Echarm Properties in Wuhan

Very tricky ambiguous advertising about rooms with window, book room with window, but window is inside building can not see sun light and no airflow basically is same as no window. maybe this is way how hotel conduct their business to earn extra money when people to to get real room with real window. Very not honest advertising and conducting business. Definitely not ever come back here again. Because I arrived a bit late else would have look for different hotel. There are cracks in ceiling look like the whole ceiling can collapse completely at any moment. I had to pay extra for room with real window. Not too happy about this. Not many people staying in this hotel but only a few people.

I had a wonderful stay at this hotel near Wuhan Airport. The property is clean, quiet, and well-organized. The staff were exceptionally polite and helpful, always going the extra mile to assist. I also appreciated the convenient airport transfer service provided. Overall, a highly recommended choice for travelers.

1. Environmental category Clean and tidy, hygienic up to standard, quiet and comfortable, plenty of lighting, simple decoration, reasonable layout, no smell, good ventilation, wide view, strong atmosphere 2. Service category Warm and thoughtful, friendly attitude, timely response, proactive and caring, professional and efficient, patient and meticulous, fast handling, responsive, service in place, courteous and decent 3. Facilities Complete facilities, intact equipment, comfortable mattress, soft pillows, air conditioning, sufficient hot water, smooth network, clear TV, complete toiletries, good sound insulation 4. Location & Transportation Excellent location, convenient transportation, close to subway/bus station, complete surrounding facilities, close to the business district, convenient travel, convenient parking 5. Catering (including breakfast) Rich breakfast, fresh ingredients, authentic taste, cost-effective, sufficient weight, diverse, clean and delicious

The location is excellent, the transportation nearby is convenient, the hotel staff is very enthusiastic, the room is clean and tidy, the sleep is very comfortable, the breakfast is rich and delicious, and the cost performance is high

Stepping into this space, you can start your convenient experience with the automatic shoe-polishing machine. The beverage area on the side provides refreshing boiled water and mellow tea. Comfortable sofas and stylish lamps create a cozy atmosphere. The sun shines through the floor-to-ceiling windows, allowing you to enjoy some quiet time alone. The front desk staff are always ready to provide attentive service. There are also newspapers on the newspaper rack, which make the waiting more fulfilling, and every detail shows the care.

The traffic is very convenient, the price is right, the environment is also very good, as shown in the picture, clean and tidy, the Chinese do not lie to the Chinese, the service attitude is also very good, has been set many times, come back next time

It's close to the subway entrance, which makes traveling more convenient. There are also a lot of restaurants nearby, including breakfast and late night snacks and barbecues. There is Cai Mingwei Hot Dry Noodles downstairs, and Line 5 goes directly to Yellow Crane Tower.

The check-in experience is not good, and the problem is often difficult to solve Stayed at this hotel on August 7, the initial allocated room window was very small, which did not match the booking description, and the room was changed the next day after the feedback. However, the new room was seriously affected by the construction noise of the 2-3 building at night. The hotel coordination was unsuccessful many times. During the period, I also reported through 12345 and the city management phone, and the noise problem was still not solved. (I have videos to prove) The hotel later changed the room again, but its comfort was not good, and finally returned to the original room in the early morning. The problem resolution efficiency is low throughout the whole process, and the multiple tossing seriously affects the stay experience, and the overall service experience is poor.

The hotel is very comfortable, with a strong sense of service and a warm and friendly attitude. The decoration is also very good, the space is relatively large, the floor-to-ceiling windows have a good view, and the facilities are complete. The guy at the front desk was very attentive and noticed that I have a birthday today🎂 and he even prepared greeting cards and longevity noodles very thoughtfully. I was very happy. I will choose this hotel next time I come to Wuhan. I highly recommend it.

1. The hotel is conveniently located, with numerous restaurants and supermarkets located just downstairs. The service is friendly and prompt. They offer laundry service, and the staff collects clothes from each room, dries them, and then returns them to the room, hanging them up for you. The street-facing location provides excellent lighting, and the amenities are generally excellent. 2. I was reluctant to leave upon waking up; the bed was so comfortable that I extended my stay for an hourly rate. Excellent.