Sapporo Hotels with Gym

Our stay at Chalet Ivy Jozankei was truly memorable and one of the best luxury hotel experiences we have had in Japan. The hotel is beautifully designed, impeccably maintained, and the hospitality from most of the staff was exceptional. We were warmly welcomed by a lovely lady at reception (whose name I unfortunately did not catch), who shared that she personally grows the beautiful flowers displayed in the hotel's sitting area. That personal touch immediately made us feel at home. Mr. Tai, who checked us in, was friendly, patient, courteous and professional. He took the time to explain the room features and hotel facilities in detail, making us feel genuinely welcomed. The cleanliness deserves special recognition. I am particularly sensitive to cleanliness and usually notice dust very easily, yet I could not find a single speck of dirt anywhere in the room. It is honestly one of the cleanest hotels I have ever stayed in. The lounge was another highlight. Each guest received a ¥1,000 alcoholic drink credit, and the complimentary snacks featured premium Hokkaido brands such as LeTAO, Yoshimi and Ryugetsu, making the experience feel truly luxurious. Dinner was outstanding. Every course was beautifully presented and delicious, while the restaurant staff provided attentive and polished service. The hotel's tasteful interior perfectly complemented the stunning views of the lush greenery and Toyohira River. We were also delighted to find beautifully cut and chilled melon and strawberries waiting in our room upon arrival. It was a thoughtful welcome that reflected the hotel's exceptional attention to detail. Breakfast was equally impressive, with beautifully prepared dishes that made each morning enjoyable. The private onsen in our room was undoubtedly one of the highlights of our stay, allowing us to relax while enjoying the peaceful natural surroundings. While our overall experience was excellent, I have a few suggestions for improvement. One Japanese male staff member who was on duty during check-in and later that evening came across as rather cold. On several occasions, I smiled and greeted him, but he did not acknowledge me and simply walked away. The contrast with the warmth shown by the rest of the team was quite noticeable. As such a premium property, it would also be wonderful if the hotel could offer more cultural or wellness activities, such as tea appreciation sessions, guided evening walks or seasonal experiences. During a previous stay at Capella Singapore, these activities became some of the most memorable parts of our visit, and I believe Chalet Ivy Jozankei has the perfect setting to offer something similar. I would also like to suggest a different restaurant seating arrangement for tables of four. Currently, only two guests can enjoy the beautiful river and greenery views while the other two face the interior of the restaurant. Arranging the tables perpendicular to the windows would allow all four guests to enjoy the spectacular scenery during their meal. Lastly, although we appreciated receiving tickets to the Summer Night Illumination Festival, accessing the main street requires walking up a very steep slope that is shared with vehicles, which could be challenging and potentially unsafe for elderly guests. In the future, perhaps a pedestrian bridge connecting Level 5 directly to the street level could improve accessibility and safety. Overall, Chalet Ivy Jozankei delivered an exceptional luxury experience with outstanding cleanliness, thoughtful hospitality, remarkable cuisine and beautiful surroundings. We thoroughly enjoyed our stay and would happily return in the future. Thank you to the entire team for making our visit so memorable.

Staff are remarkably friendly, well-trained, and consistently ready to assist. The breakfast buffet offers a wide and impressive variety of choices. While the room lighting is somewhat dim for reading or applying makeup—likely a deliberate design choice—the room features a pleasant view overlooking the brewery. Additionally, the mattress and pillows provide an exceptionally comfortable and relaxing stay.

Overall, I was very satisfied. I felt safe and relaxed throughout my stay. The service was excellent across the board, truly worth the price. The room was new and very clean, and the room service was both delicious and reasonably priced. The soundproofing was excellent, allowing me to sleep very soundly. The location is convenient; it's a three-minute walk from Nakajima-koen Station's Exit 1 on the Namboku subway line. Susukino is a ten-minute walk away, and Odori is fifteen minutes. Of course, there are always taxis available right outside if you prefer not to walk. The window view was beautiful. However, in mid-to-late April, many scenic spots and attractions in Sapporo and Hokkaido haven't yet reached their peak (e.g., the cherry blossoms hadn't bloomed). If your primary purpose is sightseeing, you might consider visiting at a more opportune time.

I stayed at this hotel in June. It's easily accessible from Sapporo Station, whether you take the ground-level route or the underground pass. The room was quite spacious, with two large windows that let in plenty of light. For drinking water, you can either use the glass carafe provided by the hotel to get water from the dispenser near the elevator, or simply buy water from the convenience store downstairs, which is also very convenient. The hotel offers complimentary breakfast, and you have the flexibility to choose between Japanese or Western buffet style. You can even switch between them daily – no need to commit to one. Just show your room number at the restaurant entrance. I personally found the Japanese breakfast tastier than the Western one. The Western restaurant was incredibly noisy, like a bustling market, whereas the Japanese restaurant, located on the first basement floor, was much quieter and less crowded. There's a direct airport shuttle bus right outside the hotel. As it's the first stop, the bus arrives early. You can board about ten minutes before the scheduled departure time. The driver helps with luggage, and you can pick any seat. Upon arrival at the airport, you pay 1500 JPY in cash. I've noticed the ticket price seems to be increasing, so it's best to check the current price listed on the timetable. There are also fare reminders inside the bus. During the summer, there aren't many people, and the bus runs on time. Overall, I highly recommend this hotel. I noticed that most of the negative reviews were from guests who stayed in winter, complaining about outdated facilities and high prices (over 1000 JPY per night). In summer, it's only around 400 JPY per night including breakfast, which is why I'm giving a good review. The only minor inconvenience was that you have to decide how many disposable toiletries you need at check-in, as they are provided by the front desk and not available for self-service.

