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9.6/10
Amazing
GGuest UserThank you so very much for your personalised hospitality and being so accommodating during our stay. What struck us the most was the kindest customer service and professionalism that the team and especially Peach have provided us. The ability to communicate and be understood is invaluable especially when one is travelling. We will return again in the near future. Thank you once again for doing your utmost and showing attention to care in all areas and that was evident even before we arrived.
RRukawa1111The 39 sqm room with two queen-sized beds was perfect for our family of three. The facilities felt high-quality, but it's a shame the minibar was so small and there were no complimentary or even paid drinks in the fridge. The breakfast buffet restaurant was beautiful, and over our two-day stay, some main dishes were rotated. They even had soup curry and gluten-free bread, which was a first for me and a very thoughtful touch. Fresh mozzarella and homemade herb butter were also available. However, it was surprising that the restaurant didn't serve lunch or dinner; only the ground-floor lounge offered some simple meals. The hotel's facilities were also a bit limited, with no pool, hot spring, spa, or business center, just a small gym on the ground floor. Most of the guests seemed to be Westerners, suggesting it's primarily a leisure-focused resort.
AAnonymous UserI had a wonderful stay at Sapporo Stream Hotel from 11–18 April, in a Superior+ room, and it exceeded my expectations.
The room was modern, spotless, and well designed, with ample space to relax after a day of exploring Sapporo. The highlight was definitely the bed and mattress—I slept incredibly well every night, better than at home. The room was also quiet, comfortable, and thoughtfully equipped, including a large-sized Panasonic air purifier/humidifier, which was especially helpful in the dry weather.
The hotel location is unbeatable—subway is direct access from the basement, connected to Cocono Susukino shopping mall, and within walking distance of Ramen Alley, Ichiran, EDW pancakes, famous soup curry spots, and Nijo Market. It made getting around and dining out extremely convenient.
I stayed for 8 days and really appreciated the daily housekeeping (not always common in Japan). There are washer-dryer on Level 8 (4 in total). A tip: avoid doing laundry at night as it gets busy—afternoons are much quieter. Using the time to shop or grab lunch nearby works perfectly. Also, don't overfill the machine; slightly more than half full works best and helps clothes dry more efficiently.
Overall, everything felt well-organised and guest-focused, making the stay very comfortable and stress-free. I would absolutely recommend Sapporo Stream Hotel and would happily stay here again on my next visit.
Hotel near Susukino, Sapporo 87.5% of visitors choose this area
Price per night from:€77
9.2/10
Great
GGuest UserThe room was decent, no bathtub but the hotel has a public bath, which is standard for a business hotel. It's near Nakajima-Koen subway station, just across the street. A heads-up for everyone, it's in Nakajima Park, so if you're not near Susukino or Odori, it's a bit of a walk. It's not out of the way, but you do have to walk. Sapporo's subway isn't as frequent as Tokyo's, so sometimes walking might get you there just as fast. It's quite a hassle to drag luggage and parents through the snow when you can't use the underground walkway.
AAnonymous User5-10 minutes walk to eateries and shops and subway, next to hotel is Lawson convenient store.
Staff efficient and provides fast service.
I find the downside is you can only shower inside bathtub which is inconvenient to small kids and elderly, and you cant eat and drink in hotel lobby so cabt chill in lobby with families, and there is no Type C charger so you must use travel adapter. Water dispenser is not available in lobby and not at every floor, you must go certain floor to fill up water and only cold water is available (no hot water). Also mattresses are hard.
Hotel near Susukino, Sapporo 87.5% of visitors choose this area
Price per night from:€37
9.2/10
Great
DDuohuadeliulianThe location is super convenient, right in Tanukikoji. Plus, for a Japanese hotel, the room is quite spacious. As a Marriott property, the service and facilities all meet their consistent standards. Overall, I'm very satisfied.
Hotel near Susukino, Sapporo 87.5% of visitors choose this area
Price per night from:€59
9.1/10
Great
AAnonymous UserInitially very disappointed with the Japanese counter staff in hotel when we checked in. She insisted that we needed 2 rooms instead of 1, and quoted an exorbitant rate for the 2nd room for 1 guest. We could have booked another 2 rooms with that kind of rate. We were feeling really hopeless with the situation, and tried to seek help from another Japanese staff at nearby counter who could speak fluent English, unlike the 1st lady who was serving us. But she rejected, and told us that she didn't understand our situation and couldn't help, before we could tell her our story.
Luckily for us, the Japanese lady who served us called for her manager, a friendly ********* guy who helped us through the entire checkin process. We didn't need another room after all. Whew! Kudos to the manager for his very kind help, despite that it was his dinner break. Many thanks!
Hotel near Susukino, Sapporo 87.5% of visitors choose this area
Price per night from:€44
8.8/10
Very Good
CCindy1274I stayed at Sapporo Hotel by Grandbell for four nights and had a lovely overall experience. The hotel is quite new, and the view from the room was beautiful, which made the stay even more enjoyable.
One of my favorite parts was the onsen — they have several different baths to choose from, and it was a great way to relax after a long day out in the cold.
The convenience is also a plus, with both FamilyMart and Lawson located just downstairs.
The only downside is that the hotel is not very close to the JR station. It’s still walkable, but can feel a bit far, especially in winter. One night, I had trouble finding the correct exit at the station and ended up walking quite a long distance to get back to the hotel.
Overall, I would still recommend this hotel for its comfort, facilities, and relaxing atmosphere — just be prepared for a bit of walking.
XXiaoboIf you're a Chinese tourist, don't set your expectations too high – it's just a basic hostel. Expect the lower floors to be equivalent to a 170-250 RMB standard in China, and even a 'premium' room shouldn't cost more than 400 RMB. The hallways are so narrow only one person can pass at a time, and there's no wardrobe in the room; clothes have to be hung on the hallway wall. You can't even lay your suitcase flat on the floor! I've never stayed in such a terrible room, and the pricing is incredibly unstable. I booked it for just over 1000 RMB, but after checking in, I found the price had dropped by more than 300 RMB. If you don't check the prices carefully, you'll get ripped off... Luckily, Trip.com customer service was great and refunded the difference! This hotel has no redeeming qualities. Although it's close to the subway station, there are definitely more cost-effective hotels nearby, all within walking distance.
Hotel near odori park Surrounding, Sapporo 12.5% of visitors choose this area
Price per night from:€52
8.5/10
Very Good
よよてぃこThe buffet had a variety of options and was delicious. I was able to eat a lot of crab, which was great. There was a TV in the bathroom in the room. The pool and hot springs were great. If you're afraid of heights, the elevator might be scary... I'll post a photo, even though it's not very photogenic.