5-Star Hotels in Seoul

Before booking, I saw that guests had given the hygiene a high rating, so even though the room rate wasn't cheap and the location was far from the city center, I still chose to stay here. However, after checking in, I found that the cleaning was not thorough. I even found hair in an unused towel. Additionally, the staff at the ground floor lobby were quite indifferent. Furthermore, the hotel doesn't provide free toiletries like toothpaste; you either have to bring your own or buy them from a donation box on the ground floor.

If you're staying in Myeongdong, I highly recommend this established hotel. The subway entrance is right downstairs, and there's a bus stop just across the street. Lotte Department Store is also right next door. The location is absolutely unbeatable! The cleanliness and service are excellent, and the staff are not only good-looking but also very gentle. The breakfast is quite delicious. The only downside is that the room is a bit small, but that's to be expected given the location.

The location is good, directly opposite of the lake and next to Lotte world mall. To MTR it’s 5-7mins. The front desk staff is not accommodative at all, any request is like „no, we can’t“ attitude. As of the cleanness and amenities, first of all, the shower head did not work properly, the aircon did not work during the first night ( better the second and third) and the tooth brush glass had stains when I checked in ( see photo attached ) Overall, not recommended for luxury stay, but if it’s just a family vacay, why not.

This was my sixth time returning to the Le Méridien Seoul Myeongdong. As a loyal guest, the service here consistently maintains exceptionally high standards, never once disappointing us. The hotel's location is superb, right in the heart of Myeongdong, within walking distance of two major department stores and subway lines 2 and 4. The airport bus goes directly to the hotel, making it incredibly convenient for travelers. My favorite heated pool facilities are still outstanding; the comfortable environment allows me to relax every single time. What surprised us most during this stay was the Club Lounge service. The quality of the food and beverages offered in the lounge was very high. The all-day selection of food and drinks was exquisite and delicious, especially the breakfast, which was truly excellent. The front desk staff were professional and enthusiastic. From pre-arrival email communication to all arrangements during our stay, everything was handled impeccably. The housekeeping team also did a very detailed job with cleaning. The room had ample water pressure and comfortable air conditioning, ensuring a high-quality sleep. Every time we return, we feel right at home. Whether it's the convenience, the facilities, or the staff's genuine and friendly hospitality, this hotel remains our only choice in Seoul. We will absolutely choose Le Méridien again on our next trip to Seoul!

The view is great, and as a suite, it's generally very good with no major drawbacks. The suite includes breakfast, afternoon tea, and happy hour. I didn't take photos of the breakfast, but it was extremely rich and delicious. Afternoon tea is shown in the pictures; there were no alcoholic beverages. The lighting and curtains are all smart-controlled, and there's an iPad by the bed to contact the hotel for requests. The space is also ample. The shower water pressure is excellent; both the overhead and handheld showers can be used simultaneously, and there's a seat. Various types of pillows are provided, such as memory foam pillows. Seoul's air quality is often poor, so the room is equipped with an air purifier, and you can call to have a humidifier delivered. The location is convenient, with the subway station just a 5-minute walk away. If I had to point out a drawback, the hotel has indeed been open for a number of years, and some basic features are a bit old. For example, the air conditioning lacks any advanced functions like scheduled shut-off; it only has a single temperature and fan speed setting.

Upon check in, we asked for a 2 twin beds room, without even checking by the staff, I already heard no. Then she asked me for my credit card, didn’t even mention how much limits she gonna hold. Anyway. During the stay, there were zero turn down services. I called and asked why and I was told that we had to request for it. First time hearing this from a Fairmont. Totally disappointed. The bathroom lights were flashing (a bit scary at night), light bulbs had to be replaced I guess, called someone to come take a look. Didn’t expect they didn’t even offer a room change. So I guess they came in to fix the light while we were out. On the day of checking out, I called to request for a late check out. Without checking, rejected me. I had to ask again and got an extra 30 mins. Standard check out time is 11am, which is already ridiculous, got extended to 11:30, what a joke. Will never stay here again and might even stay away from all Accor hotels.

I booked the Timber Room. The location was fantastic, especially being in the Gangbuk area. While the parking lot was spacious, the corners on the ramps going up and down were extremely narrow, requiring careful navigation. The 'mountain view' wasn't really visible from our room; I kept the curtains drawn because it felt like people right next door could easily see inside, which was a bit disappointing. The swimming pool was decent, and all the staff members were very friendly. Although I didn't try breakfast, it's known to be excellent, so I plan to have it on my next visit. The TV in the living room wasn't working for some reason. I was too lazy to try and fix it, so I just ate without it. It was a shame there was no table, and the sofa felt quite old, which was also a minor drawback. Despite these minor issues, there was absolutely no noise from upstairs, downstairs, or neighboring rooms. Opening the living room window let in lovely bird sounds, making it feel very nature-friendly.

