation. The breakfast had a wide variety of options, with a good mix of Japanese and Western dishes, and I especially recommend the freshly prepared hot food. The hotel as a whole was clean and tidy, and the facilities were well-maintained. It's a highly cost-effective choice for both business trips and city sightseeing. I would definitely consider staying here again on my next visit to Sapporo.
Hotel near Nakajima Park, Sapporo 29.5% of visitors choose this area
Price per night from:CAD 181
9.0/10
Great
NNG CHEAU CHENGI stayed here for five days and four nights. The room was very spacious, clean, and well-equipped. The mountain view from the window was breathtaking. All the staff were incredibly friendly and helpful throughout our stay. The hotel is located right next to the famous Nakajima Park, and the snowy scenery there was absolutely beautiful. It’s also very close to the Nakajima Koen subway station, which made getting around easy. I highly recommend this hotel to anyone visiting the area.
Hotel near Nakajima Park, Sapporo 29.5% of visitors choose this area
Price per night from:CAD 106
9.0/10
Great
XXiaocaosxFacilities: The facilities are comprehensive, quiet, and clean. However, as others have mentioned, the bathroom is a bit dated. The bathtub creaks when you step into it, and there's a noticeable layer of dust on the ventilation fan when showering.
Cleanliness: It's clean and hygienic. If you put the magnetic 'please clean' sign on the door in the morning, they'll clean it. If you forget, they'll still hang fresh towels and toothbrushes on the door.
Location: The garden view room faces Odori Park, with a large window offering beautiful views. It's very quiet at night, and the convenience store downstairs is great for snacks, late-night meals, and breakfast. However, it is quite a walk from the subway station; the closest exit is Odori Station Exit 1, about 200-300 meters away.
Service: The service was satisfying, and all the staff were very polite. Upon check-in, I was pleasantly surprised to find 8 bottles of natural water on the table, contrary to some reviews that mentioned no bottled water. This made the experience even better.
Exclusive Guest Lounge: From 3 PM to 9 PM daily, you can use your room card to access the lounge on the first floor for a self-service afternoon tea. They offer classic items like Jaga Pokkuru (Potato Fri Brothers), Rokkatei, Royce, as well as hot beverages like coffee and cold drinks like oolong tea and orange juice. Highly recommended!
Hotel near odori park Surrounding, Sapporo 1.5% of visitors choose this area
Price per night from:CAD 84
9.0/10
Great
AAnonymous UserAbsolutely perfect, honestly one of the happiest stays I've had in Japan. The only minor flaw you could pick with this 4-star hotel is that it's a bit old. However, the service is absolutely top-notch. It has a two-Michelin-starred restaurant, Mirawa, a free gym, sauna, and hot springs. There's also a bar on the 10th floor that offers snacks, beer, and red/white wine at certain times, plus a permanent selection of coffee and soft drinks. The rooms are surprisingly spacious, unlike the cramped rooms you often find in other Japanese hotels. Please don't raise your prices!
MM295973****The view from the hotel window was absolutely stunning, and the room was very spacious. All in all, it was a great experience. Our flight arrived early, so we got to the hotel at 12 PM, but the hotel was fantastic. They had a room ready and let us check in early so we could catch up on sleep. I'll definitely stay here again next time! ❤️
MM48182****Facilities: The room was relatively spacious; I could open my 34-inch suitcase flat with plenty of room to spare. Umbrellas were available for free rental, which was a lifesaver in the heavy snow. There were several elevators, so there was hardly any waiting – they arrived almost instantly. There's also a hot spring on the second floor, which was incredibly relaxing! It's divided into male and female baths, both indoor and outdoor, and all the skincare products are Pola.
Environment: I stayed on the tenth floor, and the view outside was absolutely stunning. The windows were also very large.
Service: Breakfast was very rich and diverse. The receptionist ladies were incredibly friendly and greeted us in Chinese with 'Good morning, hello.' For the first three days, breakfast was served at the International Hall next door. For the last three days, it was in the lobby on the first floor, as it had just finished renovations – it felt even more upscale and luxurious. Eating breakfast while watching the snow outside was just too wonderful.
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