The hotel has a very convenient location, with easy access to shopping areas, restaurants, and public transportation. The staff members were friendly, helpful, and provided good service throughout the stay. The room size was not very large, but it was still acceptable and comfortable enough for a short stay. However, the breakfast was somewhat disappointing, as the variety and overall quality were not particularly impressive. Overall, it is still a good option for travelers who prioritize location and convenience.

I almost gave it a perfect score - gave location only a 4 because there is no subway station nearby. But there is a bus stop for both local buses and the airport limousine. The hotel has a vintage feel but it was clean and the service was really superb. We were given a comfortable room for the three of us. Breakfast options were the same everyday except for the soup. It would have been nice if there was a variety for the fruits and desserts.

We had a wonderful stay at ANA Holiday Inn Sapporo Susukino. The location is excellent—just a short walk to Tanukikoji Shopping Street, making it very convenient for shopping and dining. The room was clean and comfortable, and all the staff were friendly, welcoming, and very helpful throughout our stay. We especially enjoyed the breakfast, which offered a great selection of both Western and Japanese dishes. It was a fantastic way to start each day. The only small tradeoff was that the windows could not be opened. Other than that, everything was excellent. We would definitely stay here again on our next visit to Sapporo.

This hotel is simply perfect – clean, convenient, and every corner is filled with a fresh, gentle fragrance. The background music creates a sense of peace and subtle joy; the ambiance is truly exceptional! 👍👍 The room had plenty of hangers, and the air conditioning was quiet and responsive. The laundry room and ice machine were also very clean and easy to use. Both my child and I found the bedding incredibly comfortable, and the light switches were simple and convenient. Everything felt thoughtfully designed for guests – so appreciative! 💋💋 There's a FamilyMart downstairs and a Lawson right outside. Within a 5-10 minute walk (in different directions) you can find a 30-year-old subway station, coffee shops, and bakeries. The hot springs and breakfast cost extra, but they are absolutely worth it. The airport shuttle bus goes directly to the hotel, though the journey can be quite long (2.5 hours during evening rush hour). The hotel also provides a shuttle service to the JR station. Susukino is about a 20-minute walk away.

I had been here before covid and I fondly recalled how helpful, friendly and caring the team members were. Hence, I decided to return again. Pros- Ample Parking , Proximity to station Nakajima Koen, park. And if you don't mind taking a 10-15 mins quick walk can reach susukino stn as well. Housekeeping is good and clean. Some of the front desk staff speaks English and are always trying their best to assist. These staff deserves commendation. ( Couldn't get their names as the badge is in nihongo) The afternoon and night shifts male team is fantastic and patient. The furnishing in the room could help with some modern changes.. it's looking rustic now. My favourite part is the level 4 laundry room where it is so important to us to have clean and dry clothing. The restaurants in the hotel standard seems to have declined. The Unagi one is average , the farm to table is lacking in traffic and it's not the same as in 2018/2019. Maybe the kitchen team had left or something happened to the ingredients used. But no issue as there are so much more to have and try in Sapporo city! Would return again if we are ever going to Sapporo. The service attitude received is welcoming and warm.

Bed is rock hard. After 4 nights, I have serious back ache, plus I'm lacking in sleep, due to how hard and uncomfortable the bed was. The pool facility wasn't fully open (it only does so in August). The last week in July at least opens the some of the outside area for use, but it doesn't fully open until August. They'd also made the 25m outside pool a wipeout/ninja obstacle course so, if you want to actually swim [do some lengths etc] then the only place you can do this was initially only open in August and even then it is now taken over by an obstacle. The indoor sections are open all year round. You have to pay extra to access the slides - not too crazy at 500 or 600yen depending on the day for unlimited access (you're given a wristband). Breakfast was ok. Wide variety of foods - some of which I wouldn't normally associate with breakfast, but still nice to have choices. Signage claims it gets busy after 8am. This is definitely not true - it's busy when it first opens at 7am and then slowly gets quieter over the 7~10 opening times (last entry at 9:30). Can't speak about weekends tho. Shuttle bus is busiest at the 5pm time slot. Overall, a ”resort” that claims to be 4 stars it most certainly isn't. 2 stars yes. 2.5 maybe. But the whole place just feels quite dated and far from the luxury expected from a ”4 star hotel”. Apart from the bed as I've already mentioned, the room was a good enough size but all the decor and controls were old. The Aircon control was worn and glitchy (button presses would turn it off etc) but at least it worked and made the room the temp we wanted. The lighting panel has had so many changes there are stickers on it to blank out buttons which no longer function - fair enough, but maybe spend a bit of money on a decent upgrade??? This hotel isn't cheap!