JW is 5 star because of excellent assistance and service from the Conceirge to bellboy! Oliver recommended and assisted us to book a nice dinner venue for my family at Seokparang. He even initiated to assist me in booking a cab. Mason helped us with the luggage. He even took initiative to ask us for our airport transfer car plate number so he can keep a lookout for us. He even initiated to ask us to sit inside the hotel lobby while he kept a lookout for us. As he understood we are rushing to catch the flight, he even helped us to translate to the cab uncle to hurry for us. All of them speak fluent English, are very warm hearted and takes initiative in offering excellent service with genuine smiles. Our hearts are deeply grateful to them. 5 star 🌟 because of them. 4 star for the rooms don’t have Netflix. It would be great if the family can gather over Netflix entertainment. Small issue though as the service more than cover up for everything! :) We were offered a nice river view which was romantic! Very clean hotel. Location is excellent as train station and direct bus airport limousine is just by the hotel. Great connectivity. Will definitely revisit this hotel again.

I always used to do my 'hotelcation' at Lotte, but this time I stayed at the Grand Hyatt, and it was an excellent choice! 🫶👍 I regret not coming to the Hyatt sooner, honestly. Haha. True Wellness Point 1: The location and views are perfect for a quiet hotelcation and refreshing stay. 🫶 Even if it costs more, absolutely make sure to book a Namsan view or Han River view room! There's no need to wait in line at crowded cafes or rooftop cafes in the heat; you can relax in your room and fully enjoy a cafe-like atmosphere. If you convert time into money, this is much more reasonable. 🍀 Cafes in the central Hannam-dong area typically charge 5,500 to 7,500 KRW for an iced Americano. Hotel guests can buy an iced Americano from the 1st-floor deli for 6,500 KRW. ❤️ Wellness Point 2: There's a walking path connected to Namsan, so you can take a stroll after breakfast or even walk to Namsan Tower along the trail. ⭐ Truly the best! 🤗 Another great tip 👉 If you exit through the side path in the parking lot to the left of the hotel's main entrance (instead of the main entrance itself), you'll find Korean restaurants, convenience stores, and rooftop cafes. If the breakfast feels a bit too rich, you can easily balance it with some Korean food. ✨ The central commercial area of Hannam-dong, Itaewon, and Haebangchon are all within basic taxi fare distance, which is very convenient. 🫶 Wellness Point 3: If outdoor activities are too difficult in the heat, you can visit the Leeum Museum of Art right in front of the hotel to enjoy an exhibition and find some mental relaxation. Downsides: If I had to find any, the gym gets crowded. You need to be quick for breakfast. And if you go to the deli shop late in the afternoon, the salads are often sold out.

Not a bad hotel. The most convenient thing about it is the 24-hour CU (convenience store), whose staff are always friendly and polite. Now I have to mention the downsides, which, to be honest, I wasn’t prepared for at all. The first and main drawback is that I was supposed to get an Executive class room. However, instead, I stayed in a Deluxe class room. Let me clarify right away: I had previously stayed at the Swiss Grand Hotel under the Play&Stay package, which means I didn’t know what room category I would be given until the very end. To make things easier for me and avoid having to check out and check back in, they gave me one standard room for the entire stay. You can imagine my surprise when I found out that my new friend, who also checked in under Play&Stay for the same dates as me, was given an Executive class room – even though she checked in later. So basically, I could have been staying in better conditions. When I received my voucher from Trip.com and saw that it listed a room like my friend’s – nothing like what I actually got – I went to the front desk. The administrator just smiled and shrugged. All he said was, 'You agreed to stay in that room.' Yes, I agreed, but no one told me about any alternatives at check-in… And the situation was NOT resolved at all. That said, I can’t say the conditions in the Deluxe Room were bad (otherwise I wouldn’t have let it slide). It was quite cozy, spacious, and overall pleasant to stay in. That said, one day, the person in charge of housekeeping apparently decided I didn’t need to take a shower, so they removed the shower gel container for a whole day (luckily, I had brought travel-sized ones with me, even though I had hoped I wouldn’t need them). Other than that, everything was fine, and even that somewhat questionable attitude from the staff didn’t ruin my vacation.