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9.6/10
Amazing
GGuest UserThank you so very much for your personalised hospitality and being so accommodating during our stay. What struck us the most was the kindest customer service and professionalism that the team and especially Peach have provided us. The ability to communicate and be understood is invaluable especially when one is travelling. We will return again in the near future. Thank you once again for doing your utmost and showing attention to care in all areas and that was evident even before we arrived.
RRukawa1111The 39 sqm room with two queen-sized beds was perfect for our family of three. The facilities felt high-quality, but it's a shame the minibar was so small and there were no complimentary or even paid drinks in the fridge. The breakfast buffet restaurant was beautiful, and over our two-day stay, some main dishes were rotated. They even had soup curry and gluten-free bread, which was a first for me and a very thoughtful touch. Fresh mozzarella and homemade herb butter were also available. However, it was surprising that the restaurant didn't serve lunch or dinner; only the ground-floor lounge offered some simple meals. The hotel's facilities were also a bit limited, with no pool, hot spring, spa, or business center, just a small gym on the ground floor. Most of the guests seemed to be Westerners, suggesting it's primarily a leisure-focused resort.
LLost1881This hotel boasts an excellent location, situated above Cocono with a mall and cinema downstairs. It's seamlessly connected to Susukino subway station underground. I took the airport bus from New Chitose to Minami 3-jo, and it was just a 5-minute walk to the hotel. Sapporo isn't very big, so most places are only one or two stops away by subway, or even walkable if you're up for it. Dining and shopping options are very convenient; Tanukikoji is close by, and there's a *** (likely referring to a convenience store or similar, but kept as is since it's unclear) not far downstairs. When leaving, the airport bus stop is just across the street, a 2-minute walk, making trips to the airport super convenient. The breakfast buffet is also very rich, with main dishes rotated daily, including roast meat bowls, Wagyu beef bowls, and seafood bowls. I booked a larger twin room, and it was indeed more spacious than typical rooms, with enough space to open luggage. This will definitely be my top choice for future visits to Sapporo.
Hotel near Susukino, Sapporo 87% of visitors choose this area
Price per night from:€77
9.2/10
Great
AAnonymous UserTravelled with a group of 3 adults and found it hard to find a room with reasonable price. I emailed in and realise they are open for 3 guest as long as u pay additional fare (5,500/night) for a sofa bed which was reasonable.
I enjoyed the stay throughly especially the onsen facility. I will definitely come back again!
GGuest UserPretty good! It's really close to the subway station, and we had a great view of Nakajima Park's snowy scenery from our window. The triple room was also very spacious, offering excellent value for money. There was a Chinese-speaking staff member at the front desk, so communication was a breeze. Plus, the lobby connects directly to a Lawson convenience store, which was incredibly convenient!
Hotel near Susukino, Sapporo 87% of visitors choose this area
Price per night from:€37
9.2/10
Great
DDuohuadeliulianThe location is super convenient, right in Tanukikoji. Plus, for a Japanese hotel, the room is quite spacious. As a Marriott property, the service and facilities all meet their consistent standards. Overall, I'm very satisfied.
Hotel near Susukino, Sapporo 87% of visitors choose this area
Price per night from:€59
9.1/10
Great
AAnonymous UserInitially very disappointed with the Japanese counter staff in hotel when we checked in. She insisted that we needed 2 rooms instead of 1, and quoted an exorbitant rate for the 2nd room for 1 guest. We could have booked another 2 rooms with that kind of rate. We were feeling really hopeless with the situation, and tried to seek help from another Japanese staff at nearby counter who could speak fluent English, unlike the 1st lady who was serving us. But she rejected, and told us that she didn't understand our situation and couldn't help, before we could tell her our story.
Luckily for us, the Japanese lady who served us called for her manager, a friendly ********* guy who helped us through the entire checkin process. We didn't need another room after all. Whew! Kudos to the manager for his very kind help, despite that it was his dinner break. Many thanks!
Hotel near Susukino, Sapporo 87% of visitors choose this area
Price per night from:€44
8.8/10
Very Good
CCindy1274I stayed at Sapporo Hotel by Grandbell for four nights and had a lovely overall experience. The hotel is quite new, and the view from the room was beautiful, which made the stay even more enjoyable.
One of my favorite parts was the onsen — they have several different baths to choose from, and it was a great way to relax after a long day out in the cold.
The convenience is also a plus, with both FamilyMart and Lawson located just downstairs.
The only downside is that the hotel is not very close to the JR station. It’s still walkable, but can feel a bit far, especially in winter. One night, I had trouble finding the correct exit at the station and ended up walking quite a long distance to get back to the hotel.
Overall, I would still recommend this hotel for its comfort, facilities, and relaxing atmosphere — just be prepared for a bit of walking.
XXiaoboIf you're a Chinese tourist, don't set your expectations too high – it's just a basic hostel. Expect the lower floors to be equivalent to a 170-250 RMB standard in China, and even a 'premium' room shouldn't cost more than 400 RMB. The hallways are so narrow only one person can pass at a time, and there's no wardrobe in the room; clothes have to be hung on the hallway wall. You can't even lay your suitcase flat on the floor! I've never stayed in such a terrible room, and the pricing is incredibly unstable. I booked it for just over 1000 RMB, but after checking in, I found the price had dropped by more than 300 RMB. If you don't check the prices carefully, you'll get ripped off... Luckily, Trip.com customer service was great and refunded the difference! This hotel has no redeeming qualities. Although it's close to the subway station, there are definitely more cost-effective hotels nearby, all within walking distance.
Hotel near odori park Surrounding, Sapporo 13% of visitors choose this area
Price per night from:€52
8.5/10
Very Good
GGuest UserI had to go to a conference, but I wanted to make some fun memories for my kids, so I stayed here with them, as it has a pool. The breakfast buffet was delicious. Two of the water slides were closed, so it seems they're only open every day on weekends this month. Even without them, we were able to play in the pool until 9:00 PM and then relax in the hot springs.